Form 8-K

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 

 

FORM 8-K

 

 

CURRENT REPORT

Pursuant to Section 13 or 15(d)

of the Securities Exchange Act of 1934

Date of Report (Date of earliest event reported): October 28, 2014

 

 

Willis Group Holdings Public Limited Company

(Exact name of registrant as specified in its charter)

 

 

 

Ireland   001-16503   98-0352587

(State or other jurisdiction

of incorporation)

 

(Commission

File Number)

 

(IRS Employer

Identification No.)

c/o Willis Group Limited, 51 Lime Street, London, EC3M 7DQ, England and Wales

(Address, including Zip Code, of Principal Executive Offices)

Registrant’s telephone number, including area code: (011) 44-20-3124-6000

Not Applicable

(Former name or former address, if changed since last report)

 

 

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions:

 

¨ Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

 

¨ Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

 

¨ Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

 

¨ Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

 

 

 


Item 2.02 Results of Operations and Financial Condition.

On October 28, 2014, Willis Group Holdings Public Limited Company (the “Company”) issued a press release reporting results for the third quarter ended September 30, 2014 and posted a slide presentation to its website, which it may refer to during its conference call to discuss the results. Copies of the press release and the slide presentation are attached as Exhibit 99.1 and Exhibit 99.2, respectively, to this Current Report on Form 8-K and are incorporated herein by reference.

 

Item 7.01 Regulation FD.

The slide presentation referred to in Item 2.02 above is attached hereto as Exhibit 99.2 and incorporated herein by reference.

The information contained in Item 2.02 and Item 7.01 of this Current Report on Form 8-K (including Exhibit 99.1 and Exhibit 99.2) are being furnished and shall not be deemed “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or otherwise subject to the liabilities of that Section. Such information shall not be incorporated by reference into any registration statement or other document pursuant to the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in any such filing.

 

Item 9.01. Financial Statements and Exhibits

 

(d) Exhibits

 

Exhibit
No.

  

Description

99.1    Willis Group Holdings Public Limited Company Earnings Press Release issued October 28, 2014
99.2    Slide Presentation – Willis Group Holdings Third Quarter 2014 Results


SIGNATURES

Pursuant to the requirement of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

Date: October 28, 2014     WILLIS GROUP HOLDINGS PUBLIC LIMITED COMPANY
    By:  

/s/ John Greene

    Name:   John Greene
    Title:   Group Chief Financial Officer


INDEX TO EXHIBITS

 

Exhibit
No.

  

Description

99.1    Willis Group Holdings Public Limited Company Earnings Press Release issued October 28, 2014
99.2    Slide Presentation – Willis Group Holdings Third Quarter 2014 Results
EX-99.1

Exhibit 99.1

 

LOGO    Contacts   
  

 

Investors:

  

 

Peter Poillon

+1 212 915-8084

Email: peter.poillon@willis.com

News Release    Media:   

Miles Russell

+44 7903 262 118

Email: miles.russell@willis.com

Willis Group Reports Third Quarter 2014 Results

Reported commission and fees growth of 2.1%, organic commissions and fees growth of 2.5%, led by International and North America; continued growth in Reinsurance

Expense growth moderated in third quarter 2014

Third quarter 2014 reported EPS of $(0.04) compared with $(0.15) in prior year quarter

Third quarter 2014 underlying diluted EPS of $0.14 compared with $0.19 in prior year quarter

Operational Improvement Program targets updated

NEW YORK, October 28, 2014 – Willis Group Holdings plc (NYSE: WSH), the global risk advisor, insurance and reinsurance broker, today reported results for the three and nine months ended September 30, 2014.

Willis recorded total commissions and fees growth of 2.1% in the third quarter of 2014, and organic commission and fee growth of 2.5%.

Reported expenses, which include $17 million of restructuring expenses related to the Operational Improvement Program and $7 million of unfavorable foreign currency movements, grew 7.3% in the third quarter 2014. However, excluding these items, underlying expense growth was 4.1%.

Dominic Casserley, Willis Group Chief Executive Officer, commented, “Our overall organic commissions and fees grew 2.5% in the quarter. This reflects good growth in Willis International, led by emerging markets, and solid performance in Willis North America. Within our Willis Global businesses, Reinsurance continued to grow despite very difficult market headwinds while the UK Insurance business was down, primarily due to a difficult comparison in the Construction specialties division.”

Casserley continued, “On expenses, in the quarter we started to see the moderation in growth relative to the previous quarters that we expected. Additionally, we continued to make very good progress on our Operational Improvement Program. I am pleased that our current expectations for savings from actions we expect to take in 2014 and 2015 are ahead of initial estimates - this bodes well for the Program.”

 

1


Financial Results

 

     Three months ended
September 30,
    Nine months ended
September 30,
 
     2014     2013     Change     2014     2013     Change  

Reported commissions and fees growth

     2.1     5.6     (350 ) bps      3.9     5.1     (120 ) bps 

Organic commissions and fees growth (1)

     2.5     5.7     (320 ) bps      3.8     5.3     (150 ) bps 

Reported operating margin

     4.2     8.8     (460 ) bps      17.9     18.9     (100 ) bps 

Underlying operating margin (1)

     6.3     7.7     (140 ) bps      18.6     19.7     (110 ) bps 

Reported diluted EPS

   $ (0.04   $ (0.15     73.3   $ 1.57      $ 1.67        (6.0 )% 

Underlying diluted EPS (1)

   $ 0.14      $ 0.19        (26.3 )%    $ 2.02      $ 2.22        (9.0 )% 

 

(1) Please refer to supplemental financial information attached to this press release for definitions of non-GAAP financial measures and accompanying reconciliations.

Willis Group reported a net loss of $7 million, or $(0.04) per diluted share, in the third quarter of 2014 compared to a loss of $27 million, or $(0.15) per diluted share, in the year ago quarter. Reported earnings in the third quarter of 2014 were reduced by $(0.10) per diluted share due to adverse foreign currency movements, and $(0.08) per diluted share due to charges related to the Operational Improvement Program.

Underlying diluted EPS, which excludes the items above and those described in Note 7 of the supplemental financial information included in this press release, were $0.14 per diluted share in the third quarter of 2014, a decrease of $0.05 per diluted share compared to the third quarter of 2013.

Revenues

Total reported revenues were $812 million in the third quarter of 2014, an increase of 2.1% from $795 million in the third quarter of 2013. Total underlying revenues, which exclude $3 million of unfavorable foreign currency movements, increased 2.5% over the prior year quarter.

Total reported commissions and fees increased 2.1% to $808 million in the third quarter of 2014, from $791 million in the third quarter of 2013. Organic commissions and fees grew 2.5% over the same period.

Expenses

Total reported expenses, which included $17 million of restructuring charges related to the Operational Improvement Program and $7 million of unfavorable foreign currency movements, were $778 million in the third quarter of 2014, an increase of 7.3% from the third quarter of 2013. Excluding these items, total underlying expenses increased 4.1% over the same period.

Reported salaries and benefits were $569 million in the third quarter of 2014, an increase of 5.2% from $541 million in the year ago quarter. Underlying salaries and benefits grew 4.0% after adjusting for $6 million of unfavorable foreign currency movements. The increase in underlying salaries and benefits was primarily driven by a year over year net increase in headcount of approximately 2%, together with annual salary reviews.

 

2


Underlying salaries and benefits were equivalent to 70% of revenues in the third quarter of 2014; while salaries and benefits measured similarly were 69% of revenues in the third quarter of 2013.

Reported and underlying other operating expenses of $156 million in the third quarter of 2014 grew 4.7% from $149 million in the prior year quarter.

Depreciation expense and amortization of intangible assets were $23 million and $13 million, respectively, in the third quarter of 2014. Depreciation expense and amortization of intangible assets were $21 million and $14 million, respectively, in the third quarter of 2013.

Operating margin

Willis Group reported operating margin was 4.2% in the third quarter of 2014, a decrease of 460 basis points compared to the third quarter 2013 margin. Adverse foreign currency movements and the charges related to the Operational Improvement Program accounted for 330 basis points of the decrease. Underlying operating margin was 6.3% in the third quarter of 2014, a decrease of 140 basis points compared to the third quarter of 2013 margin.

 

$ millions, except margin

   Reported     Underlying(1)  
     Three months ended September 30,     Three months ended September 30,  
     2014     2013     Change     2014     2013     Change  

Total revenue

   $ 812      $ 795        2.1   $ 812      $ 792        2.5

Total expenses

   $ 778      $ 725        7.3   $ 761      $ 731        4.1

Operating income

   $ 34      $ 70        (51.4 )%    $ 51      $ 61        (16.4 )% 

Operating margin

     4.2     8.8     (460 ) bps      6.3     7.7     (140 ) bps 

 

(1)  Please refer to supplemental financial information attached to this press release for definitions of non-GAAP financial measures and accompanying reconciliations.

Taxes

The Company recorded $2 million of tax expense in the period. Taxes for the quarter were increased by a $4 million expense recorded to bring the tax charge for the prior two quarters in line with latest estimates for the full year. This estimate for the full year has been impacted by changes in the assumed geographic mix of income.

