DEF 14A
Table of Contents
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
SCHEDULE 14A
Proxy Statement Pursuant to Section 14(a) of the
Securities Exchange Act of 1934
(Amendment No.    )
 
 
Filed by the Registrant  
                             Filed by a Party other than the Registrant  
Check the appropriate box:
 
Preliminary Proxy Statement
 
Confidential, for Use of the Commission Only (as permitted by Rule
14a-6(e)(2))
 
Definitive Proxy Statement
 
Definitive Additional Materials
 
Soliciting Material Pursuant to
§240.14a-12
Willis Towers Watson Public Limited Company
(Name of Registrant as Specified In Its Charter)
 
(Name of Person(s) Filing Proxy Statement, if other than the Registrant)
Payment of Filing Fee (Check all boxes that apply):
 
   No fee required.
   Fee paid previously with preliminary materials.
   Fee computed on table in exhibit required by Item 25(b) per Exchange Act Rules 14a-6(i)(1) and 0-11
 
 
 


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LOGO

 

Notice of Annual General Meeting of Shareholders

 

    Date and Time:

 

Wednesday, May 17, 2023 at 9:30 a.m. IST. Registration begins at 9:00 a.m. IST.

    Location:  

The Shelbourne Hotel, 27 St. Stephen’s Green, Dublin, Ireland

We are pleased to invite you to join Willis Towers Watson Public Limited Company’s 2023 Annual General Meeting of Shareholders (the “AGM”).

Items of business:

 

  1)

Election of ten directors

 

  2)

Advisory (non-binding) vote to ratify the appointment of the independent auditors and binding vote to fix the independent auditors’ remuneration

 

  3)

Advisory (non-binding) vote to approve named executive officer compensation

 

  4)

Advisory (non-binding) vote on frequency of advisory vote on executive compensation

 

  5)

Renewal of the Board’s existing authority to issue shares under Irish law

 

  6)

Renewal of the Board’s existing authority to opt out of statutory pre-emption rights under Irish law

 

 

Who can vote:

 

   

Only shareholders of record on March 20, 2023 are entitled to receive notice of, and to attend and vote at, the meeting and any adjournment or postponement of the meeting.

How to vote:

 

   

Shareholders may vote by mail, over the Internet, by telephone, or in person at the annual meeting. See “Additional Information — Information about the Proxy Materials and the 2023 AGM” in this Proxy Statement for more information.

Attending the meeting:

 

   

Shareholders entitled to attend and vote at the 2023 AGM may attend at The Shelbourne Hotel, 27 St. Stephen’s Green, Dublin, Ireland.

 

   

We understand that Irish law generally requires companies to hold shareholder meetings at a physical location. However, we encourage our shareholders to vote by proxy prior to 4:59 a.m. IST on May 17, 2023. With respect to shares held through a Company employee share plan, shareholders must vote by proxy prior to 4:59 a.m. IST on May 13, 2023.

 

   

Shareholders who wish to attend the meeting in person should review “Additional Information — Information about the Proxy Materials and the 2023 AGM — What do I need in order to be admitted to the AGM?”, “May shareholders attend the meeting virtually?” in this Proxy Statement. You will need proof of record or beneficial ownership of the Company’s ordinary shares as of that date in order to enter the meeting.

Date of mailing:

 

   

This Proxy Statement, the Company’s Annual Report on Form 10-K and the Irish Statutory Accounts are available at www.proxyvote.com. These materials were mailed or made available to shareholders on or about April 5, 2023.

Your vote is important. We urge you to participate in deciding the items on the agenda and to read this Proxy Statement and accompanying materials for additional information concerning the matters to be considered at this meeting. Shareholders present at the meeting will have an opportunity to ask questions regarding the Irish Statutory Accounts and related reports to the representatives of our independent auditors. The only matters that will be addressed at the AGM will be the items of business on the agenda included in this Proxy Statement.

On behalf of the Board of Directors,

Nicole Napolitano

General Counsel, Corporate Governance & Public Company;

Company Secretary

April 5, 2023

Important Notice Regarding the Availability of Proxy Materials for the Company’s AGM to be held on May 17, 2023. This Proxy Statement, the Company’s Annual Report on Form 10-K and the Irish Statutory Accounts are available at www.proxyvote.com.