 

3


Segment Revenue Results

Willis North America

The Willis North America segment achieved 3.4% organic commissions and fees growth in the third quarter of 2014 compared with the third quarter of 2013.

Growth in commissions and fees was recorded across many of the geographic regions in North America, led by mid-single digit growth in the Midwest and Atlantic regions. Willis North America also recorded solid growth across a number of the major industry and product practices including Healthcare, FINEX and Mergers and Acquisitions. The Human Capital practice was up mid-single digits in the quarter while Construction was down mid-single digits, primarily due to fewer construction and surety projects compared to the year ago quarter.

Willis International

The Willis International segment achieved 6.3% organic growth in commissions and fees in the third quarter 2014 compared with the same period in 2013.

Operations in Western Europe grew mid-single digits – with growth reported in many countries during the quarter. Eastern Europe was up mid-teens, with good results in both Russia and Poland. Latin America was up double digits, led by Brazil and Argentina. Operations in Asia were flat, as growth in China and the Global Wealth Solutions business was offset by a decline in Hong Kong.

Willis Global

Organic commissions and fees in the Willis Global segment, which comprises Willis Re, Willis Insurance UK (Willis UK retail business and Specialties businesses), Facultative, Risk, and Willis Capital Markets & Advisory, declined (0.4)% in the third quarter of 2014 compared with the third quarter of 2013.

The decline in the Willis Global segment reflects differing performance across the segment’s businesses. Willis Re grew low single-digits, despite market conditions that remain challenging. Willis Insurance UK was down mid-single digits. Within this business, Willis UK retail achieved modest growth. Among the Specialties businesses, Natural Resources and Aerospace grew strongly, however this growth was more than offset by declines in Construction which, in the year ago quarter, benefited from a large project, and Marine, which is hindered by lower rates.

Operational Improvement Program

In the third quarter of 2014, Willis recorded $17 million of restructuring charges related to the Operational Improvement Program. Details of the charges by segment and type of expense are included in note 4 of the supplemental financial information attached to the release. Savings generated by the program in both the third quarter 2014 and year to date were approximately $2 million.

In April 2014, Willis announced that the Operational Improvement Program was expected to deliver cumulative cost savings of approximately $420 million through 2017 and annual cost savings of approximately $300 million starting in 2018. The estimated expected phasing of cost savings was: approximately $5 million in 2014, approximately $45 million in 2015, approximately $135 million in 2016 and approximately $235 million in 2017. The Company expected to incur cumulative charges related to the Program amounting to approximately $410 million through the end of 2017.

 

4


Since the announcement, the Company has continued its development of the Program, has begun initial implementation and has updated its estimates on the phasing of savings and spending as follows:

 

    Total Program cost savings in 2014 and 2015 of at least $8 million and $60 million, respectively;

 

    Annualized cost savings from 2014 and 2015 actions expected to be approximately $120 million by the end of the Program, or 40% of the expected $300 million annualized savings;

 

    Expected Program cost savings in 2016 and in 2017 of $135 and $235 million, respectively, are unchanged from original estimate;

 

    Total expected Program spend in 2014 and in 2015 of approximately $40 million and $130 million, respectively; and

 

    The balance of the Program spend of approximately $240 million to be incurred in 2016 and 2017.

To help investors and analysts analyze the effectiveness of the Program, the Company will provide the following metrics, starting at year end 2014 and annually thereafter:

 

    Ratio of full time employees (FTEs) in higher cost geographies to lower cost near-shore and off-shore centers (March 31, 2014 ratio was 80% / 20%);

 

    Ratio of square footage of real estate per FTE, indexed to 100 (March 31, 2014 ratio of square footage of real estate per FTE = 100);

 

    Ratio of desks per FTE, indexed to 100 (March 31, 2014 ratio of desks per FTE = 100).

In addition, when Willis reports its second quarter 2015 results, the Company will provide an update on the progress of the Program and associated estimates.

Nine Months 2014 Financial Results

Reported net income for the nine months ended September 30, 2014 was $286 million, or $1.57 per diluted share, compared with $297 million, or $1.67 per diluted share, in the same period a year ago.

Underlying earnings per diluted share, which excludes the $(0.16) per diluted share negative impact of foreign currency movements and the items detailed in note 7 of the supplemental financial information, was $2.02 in the first nine months of 2014, compared with $2.22 in the first nine months of 2013.

Total commissions and fees were $2,828 million for the first nine months of 2014, compared to $2,722 million for the first nine months of 2013. Organic growth in commissions and fees was 3.8% over the same period.

Reported operating income and reported operating margin were $508 million and 17.9%, respectively, for the nine months ended September 30, 2014, compared with $518 million and 18.9%, respectively, for the same period a year ago. Underlying operating margin, which excludes items detailed in note 5 of the supplemental financial information and 90 basis points impact of adverse foreign currency movements, was 18.6% in the first nine months of 2014, a decrease of 110 basis points from the same period a year ago.

 

5


Underlying EBITDA for the first nine months of 2014 was $636 million, compared to $646 million in the first nine months of 2013.

The reported tax rate for the nine months ended September 30, 2014 was approximately 31%, compared to approximately 23% for the same period in 2013. Included within the reported tax expense in the first nine months of 2014 is a non-cash tax adjustment amounting to $21 million reflecting an increase in the valuation allowance against deferred tax assets.

Balance Sheet Highlights

As of September 30, 2014, cash and cash equivalents were $656 million, total debt was $2,313 million and total equity was $2,273 million. As of December 31, 2013, cash and cash equivalents totaled $796 million, total debt was $2,326 million and total equity was $2,243 million. Through the first nine months of 2014 the Company has generated $281 million of cash from operations, down from $366 million of cash generated in the first nine months of 2013. The reduction in cash from operations is primarily due to the non-recurrence of proceeds from the close-out of derivative contracts in the third quarter of the prior year and increased cash payments for long-term incentives in 2014.

Dividends

At its October 2014 Board meeting, the Board of Directors approved a regular quarterly cash dividend of $0.30 per share (an annual rate of $1.20 per share). The dividend is payable on January 15, 2015 to shareholders of record at December 31, 2014.

Share Buyback

In February, Willis announced that it intended to buy back $200 million in shares in 2014 to offset the increase in shares outstanding resulting from the exercise of employee stock options. In the third quarter of 2014, the Company bought back 1,950,000 shares for $82 million. Since the announcement, and through the end of the third quarter of 2014, the Company has bought back 4,806,000 shares for $203 million. Through October 10, 2014, the Company had, in total, bought back 5,050,000 shares for $213 million and completed its announced buyback.

Conference Call, Webcast and Slide Presentation

A conference call to discuss the third quarter 2014 results will be held on Wednesday, October 29, 2014, at 8:00 AM Eastern Time. To participate in the live call, please dial (866) 803-2143 (U.S.) or +1 (210) 795-1098 (international) with a pass code of “Willis”. A live (listen-only) audio web cast may be accessed through the investor relations section of the Company website at www.willis.com.

A replay of the call will be available through November 28, 2014 at 5:00 PM Eastern Time, by calling (866) 351-5761 (U.S.) or + 1 (203) 369-0063 (international). A replay of the webcast will be available through the website.

 

6


About Willis

Willis Group Holdings plc is a leading global risk advisor, insurance and reinsurance broker. With roots dating to 1828, Willis operates today on every continent with more than 18,000 employees in over 400 offices. Willis offers its clients superior expertise, teamwork, innovation and market-leading products and professional services in risk management and transfer. Our experts rank among the world’s leading authorities on analytics, modelling and mitigation strategies at the intersection of global commerce and extreme events. Find more information at our Website, www.willis.com, our leadership journal, Resilience, or our up-to-the-minute blog on breaking news, WillisWire. Across geographies, industries and specialisms, Willis provides its local and multinational clients with resilience for a risky world.

Forward-looking statements

We have included in this document ‘forward-looking statements’ within the meaning of Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of 1934, which are intended to be covered by the safe harbors created by those laws. These forward-looking statements include information about possible or assumed future results of our operations. All statements, other than statements of historical facts that address activities, events or developments that we expect or anticipate may occur in the future, including such things as our outlook, future capital expenditures, growth in commissions and fees, business strategies, competitive strengths, goals, the benefits of new initiatives, growth of our business and operations, plans and references to future successes, are forward-looking statements. Also, when we use the words such as ‘anticipate’, ‘believe’, ‘estimate’, ‘expect’, ‘intend’, ‘plan’, ‘probably’, or similar expressions, we are making forward-looking statements.

There are important uncertainties, events and factors that could cause our actual results or performance to differ materially from those in the forward-looking statements contained in this document, including the following:

 

    the impact of any regional, national or global political, economic, business, competitive, market, environmental or regulatory conditions on our global business operations;

 

    the impact of current global economic conditions on our results of operations and financial condition, including as a result of those associated with the Eurozone, any insolvencies of or other difficulties experienced by our clients, insurance companies or financial institutions;

 

    our ability to implement and fully realize anticipated benefits of our new growth strategy and revenue generating initiatives;

 

    our ability to implement and realize anticipated benefits of any expense reduction initiative, including our ability to achieve expected savings from the multi-year operational improvement program as a result of unexpected costs or delays and demand on managerial, operational and administrative resources and/or macroeconomic factors affecting the program;

 

    changes in the tax or accounting treatment of our operations and fluctuations in our tax rate;

 

    volatility or declines in insurance markets and premiums on which our commissions are based, but which we do not control;

 

    our ability to develop and implement technology solutions and invest in innovative product offerings in an efficient and effective manner;

 

    our ability to continue to manage our significant indebtedness;

 

    our ability to compete in our industry;

 

    our ability to develop new products and services;

 

    material changes in commercial property and casualty markets generally or the availability of insurance products or changes in premiums resulting from a catastrophic event, such as a hurricane;

 

    our ability to retain key employees and clients and attract new business;

 

    the timing or ability to carry out share repurchases and redemptions;

 

    the timing or ability to carry out refinancing or take other steps to manage our capital and the limitations in our long-term debt agreements that may restrict our ability to take these actions;

 

    fluctuations in our earnings as a result of potential changes to our valuation allowance(s) on our deferred tax assets;

 

    any fluctuations in exchange and interest rates that could affect expenses and revenue;

 

    the potential costs and difficulties in complying with a wide variety of foreign laws and regulations and any related changes, given the global scope of our operations;

 

7


    rating agency actions, including a downgrade to our credit rating, that could inhibit our ability to borrow funds or the pricing thereof and in certain circumstances cause us to offer to buy back some of our debt;

 

    a significant decline in the value of investments that fund our pension plans or changes in our pension plan liabilities or funding obligations;

 

    our ability to achieve anticipated benefits of any acquisition or other transactions in which we may engage, including any revenue growth or operational efficiencies;

 

    our ability to effectively integrate any acquisition into our business;

 

    our inability to exercise full management control over our associates, such as Gras Savoye;

 

    our ability to receive dividends or other distributions in needed amounts from our subsidiaries;

 

    any potential impact from the US healthcare reform legislation;

 

    our involvement in and the results of any regulatory investigations, legal proceedings and other contingencies;

 

    underwriting, advisory or reputational risks associated with non-core operations as well as the potential significant impact our non-core operations (including the Willis Capital Markets & Advisory operations) can have on our financial results;

 

    our exposure to potential liabilities arising from errors and omissions and other potential claims against us;

 

    the interruption or loss of our information processing systems, data security breaches or failure to maintain secure information systems; and

 

    impairment of the goodwill in one of our reporting units, in which case we may be required to record significant charges to earnings.

The foregoing list of factors is not exhaustive and new factors may emerge from time to time that could also affect actual performance and results. For more information see the section entitled ‘‘Risk Factors’’ included in Willis’ Form 10-K for the year ended December 31, 2013 and our subsequent filings with the Securities and Exchange Commission. Copies are available online at http://www.sec.gov or www.willis.com.

Although we believe that the assumptions underlying our forward-looking statements are reasonable, any of these assumptions, and therefore also the forward-looking statements based on these assumptions, could themselves prove to be inaccurate. In light of the significant uncertainties inherent in the forward-looking statements included in this document, our inclusion of this information is not a representation or guarantee by us that our objectives and plans will be achieved.

Our forward-looking statements speak only as of the date made and we will not update these forward-looking statements unless the securities laws require us to do so. In light of these risks, uncertainties and assumptions, the forward-looking events discussed in this document may not occur, and we caution you against unduly relying on these forward-looking statements.

Non-GAAP supplemental financial information

This press release contains references to non-GAAP financial measures as defined in Regulation G of SEC rules. Consistent with Regulation G, a reconciliation of this supplemental financial information to our GAAP information is in the earnings release or the note disclosures that follow. We present such non-GAAP supplemental financial information, as we believe such information is of interest to the investment community because it provides additional meaningful methods of evaluating certain aspects of the Company’s operating performance from period to period on a basis that may not be otherwise apparent on a GAAP basis. This supplemental financial information should be viewed in addition to, not in lieu of, the Company’s condensed consolidated financial statements.

 

8


WILLIS GROUP HOLDINGS plc

CONDENSED CONSOLIDATED INCOME STATEMENTS

(in millions, except per share data)

(unaudited)

 

     Three months ended
September 30,
    Nine months ended
September 30,
 
     2014     2013     2014     2013  

Revenues

        

Commissions and fees

   $ 808      $ 791      $ 2,828      $ 2,722   

Investment income

     4        4        12        11   

Other income

     —          —          4        3   
  

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

     812        795        2,844        2,736   
  

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

        

Salaries and benefits (including share-based compensation of $14 million, $10 million, $43 million, $31 million)

     569        541        1,714        1,638   

Other operating expenses

     156        149        494        470   

Depreciation expense

     23        21        70        68   

Amortization of intangible assets

     13        14        38        42   

Restructuring costs

     17        —          20        —     
  

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

     778        725        2,336        2,218   
  

 

 

   

 

 

   

 

 

   

 

 

 

Operating income

     34        70        508        518   

Loss on extinguishment of debt

     —          60        —          60   

Other expense (income), net

     9        (5     12        (15

Interest expense

     34        30        101        93   
  

 

 

   

 

 

   

 

 

   

 

 

 

(Loss) income before income taxes and interest in earnings (losses) of associates

     (9     (15     395        380   

Income taxes

     2        11        124        88   
  

 

 

   

 

 

   

 

 

   

 

 

 

(Loss) income before interest in earnings (losses) of associates

     (11     (26     271        292   

Interest in earnings (losses) of associates, net of tax

     3        (1     19        11   
  

 

 

   

 

 

   

 

 

   

 

 

 

Net (loss) income

     (8     (27     290        303   

Less: Net loss (income) attributable to noncontrolling interests

     1        —          (4     (6
  

 

 

   

 

 

   

 

 

   

 

 

 

Net (loss) income attributable to Willis Group Holdings

   $ (7   $ (27   $ 286      $ 297   
  

 

 

   

 

 

   

 

 

   

 

 

 

 

9


WILLIS GROUP HOLDINGS plc

CONDENSED CONSOLIDATED INCOME STATEMENTS

(in millions, except per share data)

(unaudited)

 

     Three months ended
September 30,
    Nine months ended
September 30,
 
     2014     2013     2014      2013  

Earnings per Share – Basic and Diluted

      

Net (loss) income attributable to Willis Group Holdings shareholders:

      

- Basic

   $ (0.04   $ (0.15   $ 1.60       $ 1.70   

- Diluted

     (0.04     (0.15     1.57         1.67   
  

 

 

   

 

 

   

 

 

    

 

 

 

Average Number of Shares Outstanding

      

- Basic

     178        177        179         175   

- Diluted

     178        177        182         178   

Shares Outstanding at September 30 (thousands)

     177,376        177,299        177,376         177,299   

 

10


WILLIS GROUP HOLDINGS plc

CONDENSED DRAFT BALANCE SHEETS

(in millions) (unaudited)

 

     September 30,
2014
     December 31,
2013
 

Current assets

     

Cash & cash equivalents

   $ 656       $ 796   

Accounts receivable, net

     1,021         1,041   

Fiduciary assets

     8,836         8,412   

Deferred tax assets

     8         15   

Other current assets

     229         197   

Assets held for sale

     74         —     
  

 

 

    

 

 

 

Total current assets

     10,824         10,461   
  

 

 

    

 

 

 

Non-current assets

     

Fixed assets, net

     481         481   

Goodwill

     2,803         2,838   

Other intangible assets, net

     331         353   

Investments in associates

     177         176   

Deferred tax assets

     12         7   

Pension benefits asset

     384         278   

Other non-current assets

     196         206   
  

 

 

    

 

 

 

Total non-current assets

     4,384         4,339   
  

 

 

    

 

 

 

Total assets

   $ 15,208       $ 14,800   
  

 

 

    

 

 

 

Liabilities and equity

     

Current liabilities

     

Fiduciary liabilities

   $ 8,836       $ 8,412   

Deferred revenue and accrued expenses

     481         586   

Income taxes payable

     43         21   

Short-term debt and current portion of long-term debt

     165         15   

Deferred tax liabilities

     19         25   

Other current liabilities

     445         415   

Liabilities held for sale

     16         —     
  

 

 

    

 

 

 

Total current liabilities

     10,005         9,474   
  

 

 

    

 

 

 

Non-current liabilities

     

Long-term debt

     2,148         2,311   

Liability for pension benefits

     122         136   

Deferred tax liabilities

     110         56   

Provision for liabilities

     203         206   

Other non-current liabilities

     347         374   
  

 

 

    

 

 

 

Total non-current liabilities

     2,930         3,083   
  

 

 

    

 

 

 

Total liabilities

     12,935         12,557   
  

 

 

    

 

 

 

Total Willis Group Holdings stockholders’ equity

     2,258         2,215   

Noncontrolling interests

     15         28   
  

 

 

    

 

 

 