 

WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY  


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LOGO

 

Table of Contents

 

   Proxy Statement Highlights

  

 

i

 

   Proposal No. 1:

 

Elect Directors

  

 

1

 

   Corporate Governance

  

 

16

 

   Proposal No. 2:

 

Advisory (Non-binding) Vote to Ratify the Appointment of Independent Auditors and a Binding Vote to Authorize the Board of Directors, Acting through the Audit and Risk Committee, to Fix the Independent Auditors’ Remuneration

  

 

32

 

   Proposal No. 3:

 

Advisory (Non-binding) Vote on Named Executive Officer Compensation

  

 

36

 

   Executive Compensation: Compensation Discussion and Analysis

  

 

37

 

   Human Capital and Compensation Committee Report

  

 

67

 

   Human Capital and Compensation Committee Interlocks and Insider Participation

  

 

67

 

   Compensation Tables

  

 

68

 

   Proposal No. 4:

 

Advisory (Non-binding) Vote on Frequency of Advisory Vote on Executive Compensation

  

 

102

 

   Proposal No. 5:

 

Renew the Board’s Existing Authority to Issue Shares under Irish Law

  

 

103

 

   Proposal No. 6:

 

Renew the Board’s Authority to Opt Out of Statutory Pre-emption Rights under Irish Law

  

 

104

 

   Additional Information:

  

 

106

 

      Security Ownership of Certain Beneficial Owners and Management

  

 

106

 

      Incorporation by Reference

  

 

108

 

      Information about the Proxy Materials and the 2023 AGM

  

 

108

 

      Shareholder and Other Proposals for the 2023 AGM

  

 

113

 

      Disclaimer Regarding Forward-Looking Statements

  

 

114

 

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    1


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LOGO

 

Proxy Statement Highlights

Willis Towers Watson Public Limited Company is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. We have more than 46,000 employees and service clients in more than 140 countries and territories. In this Proxy Statement, we refer to Willis Towers Watson as the “Company,” “WTW,” “we” and “our.”

 

 

VOTING MATTERS

 

Proposal

  

Page

number

   Board vote
recommendation
  

Vote

Requirement

Proposal No.1: Elect Directors

 

To elect the ten persons named in this Proxy Statement to serve as directors for a one-year term until the next AGM

   1    FOR   

Majority of

votes cast

Proposal No. 2: Ratify the Appointment of the Independent Auditors in an Advisory (Non-binding) Vote and Fix the Independent Auditors’ Remuneration in a Binding Vote

 

To ratify, on a non-binding advisory basis, the selection of (i) Deloitte & Touche LLP to audit our financial statements and (ii) Deloitte Ireland LLP to audit our Irish Statutory Accounts, and to authorize the Board, acting through the Audit and Risk Committee, to fix the remuneration of the independent auditors on a binding basis

   32    FOR   

Majority of

votes cast

Proposal No. 3: Approve Named Executive Officer Compensation in an Advisory (Non-binding) Vote

 

To approve, in an advisory (non-binding) vote, the compensation of the Company’s named executive officers

   36    FOR   

Majority of

votes cast

Proposal No. 4: Set the Frequency of Advisory Vote on Executive Compensation in an Advisory (Non-binding) Vote

 

To approve, in an advisory (non-binding) vote, whether the advisory vote on the Company’s named executive officer compensation should be held every year, every two years or every three years

   102    FOR   

Majority of

votes cast

Proposal No. 5: Renew the Board’s Existing Authority to Issue Shares under Irish Law

 

To renew the Board’s authority to issue up to approximately 20% of the Company’s issued ordinary share capital as of March 20, 2023, for a period expiring 18 months from the passing of the resolution

   103    FOR   

Majority of

votes cast

Proposal No. 6: Renew the Board’s Existing Authority to Opt Out of Statutory Pre-emption Rights under Irish Law

 

To renew the Board’s authority to issue, free of pre-emptive rights, up to 5% of the Company’s issued ordinary share capital as of March 20, 2023 (and an additional 5% provided the Company uses it only in connection with an acquisition or approved capital acquisition) for a period expiring 18 months from the passing of the resolution

   104    FOR   

75% of

votes cast

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    i


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LOGO

 

Key Governance Practices and Policies

 

 

Key Director Statistics*

 

 

LOGO

 

 

Our Board includes LGBT+ and Black
representation, and 75% of Board
Committee Chairs are diverse.