Total equity

     2,273         2,243   
  

 

 

    

 

 

 

Total liabilities and equity

   $ 15,208       $ 14,800   
  

 

 

    

 

 

 

 

11


WILLIS GROUP HOLDINGS plc

CONDENSED DRAFT CASH FLOW STATEMENTS

(in millions) (unaudited)

 

     Three months ended
September 30,
    Nine months ended
September 30,
 
     2014     2013     2014     2013  

Cash flows from operating activities

      

Net (loss) income

   $ (8   $ (27   $ 290      $ 303   

Adjustments to reconcile net (loss) income to total net cash provided by operating activities

     55        148        193        236   

Changes in operating assets and liabilities, net of effects from purchase of subsidiaries

     82        108        (202     (173
  

 

 

   

 

 

   

 

 

   

 

 

 

Net cash provided by operating activities

   $ 129      $ 229      $ 281      $ 366   
  

 

 

   

 

 

   

 

 

   

 

 

 

Net cash used in investing activities

   $ (34   $ (30   $ (117   $ (105
  

 

 

   

 

 

   

 

 

   

 

 

 

Net cash used in financing activities

   $ (129   $ (82   $ (283   $ (132
  

 

 

   

 

 

   

 

 

   

 

 

 

(Decrease) increase in cash and cash equivalents

   $ (34   $ 117      $ (119   $ 129   

Effect of exchange rate changes on cash and cash equivalents

     (18     3        (21     (6

Cash and cash equivalents, beginning of period

     708        503        796        500   
  

 

 

   

 

 

   

 

 

   

 

 

 

Cash and cash equivalents, end of period

   $ 656      $ 623      $ 656      $ 623   
  

 

 

   

 

 

   

 

 

   

 

 

 

 

12


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

1. Definitions of non-GAAP financial measures

We believe that investors’ understanding of the Company’s performance is enhanced by our disclosure of the following non-GAAP financial measures. Our method of calculating these measures may differ from those used by other companies and therefore comparability may be limited.

Organic commissions and fees growth

Organic commissions and fees growth excludes: (i) the impact of foreign currency translation; (ii) the first twelve months of net commission and fee revenues generated from acquisitions; and (iii) the net commission and fee revenues related to operations disposed of in each period presented, from reported commissions and fees growth.

We believe organic growth in commissions and fees provides a measure that the investment community may find helpful in assessing the performance of operations that were part of our operations in both the current and prior periods, and provides a measure against which our businesses may be assessed in the future.

Underlying revenues, underlying total expenses, underlying salaries and benefits, underlying other operating expenses, underlying operating income, underlying EBITDA, underlying net income and underlying net income per diluted share

Underlying revenues, underlying total expenses, underlying salaries and benefits, underlying other operating expenses, underlying operating income, underlying EBITDA, underlying net income and underlying net income per diluted share are calculated by excluding the impact of certain items, including foreign currency translation, from total revenue, total expenses, salaries and benefits, other operating expenses, operating income, net (loss) income and net (loss) income per diluted share, respectively, the most directly comparable GAAP measures. We believe that excluding these items, as applicable, from total revenue, total expenses, salaries and benefits, other operating expenses, operating income and net (loss) income and net (loss) income per diluted share, provides a more complete and consistent comparative analysis of our results of operations.

 

2. Organic commissions and fees

The tables below reconcile reported commissions and fees growth to organic commissions and fees growth, as defined in note 1 of the supplemental financial information, for the three and nine months ended September 30, 2014.

 

     Three months ended
September 30,
    Change attributable to  
     2014      2013      %
Change
    Foreign
currency
translation
    Acquisitions
and
disposals
    Organic
commissions
and fees

growth
 

North America

   $ 328       $ 322         1.9     —       (1.5 )%      3.4

International

     190         180         5.6     (4.2 )%      3.5     6.3

Global

     290         289         0.3     1.3     (0.6 )%      (0.4 )% 
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

Total

   $ 808       $ 791         2.1     (0.4 )%      —       2.5
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

 

13


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

2. Organic commissions and fees (continued)

 

 

     Nine months ended
September 30,
    Change attributable to  
     2014      2013      %
Change
    Foreign
currency
translation
    Acquisitions
and
disposals
    Organic
commissions
and fees

growth
 

North America

   $ 1,037       $ 1,004         3.3     (0.1 )%      (1.0 )%      4.4

International

     691         652         6.0     (2.0 )%      1.5     6.5

Global

     1,100         1,066         3.2     1.6     (0.3 )%      1.9
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

Total

   $ 2,828       $ 2,722         3.9     0.2     (0.1 )%      3.8
  

 

 

    

 

 

    

 

 

   

 

 

   

 

 

   

 

 

 

 

3. Underlying expenses

The following tables reconcile underlying total expenses, underlying salaries and benefits and underlying other operating expenses to total expenses, salaries and benefits and other operating expenses, respectively the most directly comparable GAAP measures, for the three and nine months ended September 30, 2014 and 2013:

 

     Three months ended
September 30,
     Nine months ended
September 30,
 
                 %                  %  
   2014     2013     Change      2014     2013     Change  

Reported Total expenses

   $ 778      $ 725        7.3       $ 2,336      $ 2,218        5.3   

Excluding:

             

Operational improvement program

     (17     —             (20     —       

Expense reduction initiative

     —          —             —          (46  

Fees related to extinguishment of debt

     —          (1        —          (1  

Foreign currency movements (1)

     —          7           —          30     
  

 

 

   

 

 

      

 

 

   

 

 

   

Underlying Total expenses

   $ 761      $ 731        4.1       $ 2,316      $ 2,201        5.2   
  

 

 

   

 

 

      

 

 

   

 

 

   
     Three months ended
September 30,
     Nine months ended
September 30,
 
                 %                  %  
   2014     2013     Change      2014     2013     Change  

Reported Salaries and benefits

   $ 569      $ 541        5.2       $ 1,714      $ 1,638        4.6   

Excluding:

             

Expense reduction initiative

     —          —             —          (29  

Foreign currency movements (1)

     —          6           —          22     
  

 

 

   

 

 

      

 

 

   

 

 

   

Underlying Salaries and benefits

   $ 569      $ 547        4.0       $ 1,714      $ 1,631        5.1   
  

 

 

   

 

 

      

 

 

   

 

 

   

 

(1) For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods.

 

14


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

3. Underlying expenses (continued)

 

     Three months ended
September 30,
     Nine months ended
September 30,
 
                  %                   %  
   2014      2013     Change      2014      2013     Change  

Reported Other operating expenses

   $ 156       $ 149        4.7       $ 494       $ 470        5.1   

Excluding:

               

Expense reduction initiative

     —           —             —           (12  

Fees related to extinguishment of debt

     —           (1        —           (1  

Foreign currency movements (1)

     —           1           —           7     
  

 

 

    

 

 

      

 

 

    

 

 

   

Underlying Other operating expenses

   $ 156       $ 149        4.7       $ 494         464        6.5   
  

 

 

    

 

 

      

 

 

    

 

 

   

 

(1) For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods.

 

4. Operational Improvement Program

 

     Three months ended September 30, 2014  
     North
America
     International      Global      Corporate      Total  

Termination benefits

   $ 2       $ 3       $ 8       $ —         $ 13   

Professional services & other

     —           —           1         3         4   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total restructuring charges

   $ 2       $ 3       $ 9       $ 3       $ 17   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 
     Nine months ended September 30, 2014  
     North
America
     International      Global      Corporate      Total  

Termination benefits

   $ 3       $ 3       $ 8       $ —         $ 14   

Professional services & other

     —           —           1         5         6   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

Total restructuring charges

   $ 3       $ 3       $ 9       $ 5       $ 20   
  

 

 

    

 

 

    

 

 

    

 

 

    

 

 

 

 

15


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

5. Underlying revenue, underling operating income and underlying operating margin

The following table reconciles underlying revenue, underlying operating income, and underlying operating margin to total revenues, operating income, and operating margin, respectively the most directly comparable GAAP measures, for the three and nine months ended September 30, 2014 and 2013:

 

     Three months ended
September 30,
    Nine months ended
September 30,
 
                 %                 %  
   2014     2013     Change     2014     2013     Change  

Total revenues

   $ 812      $ 795        2.1      $ 2,844      $ 2,736        3.9   

Excluding:

            

Foreign currency movements

     —          (3       —          5     
  

 

 

   

 

 

     

 

 

   

 

 

   

Underlying revenue

   $ 812      $ 792        2.5      $ 2,844      $ 2,741        3.8   
  

 

 

   

 

 

     

 

 

   

 

 

   

Operating income

   $ 34      $ 70        (51.4   $ 508      $ 518        (1.9

Excluding:

            

Operational Improvement program

     17        —            20        —       

Expense reduction initiative

     —          —            —          46     

Fees related to extinguishment of debt

     —          1          —          1     

Foreign currency movements (1)

     —          (10       —          (25  
  

 

 

   

 

 

     

 

 

   

 

 

   

Underlying operating income

   $ 51      $ 61        (16.4   $ 528      $ 540        (2.2
  

 

 

   

 

 

     

 

 

   

 

 

   

Operating margin, or operating income as a percentage of total revenues

     4.2     8.8       17.9     18.9  
  

 

 

   

 

 

     

 

 

   

 

 

   

Underlying operating margin, or underlying operating income as a percentage of total underlying revenues

     6.3     7.7       18.6     19.7  
  

 

 

   

 

 

     

 

 

   

 

 

   

 

(1) For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods.

 

16


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

6. Underlying EBITDA

The following table reconciles underlying EBITDA and EBITDA to net (loss) income, the most directly comparable GAAP measure, for the three and nine months ended September 30, 2014 and 2013:

 

     Three months ended
September 30,
    Nine months ended
September 30,
 
                 %                 %  
   2014     2013     Change     2014     2013     Change  

Net (loss) income attributable to Willis Group Holdings

   $ (7   $ (27     74.1      $ 286      $ 297        (3.7

Excluding:

            

Net (loss) income attributable to noncontrolling interests

     (1     —            4        6     

Interest in earnings(losses) of associates, net of tax

     (3     1          (19     (11  

Income taxes

     2        11          124        88     

Interest expense

     34        30          101        93     

Other expense (income), net

     9        (5       12        (15  

Loss on extinguishment of debt

     —          60          —          60     

Depreciation

     23        21          70        68     

Amortization

     13        14          38        42     
  

 

 

   

 

 

     

 

 

   

 

 

   

EBITDA

   $ 70      $ 105        (33.3   $ 616      $ 628        (1.9
  

 

 

   

 

 

     

 

 

   

 

 

   

Excluding:

            

Operational Improvement Program

     17        —            20        —       

Expense reduction initiative

     —          —            —          41     

Fees related to extinguishment of debt

     —          1          —          1     

Foreign currency movements(1)

     —          (10       —          (24  
  

 

 

   

 

 

     

 

 

   

 

 

   

Underlying EBITDA

   $ 87      $ 96        (9.4   $ 636      $ 646        (1.5
  

 

 

   

 

 

     

 

 

   

 

 

   

 

(1) For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods.

 

17


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

7. Underlying net income

The following table reconciles net (loss) income and net (loss) income per diluted share, the most directly comparable GAAP measures, to underlying net income and underlying net income per diluted share, for the three and nine months ended September 30, 2014 and 2013:

 

     Three months ended
September 30,
    Per diluted share
Three months ended
September 30,
 
     2014     2013     %
Change
    2014     2013     %
Change
 

Net (loss) income attributable to Willis Group Holdings plc

   $ (7   $ (27     74.1      $ (0.04   $ (0.15     73.3   

Excluding:

            

Operational Improvement Program, net of tax ($3, $nil)

     14        —            0.08        —       

Fees related to extinguishment of debt, net of tax ($nil, $nil)

     —          1          —          0.01     

Loss on extinguishment of debt, net of tax ($nil, $nil)

     —          60          —          0.33     

Foreign currency movements(1)

     —          (18       0.10        —       
  

 

 

   

 

 

     

 

 

   

 

 

   

Underlying net income

   $ 7      $ 16        (56.3   $ 0.14      $ 0.19        (26.3
  

 

 

   

 

 

     

 

 

   

 

 

   

Average diluted shares outstanding(2)

     178        177           
  

 

 

   

 

 

         

 

(1) For prior periods, underlying measures (other than EPS) have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods. In the current three and nine month periods only, underlying EPS excludes the $0.10 and $0.16, respectively, negative year over year impact of foreign currency movements in order to assist comparability to EPS figures that have been disclosed in prior periods.
(2)  Diluted earnings per share are calculated by dividing net income by the average number of shares outstanding during each period. However potentially issuable share were not included in the calculation of diluted earnings per share for the three months ended September 30, 2013 because the Company’s net loss rendered their impact anti-dilutive. The dilutive impact of potentially issuable shares had a $nil impact on reconciling to adjusted earnings per share from continuing operations.

 

18


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

7. Underlying net income (continued)

 

     Nine months ended
September 30,
    Per diluted share
Nine months ended September 30,
 
     2014      2013     %
Change
    2014      2013      %
Change
 

Net income attributable to Willis Group Holdings plc

   $ 286       $ 297        (3.7   $ 1.57       $ 1.67         (6.0

Excluding:

               

Operational Improvement Program, net of tax ($4, $nil)

     16         —            0.09         —        

Venezuela currency devaluation, net of tax ($1, $nil)

     13         —            0.07         —        

Deferred tax valuation allowance, net of tax ($nil, $nil)

     21         —            0.12         —        

Net loss on disposal of operations, net of tax ($1,$nil)

     2         —            0.01         —        

Fees related to the extinguishment of debt, net of tax ($nil, $nil)

     —           1          —           0.01      

Loss on extinguishment of debt, net of tax ($nil, $nil)

     —           60          —           0.33      

Expense reduction initiative, net of tax ($nil, $8)

     —           38          —           0.21      

Foreign currency movements(1)

     —           (29       0.16         —        
  

 

 

    

 

 

     

 

 

    

 

 

    

Underlying net income

   $ 338       $ 367        (7.9   $ 2.02       $ 2.22         (9.0
  

 

 

    

 

 

     

 

 

    

 

 

    

Average diluted shares outstanding

     182         178             
  

 

 

    

 

 

           

 

(1)  For prior periods, underlying measures (other than EPS) have been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods For EPS only, the impact of foreign currency movements is shown against current period measure. In the current three and nine month periods only, underlying EPS excludes the $0.10 and $0.16, respectively, negative year over year impact of foreign currency movements in order to assist comparability to EPS figures that have been disclosed in prior periods.

 

19


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

8. Condensed consolidated income statements by quarter

 

     2013     2014  
     Q1     Q2     Q3     Q3
YTD
    Q4     FY     Q1     Q2     Q3     Q3
YTD
 

Revenues

                    

Commissions and fees

   $ 1,046      $ 885      $ 791      $ 2,722      $ 911      $ 3,633      $ 1,090      $ 930      $ 808      $ 2,828   

Investment income

     4        3        4        11        4        15        4        4        4        12   

Other income

     1        2        —          3        4        7        3        1        —          4   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

     1,051        890        795        2,736        919        3,655        1,097        935        812        2,844   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Expenses

                    

Salaries and benefits

     568        529        541        1,638        569        2,207        570        575        569        1,714   

Other operating expenses

     162        159        149        470        166        636        165        173        156        494   

Depreciation expense

     26        21        21        68        26        94        23        24        23        70   

Amortization of intangible assets

     14        14        14        42        13        55        13        12        13        38   

Restructuring costs

     —          —          —          —          —          —          —          3        17        20   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total expenses

     770        723        725        2,218        774        2.992        771        787        778        2,336   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income

     281        167        70        518        145        663        326        148        34        508   

Loss on extinguishment of debt

     —          —          60        60        —          60        —          —          —          —     

Other (income) expense, net

     (6     (4     (5     (15     (7     (22     —          3        9        12   

Interest expense

     31        32        30        93        33        126        32        35        34        101   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) before income taxes and interest in earnings(losses of associates

     256        139        (15     380        119        499        294        110        (9     395   

Income taxes

     48        29        11        88        34        122        63        59        2        124   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Income (loss) before interest in earnings(losses) of associates

     208        110        (26     292        85        377        231        51        (11     271   

Interest in earnings(losses) of associates, net of tax

     15        (3     (1     11        (11     —          19        (3     3        19   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss)

     223        107        (27     303        74        377        250        48        (8     290   

Net (loss) income attributable to noncontrolling interests

     (4     (2     —          (6     (6     (12     (4     (1     1        (4
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Net income (loss) attributable to Willis Group Holdings

   $ 219      $ 105      $ (27   $ 297      $ 68      $ 365      $ 246      $ 47      $ (7   $ 286   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Diluted earnings per share

                    

Net income (loss) attributable to Willis Group Holdings shareholders

   $ 1.24      $ 0.59      $ (0.15   $ 1.67      $ 0.37      $ 2.04      $ 1.35      $ 0.26      $ (0.04   $ 1.57   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Average number of shares outstanding

                    

- Diluted

     176        178        177        178        182        179        182        182        178        182   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

20


WILLIS GROUP HOLDINGS plc

SUPPLEMENTAL FINANCIAL INFORMATION

(in millions, except per share data) (unaudited)

 

9. Segment information by quarter

 

     2013     2014  
     Q1     Q2     Q3     Q3
YTD
    Q4     FY     Q1     Q2     Q3     Q3
YTD
 

Commissions and fees

                

Global

   $ 427      $ 350      $ 289      $ 1,066      $ 292      $ 1,358      $ 442      $ 368      $ 290      $ 1,100   

North America

     355        327        322        1,004        345        1,349        369        340        328        1,037   

International

     264        208        180        652        274        926        279        222        190        691   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total commissions and fees

   $ 1,046      $ 885      $ 791      $ 2,722      $ 911      $ 3,633      $ 1,090      $ 930      $ 808      $ 2,828   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