 

    

 

In 2022, six new directors, including a
new CEO and five new independent
directors
, joined the Board.

 

    

 

In 2023, three new independent
directors
 joined the Board.

 

 

*

As of the conclusion of the 2023 AGM assuming all Company-nominated directors are elected and join the Board

 

 

Multi-Year Board Succession and Refreshment

 

As highlighted above, since the beginning of 2022, eight new independent directors joined the Board and five directors transitioned off of the Board, in connection with a multi-year succession planning process, which included input from a third-party consulting firm. This approach to refreshing the Board has aimed to balance the importance of adding new directors to the Board while also facilitating their onboarding by providing for a transition period that allows them to work with our more tenured directors before the latter retire from the Board. The directors have a wide range of skills relevant to overseeing the Company’s strategic plan, including expertise in insurance, finance, transformation and technology.

 

 

Corporate Governance Highlights

 

 

 

Focus on multi-year Board succession and refreshment to help ensure that the Board’s composition remains aligned with the evolving needs of the business, including through robust annual Board evaluation process

 

 

Board Committee and Chair refreshment help ensure that fresh viewpoints and perspectives are regularly considered

 

 

Regular review of Board Committee responsibilities and focus, resulting most recently in the renaming of the Human Capital and Compensation Committee (the “HCC Committee”) to demonstrate its ongoing focus on human capital matters in addition to compensation

 

 

Operational Transformation Committee oversight of the implementation of the Company’s operational transformation plan (the “Transformation Program”), which aims to achieve significant run rate cost savings by the end of 2024

 

 

Active Board participation in management succession and oversight of Company strategic planning

 

 

Onboarding and regular continuing director education

 

 

Formal Board and Board Committee oversight of ESG initiatives, risks and disclosures

 

  ii      WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Board Committee Overview

 

 

   

 

 

Audit and Risk Committee

 

The Audit and Risk Committee generally assists the Board in overseeing, among other matters:

 

•  the integrity of the Company’s financial statements;

 

•  the independent auditors and the internal audit function;

 

•  the Company’s compliance with legal and regulatory requirements, and internal accounting controls and procedures; and

 

•  risk management at the Company and its subsidiaries, and the enterprise risk management framework, policies and practices used to identify, assess and manage key risks facing the Company and its subsidiaries.

  

 

 

Corporate Governance and Nominating Committee

 

The Corporate Governance and Nominating Committee generally assists the Board in overseeing, among other matters:

 

•  Board Committee purpose, structure and operations;

 

•  the director selection process, the development of director qualification standards and the identification of director nominees;

 

•  the evaluation of director time commitments, including with respect to other board leadership positions; and

 

•  the Company’s ESG initiatives (with the relevant Board Committees managing their specific ESG responsibilities pursuant to their respective charters), and corporate social responsibility initiatives, which include the Company’s environmental sustainability program and charitable contributions.

 

 

 

 

Human Capital and Compensation Committee

 

The Human Capital and Compensation Committee generally assists the Board in overseeing, among other matters:

 

•  the Company’s general compensation philosophy and the development and implementation of compensation programs in accordance with the philosophy;

 

•  executive officer compensation, annual corporate goals and objectives relevant to their compensation, and their performance in light of those goals;

 

•  compensation policies as well as incentive compensation and equity-based plans for the executive officers; and

 

•  the implementation of the Company’s human capital and talent strategy, including recruiting and development strategies, inclusion and diversity initiatives and the development of senior leaders.