                

Global

   $ 428      $ 352      $ 291      $ 1,071      $ 293      $ 1,364      $ 446      $ 371      $ 293      $ 1,110   

North America

     357        329        322        1,008        350        1,358        370        341        328        1,039   

International

     266        209        182        657        276        933        281        223        191        695   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total revenues

   $ 1,051      $ 890      $ 795      $ 2,736      $ 919      $ 3,655      $ 1,097      $ 935      $ 812      $ 2,844   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating income

                

Global

   $ 187      $ 108      $ 47      $ 342      $ 34      $ 376      $ 181      $ 108      $ 28      $ 317   

North America

     82        55        46        183        66        249        96        64        49        209   

International

     78        26        (7     97        81        178        84        23        (7     100   

Corporate and other(a)

     (66     (22     (16     (104     (36     (140     (35     (47     (36     (118
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total operating income

   $ 281      $ 167      $ 70      $ 518      $ 145      $ 663      $ 326      $ 148      $ 34      $ 508   
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Organic commissions and fees growth

                

Global

     3.4     8.5     4.5     5.3     0.3     4.3     2.0     3.4     (0.4 )%      1.9

North America

     4.4     5.5     3.8     4.6     5.6     4.8     4.7     4.8     3.4     4.4

International

     4.5     4.2     11.4     6.1     4.8     5.8     7.2     5.6     6.3     6.5
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Total organic commissions and fees growth

     4.1     6.3     5.7     5.3     3.7     4.9     4.2     4.5     2.5     3.8
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

Operating margin

                

Global

     43.7     30.7     16.2     31.9     11.6     27.6     40.6     29.1     9.6     28.6

North America

     23.0     16.7     14.3     18.2     18.9     18.3     25.9     18.8     14.9     20.1

International

     29.3     12.4     (3.8 )%      14.8     29.3     19.1     29.9     10.3     (3.7 )%      14.4

Total operating margin

     26.7     18.8     8.8     18.9     15.8     18.1     29.7     15.8     4.2     17.9
  

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

   

 

 

 

 

(a) Corporate and other includes certain leadership, project and other costs relating to group functions and the non-servicing or financing elements of the defined benefit pension scheme cost (income), as well as items such as expense reduction initiative costs.

 

21

EX-99.2
THIRD QUARTER 2014
RESULTS
Willis Group Holdings
October, 2014
Exhibit 99.2


Important disclosures regarding forward-looking statements
1
This presentation contains certain “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, and Section 21E of the Securities Exchange Act of
1934, which are intended to be covered by the safe harbors created by those laws. These forward-looking statements include information about possible or assumed future results of
our operations. 
All statements, other than statements of historical facts, included in this document that address activities, events or developments that we expect or anticipate may occur in the future,
including such things as our outlook, potential cost savings and accelerated adjusted operating margin and adjusted earnings per share growth, future capital expenditures, growth in
commissions and fees, business strategies, competitive strengths, goals, the benefits of new initiatives, growth of our business and operations, plans, and references to future
successes are forward-looking statements. Also, when we use the words such as ‘anticipate’, ‘believe’, ‘estimate’, ‘expect’, ‘intend’, ‘plan’, ‘probably’, or similar expressions, we are
making forward-looking statements.
There are important uncertainties, events and factors that could cause our actual results or performance to differ materially from those in the forward-looking statements contained in
this document, including the following: the impact of any regional, national or global political, economic, business, competitive, market, environmental or regulatory conditions on our
global business operations; the impact of current global economic conditions on our results of operations and financial condition, including as a result of those associated with the
Eurozone, any insolvencies of or other difficulties experienced by our clients, insurance companies or financial institutions; our ability to implement and fully realize anticipated benefits
of our new growth strategy and revenue generating initiatives; our ability to implement and realize anticipated benefits of any expense reduction initiative, including our ability to
achieve expected savings from the multi-year operational improvement program as a result of unexpected costs or delays and demand on managerial, operational and administrative
resources and/or  macroeconomic factors affecting the program; changes in the tax or accounting treatment of our operations and fluctuations in our tax rate; volatility or declines in
insurance markets and premiums on which our commissions are based, but which we do not control; our ability to develop and implement technology solutions and invest in innovative
product offerings in an efficient and effective manner; our ability to continue to manage our significant indebtedness; our ability to compete in our industry;  our ability to develop new
products and services; material changes in commercial property and casualty markets generally or the availability of insurance products or changes in premiums resulting from a
catastrophic event, such as a hurricane; our ability to retain key employees and clients and attract new business; the timing or ability to carry out share repurchases and redemptions;
the timing or ability to carry out refinancing or take other steps to manage our capital and the limitations in our long-term debt agreements that may restrict our ability to take these
actions; fluctuations in our earnings as a result of potential changes to our valuation allowance(s) on our deferred tax assets; any fluctuations in exchange and interest rates that could
affect expenses and revenue; the potential costs and difficulties in complying with a wide variety of foreign laws and regulations and any related changes, given the global scope of our
operations; rating agency actions, including a downgrade to our credit rating, that could inhibit our ability to borrow funds or the pricing thereof and in certain circumstances cause us to
offer to buy back some of our debt; a significant decline in the value of investments that fund our pension plans or changes in our pension plan liabilities or funding obligations; our
ability to achieve anticipated benefits of any acquisition or other transactions in which we may engage, including  any revenue growth or operational efficiencies; our ability to
effectively integrate any acquisition into our business; our inability to exercise full management control over our associates, such as Gras Savoye; our ability to receive dividends or
other distributions in needed amounts from our subsidiaries; any potential impact from the US healthcare reform legislation; our involvement in and the results of any regulatory
investigations, legal proceedings and other contingencies; underwriting, advisory or reputational risks associated with non-core operations as well as the potential significant impact our
non-core operations (including the Willis Capital Markets & Advisory operations) can have on our financial results; our exposure to potential liabilities arising from errors and omissions
and other potential claims against us; the interruption or loss of our information processing systems, data security breaches or failure to maintain secure information systems; and
impairment of the goodwill in one of our reporting units, in which case we may be required to record significant charges to earnings.
The foregoing list of factors is not exhaustive and new factors may emerge from time to time that could also affect actual performance and results.  For additional information see also
Part I, Item 1A “Risk Factors” included in Willis’ Form 10-K for the year ended December 31, 2013, and our subsequent filings with the Securities and Exchange Commission.  Copies
are available online at http://www.sec.gov or on request from the Company.
Although we believe that the assumptions underlying our forward-looking statements are reasonable, any of these assumptions, and therefore also the forward-looking statements
based on these assumptions, could themselves prove to be inaccurate. In light of the significant uncertainties inherent in the forward-looking statements included in this presentation,
our inclusion of this information is not a representation or guarantee by us that our objectives and plans will be achieved.  Our forward-looking statements speak only as of the date
made and we will not update these forward-looking statements unless the securities laws require us to do so. In light of these risks, uncertainties and assumptions, the forward-looking
events discussed in this presentation may not occur, and we caution you against unduly relying on these forward-looking statements. 


Important disclosures regarding non-GAAP measures
This
presentation contains references to
"non-GAAP financial measures" as defined in Regulation G of SEC rules.  We present these measures because
we
believe
they
are
of
interest
to
the
investment
community
and
they
provide
additional
meaningful
methods
of
evaluating
certain
aspects
of
the
Company’s operating performance from period to period on a basis that may not be otherwise apparent on a generally accepted accounting principles
(GAAP) basis.  These financial measures should be viewed in addition to, not in lieu of, the Company’s condensed consolidated income statements and
balance
sheet
as
of
the
relevant
date.
Consistent
with
Regulation
G,
a
description
of
such
information
is
provided
below
and
a
reconciliation
of
certain
of
such
items
to
GAAP
information
can
be
found
in
our
periodic
filings
with
the
SEC.
Our
method
of
calculating
these
non-GAAP
financial
measures
may
differ from other companies and therefore comparability may be limited.
Definitions of non-GAAP financial measures
We believe that investors’
understanding of the Company’s performance is enhanced by our disclosure of the following non-GAAP financial measures.
Our method of calculating these measures may differ from those used by other companies and therefore comparability may be limited.
Organic commissions and fees growth
Organic commissions and fees growth excludes: (i) the impact of foreign currency translation; (ii) the first twelve months of net commission and fee
revenues generated from acquisitions; and (iii) the net commission and fee revenues related to operations disposed of in each period presented, from
reported commissions and fees growth.
We
believe
organic
growth
in
commissions
and
fees
provides
a
measure
that
the
investment
community
may
find
helpful
in
assessing
the
performance
of
operations that were part of our operations in both the current and prior periods, and provides a measure against which our businesses may be assessed
in the future.
Underlying revenues, underlying total expenses, underlying salaries and benefits, underlying operating income, underlying EBITDA, underlying net
income and underlying net income per diluted share
Underlying revenues, underlying total expenses, underlying salaries and benefits, underlying operating income, underlying EBITDA, underlying net
income and underlying net income per diluted share are calculated by excluding the impact of certain items, including foreign currency translation, from
total revenue, total expenses, salaries and benefits, operating income, net (loss) income and net (loss) income per diluted share, respectively, the most
directly comparable GAAP measures. We believe that excluding these items, as applicable, from total revenue, total expenses, salaries and benefits,
operating
income
and
net
(loss)
income
and
net
(loss)
income
per
diluted
share,
provides
a
more
complete
and
consistent
comparative
analysis
of
our
results of operations.
2