 

  

 

 

Operational Transformation Committee

 

The Operational Transformation Committee generally assists the Board in overseeing, among other matters:

 

•  management efforts to develop, implement and monitor the Transformation Program and drive operational efficiencies;

 

•  management’s initiatives to drive operational efficiencies and the implementation of the Transformation Program; and

 

•  risk management in relation to the Transformation Program and risks arising out of the Company’s operations that support the Company’s businesses, including, among other items, risks related to technology, cybersecurity and information security.

Refer to the section entitled “Corporate Governance – Willis Towers Watson Board Committees” for more information on the Board Committees’ responsibilities.

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    iii


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LOGO

 

 

Environmental, Social and Governance (“ESG”)

Commitment: Our clients, colleagues and other stakeholders expect us to conduct our business with integrity and in an environmentally and socially responsible manner. We take these expectations seriously and, consistent with what we believe enhances long-term value, have embraced principles that are aligned with our business priorities, are consistent with our commitment to ethical and sustainable practices and demonstrate our respect for those communities in which we operate across the globe.

Management Oversight: In 2019, the Company formed a cross-functional management committee to coordinate and facilitate communication of the Company’s ESG initiatives applicable to its own operations.

Board Oversight: The Board takes an approach that the most appropriate Committee should maintain oversight over a particular issue rather than concentrating all ESG initiatives into any one Committee. The Committees report to the Board as appropriate.

More information, including our Inclusion and Diversity Report, TCFD Statement and Sustainability Accounting Standards Board Disclosures (SASB), is available on our website at https://www.wtwco.com/en-US/About-Us/environmental-social-and-governance; this information is not part of or incorporated by reference into this Proxy Statement.

 

 

Shareholder Outreach

We conduct a semi-annual shareholder outreach program whereby we reach out to shareholders holding over 50% of our outstanding shares. Over the past several years, we have incorporated feedback from our shareholders in parts of our executive compensation, governance and other ESG programs.

 

  iv      WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Our Business

 

 

WTW

 

 

Delivering superior advice, broking and solutions in the areas of people, risk and capital.

 

We have:

 

•   A portfolio of leading businesses in attractive markets

 

•   A distinctive mix of complementary businesses

 

–  Accomplished and aspiring talent

 

–  Collaborative client-first culture

 

–  Sophisticated data and analytics

 

–  Powerful tools

 

•   A strong balance sheet and significant financial flexibility

 

  

 

LOGO

 

 

Segment Overview

 

 

 

Health, Wealth & Career (“HWC”)

 

World-class portfolio of leading businesses providing advisory and consulting services within human capital, employee benefits and retirement verticals

 

LOGO

 

Risk & Broking (“R&B”)

 

Risk advisory and solutions business delivering innovative, integrated solutions tailored to client needs and underpinned by cutting edge data and analytics, technology and experienced risk thinkers

 

LOGO

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    v


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Key Executive Compensation Practices and Policies

 

 

2022 Named

Executive Officers

(“NEOs”)

  

•  Our 2022 NEOs are Carl Hess (CEO), Andrew Krasner (CFO), Julie Gebauer (Global Head of HWC), Adam Garrard (Global Head of R&B) and Matthew Furman (General Counsel).

 

   

Pay for

Performance:

 

Short-Term

Incentive (“STI”)

and Long-Term

Incentive (“LTI”)

Awards

  

•  Significant portion of NEO compensation is variable and at-risk, including STI awards (cash) and LTI awards (equity).

 

•  Incentive plans include a range of metrics to reward NEOs for exceptional performance and contributions at the enterprise, business and individual levels.

 

•  Based on our financial performance, progress against our strategic priorities, and other factors taken into consideration for 2022, NEO 2022 STI awards were earned at 102.9% to 110.7% of target and 2020 LTIP performance-based restricted share units (“PSUs”), with a performance period that concluded at the end of 2022, were earned at 96.8% of target.

 

Refer to the section entitled “Executive Compensation: Compensation Discussion and Analysis” for a detailed discussion on 2022 performance relative to the goals and objectives of our incentive plans and resulting NEO pay outcomes.

   

Shareholder

Aligned

Executive

Compensation

Program

  

•  LTI award, in the form of 75% PSUs and 25% time-based restricted share units (“RSUs”), makes up the largest portion of the CEO’s target total direct compensation and, on average, 46% of the other NEOs’ target total direct compensation.

 

•  2022 PSU performance metrics align a significant portion of NEO compensation with publicly disclosed 2024 financial targets, which reflect WTW’s strategic priorities and commitment to driving shareholder value.

 

•  Majority of 2022 STI awards are based on enterprise financial performance and shared key enterprise operational initiatives which support and drive successful execution of our strategic priorities.

 

•  Share ownership policy applicable to executive officers; minimum guideline of 6x base salary for CEO and 3x base salary for all other executive officers).

   

Compensation

Recoupment

  

•  Compensation recoupment policy applicable to NEOs’ cash and equity incentive awards in the event of financial restatement or detrimental conduct.

 

The Company is subject to the rules of the NASDAQ and, once they are effective and applicable to the Company, the Company intends to comply with the rules adopted by NASDAQ in accordance with the SEC’s October 2022 rules promulgated under the Dodd-Frank Wall Street Reform and Consumer Protection Act.

   

Executive

Severance

Plans

  

•  Executive severance plans provide for the payment of certain severance benefits to NEOs in the event of: (i) involuntary termination outside of a change in control period and (ii) involuntary termination or good reason resignation during a of change in control period.

 

•  Severance amounts are competitive with market practices and determined as a multiple of the NEO’s base salary and STI target and may also include a pro-rata portion of the STI award payable for the year of termination and the cost of continued medical coverage for a period following termination.

 

•  NEOs do not receive any form of tax gross-ups, significant perquisites or automatic payments in connection with a change in control of the Company.

   

Say-on-Pay

  

•  We hold an annual advisory vote on the compensation of our NEOs.

 

•  Shareholder support of our executive compensation program has been consistently strong with a Say-on-Pay approval rate of 96.7% at the 2022 AGM.

 

  vi      WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Proposal No. 1: Elect Directors

Our Board is responsible for overseeing our global business in a manner consistent with its fiduciary duties. This oversight requires highly skilled individuals with various qualities, attributes and professional experience. The Corporate Governance and Nominating Committee (the “Governance Committee”) continuously assesses the Board’s size and composition to determine if it is effective and represents the long-term interests of shareholders.

As discussed further below, the Governance Committee believes that the slate of nominees as a whole reflects the collective knowledge, integrity, reputation and leadership abilities, and the diversity of skills and experience and attributes that are appropriate for the Company’s governance. At the Governance Committee’s recommendation, the Board has nominated the individual nominees listed in this Proposal No. 1 to serve until the next AGM unless they are removed or resign before that meeting.

The Board unanimously recommends a vote “FOR” the election of each of the directors.

Required Vote

Our directors are elected by way of separate resolutions, each of which requires the affirmative vote of a majority of the votes cast by shareholders at the 2023 AGM, and hold office until the next AGM unless they are removed or resign before that meeting. Any nominee for director who does not receive a majority of the votes cast is not elected to the Board.

Multi-Year Board Succession and Refreshment

Starting in 2021, the composition and structure of the Board substantially changed as the result of a refreshment process that had commenced prior to that date. As part of this multi-year succession planning process, including input from a third-party consulting firm, the Board:

 

   

appointed nine new directors, including a new CEO and eight new independent directors:

 

  O   

Dame Inga Beale, Michael Hammond, Shelly Swanback, Fumbi Chima and Paul Reilly joined the Board in 2022, were subsequently elected at the 2022 AGM and are nominated for election at the 2023 AGM; and

 

  O   

Stephen Chipman, Jacqueline Hunt and Fredric Tomczyk joined the Board, effective as of April 1, 2023, and are nominated for election at the 2023 AGM.

 

   

in order to facilitate the director transition process and allow directors to spend time on other commitments, accepted the decision of seven legacy independent directors not to run for re-election to the Board at the 2022 and 2023 AGMs.

 

  O   

As part of this, Dr. O’Neill and Ms. Rabbitt have announced their decision not to run for re-election to the Board at the upcoming 2023 AGM.