3Q 2014 Underlying EPS growth
3
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 17
Underlying
business
performance
comprising
revenue
and
expense
growth
resulted
in
net
$(0.04)
reduction to EPS
Other items -
higher interest expense and tax rate, partly offset by contributions from Associates and
Noncontrolling Interests –
resulted in net $(0.01) reduction to underlying EPS
Underlying EPS down $0.05 cents year over year
Underlying business
performance = $(0.04)
-
Increased tax rate= $(0.01)
-
Associates = $0.01
-
Noncontrolling interests  = $0.01
$0.34
$0.09
$(0.13)
$(0.02)
$0.01
$0.00
$(0.10)
$(0.08)
$(0.15)
$0.19
$0.14
$(0.04)
Q3 2013
Reported EPS
Loss on
Extinguishment
of Debt
Q3 2013
Underlying EPS
Increased
Commissions
and Fees
Increased
Expenses
Interest Expense
Other
Share count
Q3 2014
Underlying EPS
Foreign Currency
Movements
Operational
Improvement
Program
Q3 2014
Reported EPS


$281 million generated through the first nine months of 2014
$85 million reduction from $366 million in year ago period
Year ago period benefited from significant non-recurring cash
inflows relating to close out of derivatives and current year
includes higher cash payments under the 2011 long-term
compensation plan
Partially offset by current year period reflecting increase in cash
collection of accounts receivable
YTD 2014 underlying EBITDA and cash generation
$636
$646
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 17
Underlying EBITDA down 1.5% reflecting:
Underlying revenue growth
International driven by emerging markets and Charles Monat
acquisition in Asia
North America growth in regions moderated by divestitures
Global reflects good growth in Reinsurance moderated by Willis
Insurance UK
Offset by underlying expense growth
Investments to drive sustained growth and support operations,
including Global Wealth Solutions and Connecting Willis
Other operating expense growth driven primarily by business
development costs
4
Net cash provided by operating activities
Underlying EBITDA
$ millions
$359
$362
$191
$187
$96
$87
YTD 2013
YTD 2014
1Q
2Q
3Q
$366
$281
Sept. 30
2013
Sept. 30
2014
$ millions
Net cash provided by operating activities


Reported
3Q 2014 Commissions and fees growth
5
Excellent result driven by growth in
emerging markets and Western
Europe
Growth led by International with solid
results in North America and
Reinsurance
Willis Re grew low-single digits, driven
by strong growth in North America
UK Insurance down mid-single digits:
Partly due to major construction
project in year ago quarter that did
not recur
Growth in geographic regions led by
Midwest and Atlantic
Human Capital up mid-single digits
Construction down due to lower projects
compared to prior year
Organic
Group
North
America
Global
International
% Growth
3Q 2014 vs. 3Q 2013
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 17
2.1%
2.5%
1
2
1.9%
3.4%
0.3%
-
0.4%
1
2
5.6%
6.3%
1
2
1
2


Underlying
expense
growth over
past 4
quarters:
Q314: 4.1%
Q214: 6.1%
Q114: 5.5%
Q413: 7.1%
(1)
Total underlying operating expense growth of 4.1%
3Q 2014 Total operating expenses
Q3 2014 total underlying operating expenses up $30 million, or 4.1%, largely driven by growth in
salary and benefits (~75% of total operating expenses)
Underlying expense rate of growth declined significantly in the third quarter relative to previous three
quarters
6
$ millions
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 17
(1) Represents  expense growth  on an “apples to apples basis”, as if company had been accruing bonuses throughout 2012. Underlying expense growth was  10.7%


$547
$569
$570
$575
$569
Q313
Q413
Q114
Q214
Q314
3Q 2014 Salaries and benefits
7
(1)
Q3 2013 has been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods
Underlying salaries and benefits ($ millions)
$ millions
Q3 2013    Q3 2014    Change
Growth in underlying S&B of 4.0% in 3Q14
compared to prior year quarter
Increase driven by headcount growth and salary
reviews
Group headcount:
Up 2.2% Y-o-Y
Up 1.7% YTD with more than half of the
increase in Mumbai
Quarterly S&B is relatively flat over last four
quarters
2014 YTD headcount growth lower compared
to prior year period; growth rate in S&B
beginning to moderate
Reported S&B
$541   
$ 569
Y-o-Y FX movement
(1)
-
Underlying S&B
$ 547  
$ 569
4.0%
Full Time Employees (FTE)
17,900
18,300
2.2%
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 17


3Q 2014 Non-operating segment items and Corporate & other
8
Improved performance from Associates in 3Q14, primarily Gras Savoye
Increase in expense in the quarter represents $14 million of
foreign exchange loss on revaluation of non-functional currency
assets and liabilities
Taxes for 3Q14 impacted by a $4 million expense recorded to bring the tax
charge for the prior two quarters in line with our latest estimates for the full
year 
Other
income/expense
Tax
Associates


Balance sheet highlights
9
Share buyback program completed just after end of Q314
CapEx up due to investments in systems and infrastructure
Dividends increased 9% from year ago period
Acquisition of Charles Monat completed in 2Q14
Cash on hand up $33 million compared to 3Q13
Cash on hand down $140 million from year end 2013,
primarily due to the share buyback program and increased
cash dividends, offset by non-recurrence of $65 million debt
tender premium paid in 3Q13
Cash as of
Corporate Uses of Cash
$ millions
$ millions
$623
$796
$656
Sept. 30
2013
Dec. 31
2013
Sept. 30
2014
$30
$47
$200
$144
$157
$78
$81
2013 YTD
2014 YTD
Acquisitions
Share Buyback
Dividends
CapEx
$252
$
485


Operational Improvement Program and metrics
10
$ millions
2014
2015
2016
2017
Cumulative
2014-2017
Annualized
2018+
As of April, 2014 announcement
Expected Charge
$410
Expected Savings
$5
$45
$135
$235
$420
$300
Key metrics to be updated annually :
As of March 31, 2014
Ratio of full time employees (FTEs) in higher cost vs. lower cost near-shore and
off-shore centers
Ratio of square footage of real estate per FTE (indexed to 100)
Ratio of desks  per FTE (indexed to 100)
As of October, 2014 update
Expected Spend
$40
$130
$240
$410
Expected Savings
$8
$60
$135
$235
$420
$300
80:20
100
100


Summary
11
Organic C&F
growth
Focused
M&A
Expense
discipline +
OIP
Earnings
growth
Margin
expansion
Improved
cash flow
Disciplined approach to expense management
Reduced net headcount additions
Encouraging early actions within the OIP
$300 million of annualized savings at end of
Program
Global presence
Connecting Willis
Innovation
Delivering better solutions for clients and driving
new business
High quality, specialized firms with leading positions
Recent examples include:
Charles Monat
Max Mattheissen
SurePoint Reinsurance Advisors
IFG’s Irish pension and financial advisory business


APPENDICES


YTD 2014 Underlying EPS growth
13
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 17
Underlying business performance, together with improved contributions from Associates, total to $nil
per share
Other items -
increased tax rate $(0.15), increased share count $(0.04), increased interest expense
$(0.03), negatively impact underlying EPS in the YTD period
Underlying EPS down $0.20 YTD 2014 vs. YTD 2013, negatively impacted by higher tax rate and
increased share count
-
Deferred tax valuation allowance 
= $(0.12)
-
Venezuela devaluation = $(0.07)
-
Loss on disposal = $(0.01)
-
Associates = $0.05
-
Increased interest expense = $(0.03)
-
Noncontrolling interests  = $0.01
-
Other income /expense =$0.01
$0.34
$0.21
$0.45
$(0.50)
$0.04
$(0.15)
$(0.04)
$(0.16)
$(0.09)
$(0.20)
$1.67
$2.22
$2.02
$1.57
YTD 2013
Reported EPS
Loss on
Extinguishment
of Debt
Expense
Reduction
Initiative
YTD 2013
Underlying  EPS
Increased
Commissions
and Fees
Increased
Expenses
Other
Increased Tax
Rate
Increased share
count
YTD 2014
Underlying EPS
Foreign
Currency
Movements
Operational
Improvement
Program
Other
YTD 2014
Reported EPS
Underlying business
performance =$(0.05)


Reported
YTD 2014 Commissions and fees growth
14
Very strong growth driven by increase in
emerging markets and solid
performance in Western Europe
Good growth despite challenging market
conditions in Reinsurance and moderating
rates across almost all markets
Mid-single digit growth in reinsurance
(led by North America)
Willis Insurance UK is lagging as UK
Retail continues in turnaround and
Specialties suffers from difficult
comparisons due to large projects in
prior year
Good growth driven by solid performances
by most regions and bolstered by growth
in
two
largest
practices
Employee
Benefits and Construction
Organic
Group
North
America
Global
International
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 17
1
2
1
2
1
2
3.3%
4.4%
3.2%
1.9%
6.0%
6.5%
3.9%
3.8%
% Growth
YTD 2014 vs. YTD 2013


5.2%
underlying
total
operating
expense
growth
driven
by
S&B
and
other
operating
expenses
YTD 2014 Total operating expenses
15
$ millions
Salaries
and
benefits
up
5.1%
driven
by
investments
in
headcount
to
support
business
growth,
together with salary reviews
Other operating expenses up 6.5% driven by increased business development expenses and systems
related expenditure
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 17
$30
$(46)
$1
$83
$30
$2
$20
$2,218
$2,201
$2,316
$2,336
YTD 2013
Reported
Foreign
Currency
Movement
Expense
Reduction
Initiative
Debt
Extinguishment
Fees
YTD 2013
Underlying
Salaries and
Benefits
Other Operating
Expenses
Depreciation &
Amortization
YTD 2014
Underlying
Operational
Improvement
Program
YTD 2014
Reported


$1,631
$570
$575
$569
$1,714
YTD13
Q114
Q214
Q314
YTD14
$ millions
YTD2013    YTD2014   Change
Reported S&B
$1,638   
$ 1,714
Expense Reduction Initiative
(29)
-
Y-o-Y FX movement
(1)
22  
-
Underlying S&B
$1,631   
$1,714 
5.1%
Full Time Employees (FTE)
17,900
18,300
2.2%
YTD 2014 Salaries and benefits
16
(1)
YTD
2013 has been rebased to current period exchange rates to remove the impact of foreign currency movements when comparing periods
Underlying salaries and benefits ($ millions)
Growth in underlying S&B of 5.1% YTD in 2014
compared to prior year
Increase driven by increased headcount and
salary reviews
Group headcount:
Up 2.2% Y-o-Y
Up 1.7% YTD with more than half of the
increase in Mumbai
YTD increase driven by investments in
revenue-producing talent, as well as client
service and risk management capabilities
Quarterly S&B expense is relatively level
throughout first three quarters of 2014
Sequential slowing of S&B growth rate
Y-o-Y increase of 4.0% in Q3 vs 6.3%
in Q2 and 5.0% in Q1
See important disclosures regarding non-GAAP measures on page 2 and reconciliations starting on page 17


Important disclosures regarding non-GAAP measures
17
Commissions and fees analysis
2014
2013
Change
Foreign
currency
translation
Acquisitions
and 
disposals
Organic
commissions
and fees
growth
($ millions)
%
%
%
%
Three months ended
September 30, 2014
North America
$328
$322
1.9
-
(1.5)
3.4
International
190
180
5.6
(4.2)
3.5
6.3
Global
290
289
0.3
1.3
(0.6)
(0.4)
Total
$808
$791
2.1
(0.4)
-
2.5
2014
2013
Change
Foreign
currency
translation
Acquisitions
and 
disposals
Organic
commissions
and fees
growth
($ millions)
%
%
%
%
Nine months ended
September 30, 2014
North America
$1,037
$1,004
3.3
(0.1)
(1.0)
4.4
International
691
652
6.0
(2.0)
1.5
6.5
Global
1,100
1,066
3.2
1.6
(0.3)
1.9
Total
$2,828
$2,722
3.9
0.2
(0.1)
3.8


Important disclosures regarding non-GAAP measures
18
Operating income to underlying operating income
For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign
currency movements when comparing periods
2013
2014
($ millions)
1Q
2Q
3Q
YTD
1Q
2Q
3Q
YTD
Total revenue
$1,051
$890
$795
$2,736
$1,097
$935
$812
$2,844
excluding:
Foreign currency movements
3
5
(3)
5
-
-
-
-
Underlying revenue
$1,054
$895
$792
$2,741
$1,097
$935
$812
$2,844
Operating income
$281
$167
$70
$518
$326
$148
$34
$508
excluding:
Operational improvement program
-
-
-
-
-
3
17
20
Expense reduction initiative
46
-
-
46
-
-
-
-
Fees related to extinguishment of debt
-
-
1
1
-
Foreign currency movements
(4)
(11)
(10)
(25)
-
-
-
-
Underlying operating income
$323
$156
$61
$540
$326
$151
$51
$528
Operating margin (operating income as a
percentage of total revenue)
26.7%
18.8%
8.8%
18.9%
29.7%
15.8%
4.2%
17.9%
Underlying operating margin (underlying operating
income as a percentage of underlying total revenue)
30.6%
17.4%
7.7%
19.7%
29.7%
16.1%
6.3%
18.6%


Important disclosures regarding non-GAAP measures
19
Net income (loss) to underlying net income
2013
2014
($ millions, except per share data)
1Q
2Q
3Q
YTD
1Q
2Q
3Q
YTD
Net income (loss)
$219
$105
($27)
$297
$246
$47
($7)
$286
Excluding the following, net of tax:
Operational improvement program
-
-
-
-
-
2
14
16
Venezuela currency devaluation
-
-
-
-
-
13
-
13
Deferred tax valuation allowance
-
-
-
-
-
21
-
21
Expense reduction initiative
38
-
-
38
-
-
-
-
Loss on extinguishment of debt
-
-
60
60
-
Fees related to debt extinguishment
-
-
1
1
-
Net loss on disposal of operations
-
-
-
-
2
-
-
2
Foreign currency movements
(6)
(5)
(18)
(29)
-
-
-
-
Underlying net income
$251
$100
$16
$367
$248
$83
$7
$338
Diluted shares outstanding
176
178
180
178
182
182
181
182
Net income (loss) per diluted share
$  1.67
$1.35
$0.26
($0.04)
$1.57
Underlying net income per diluted share
$2.22
$1.36
$0.49
$0.14
$2.02
$1.24
$0.59
$0.59
$1.46
($0.15)
$0.19
For prior periods, underlying measures (other than EPS) have been rebased to current period exchange rates to remove the impact of foreign currency
movements when comparing periods. In the current three and nine month periods only, underlying EPS excludes the $0.10 and $0.16  respectively, negative 
year over year impact of foreign currency movements in order to assist comparability to EPS figures that have been disclosed in prior periods.


2013
2014
($ millions)
1Q
2Q
3Q
YTD
1Q
2Q
3Q
YTD
Net income (loss)
$219
$105
($27)
$297
$246
$47
($7)
$286
Add back:
Net income (loss) attributable to
noncontrolling interests
4
2
-
6
4
1
(1)
4
Interest in earning of associates,
net of tax
(15)
3
1
(11)
(19)
3
(3)
(19)
Income tax charge
48
29
11
88
63
59
2
124
Interest expense
31
32
30
93
32
35
34
101
Other expense (income)
(6)
(4)
(5)
(15)
-
3
9
12
Loss on extinguishment of debt
-
-
60
60
-
-
-
-
Depreciation
26
21
21
68
23
24
23
70
Amortization
14
14
14
42
13
12
13
38
EBITDA
$321
$202
$105
$628
$362
$184
$70
$616
Adjusting items:
Operational improvement program
-
-
-
-
-
3
17
20
Expense reduction initiative
41
-
-
41
-
-
-
-
Fees related to debt extinguishment
-
-
1
1
-
-
-
Foreign currency movements
(3)
(11)
(10)
(24)
-
-
-
-
Underlying EBITDA
$359
$191
$96
$646
$362
$187
$87
$636
Important disclosures regarding non-GAAP measures
20
Net income (loss) to underlying EBITDA
For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign
currency movements when comparing periods


Important disclosures regarding non-GAAP measures
21
Reported total expenses to underlying total expenses, and
Reported salaries and benefits to underlying salaries and benefits
For prior periods, underlying measures have been rebased to current period exchange rates to remove the impact of foreign
currency movements when comparing periods
2013
2014
(In millions)
1Q
2Q
3Q
YTD
1Q
2Q
3Q
YTD
Reported total expenses
$770
$723
$725
$2,218
$771
$787
$778
$2,336
Excluding:
Operational improvement program
-
-
-
-
-
(3)
(17)
(20)
Expense reduction initiative
(46)
-
-
(46)
-
-
-
-
Fees related to extinguishment of debt
-
-
(1)
(1)
-
-
-
-
Foreign currency movements
7
16
7
30
-
-
-
-
Underlying total expenses
$731
$739
$731
$2,201
$771
$784
$761
$2,316
Reported salaries and benefits
$568
$529
$541
$1,638
$570
$575
$569
$1,714
Excluding:
Expense reduction initiative
(29)
-
-
(29)
-
-
-
-
Foreign currency movements
4
12
6
22
-
-
-
-
Underlying salaries and benefits
$543
$541
$547
$1,631
$570
$575
$569
$1,714


IR Contacts
Peter Poillon
Tel: +1 212 915-8084
Email: peter.poillon@willis.com
Mark Jones
Tel: +1 212 915-8796
Email: mark.p.jones@willis.com
22