 

   

formed a new Operational Transformation Committee, effective in 2022, to oversee the implementation of the Company’s Transformation Program and Company’s operational risks.

 

   

appointed Paul Thomas as the new independent Chair of the Board, whose term commenced effective as of the conclusion of the 2022 AGM.

 

   

rotated and refreshed Board Committee Chairs and Committee members, resulting in 75% diversity among the Committee Chairs as of the conclusion of the 2023 AGM.

 

   

after a regular review of Board Committee responsibilities and focus areas, renamed the “Compensation Committee” as the “Human Capital and Compensation Committee” to demonstrate its ongoing focus on human capital matters in addition to compensation.

 

WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 1


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Proposal No. 1: Elect Directors (continued)

 

 

This refreshment strategy balanced the importance of adding new directors to the Board while also facilitating onboarding by providing incoming directors with the opportunity to work with more tenured directors before the latter retire from the Board. The Board believes the right balance of skills, background and experience helps the Company drive its strategy forward and accounted for this in its succession strategy. The directors have a wide range of skills, including expertise in insurance, finance, transformation and technology. The directors’ skills, background and experience are detailed further below.

As a result of the foregoing, immediately following the 2023 AGM (assuming all Company-nominated directors are elected), the Board will be composed of ten directors, three of whom will be new to the Board as of April 1, 2023 and six of whom joined the Board in 2022.

Diversity

We are committed to maintaining diversity on our Board as provided in our Corporate Governance Guidelines. Both the Board and the Governance Committee believe that Board diversity is important to ensure a balanced Board with a rounded perspective. Diversity is broadly interpreted by the Board to include viewpoints, background, experience, industry knowledge and geography, as well as more traditional characteristics of diversity, such as race and gender. In undertaking its multi-year Board succession and refreshment process, the Governance Committee considered a wide slate of potential candidates, including women as well as racially and ethnically diverse candidates. As of April 1, 2023, three new independent directors joined the Board, creating a further diverse Board (as self-identified). We believe that our commitment to diversity is demonstrated by our Board composition, which reflects diversity of gender, ethnicity and nationality, and varied backgrounds and skill sets, including as follows as of the conclusion of the 2023 AGM (assuming all Company-nominated directors are elected):

 

   

40% of directors identify as female;

 

   

10% of directors identify as LGBT+;

 

   

10% of directors identify as Black;

 

   

60% of directors have non-U.S. citizenship; and

 

   

75% of Board Committee Chairs are female and 50% identify as Black or LGBT+.

 

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Proposal No. 1: Elect Directors (continued)

 

 

The table below provides additional diversity information about our Board as of the conclusion of the 2023 AGM (assuming all Company-nominated directors are elected), in the categories listed below, each of which has the meaning as it is used in Nasdaq Listing Rule 5605(f).

 

Board Diversity Matrix
   
Board Size:                    
   
Total Number of Directors   10
    

 

Female

 

 

 

Male

 

 

 

Non-Binary

 

 

 

Did Not Disclose

Gender

 

         

Part I: Gender Identity

               
         

Directors

  4   6    
         

Part II: Demographic Background

               
         

African American or Black

  1      
         

Alaskan Native or Native American

       
         

Asian

       
         

Hispanic or Latino/a/e

       
         

Native Hawaiian or Pacific Islander

       
         

White

  3   6    
         

Two or More Races or Ethnicities

       
         

LGBT+

  1      
         

Did Not Disclose Demographic Background

       

Board Evaluation Process

The Governance Committee considers the Board’s size, composition and effectiveness throughout the year. This includes a constructive annual evaluation process, which the Board recognizes is an essential component of good corporate governance and Board effectiveness.

The Governance Committee oversees the process and format of the evaluations of the Board and its Committees. As the process is dynamic, the format may change from year-to-year at the discretion of the Governance Committee to ensure that honest and actionable feedback is solicited and obtained from the directors. As the Board manages evolving expectations for how boards should meet their oversight duties and assess their own performance, the format of the evaluations may vary from written questionnaires completed by each director analyzed by the office of the Corporate Secretary to interviews of each director, including from time to time by a third-party facilitator.

Typically, the annual evaluation involves a multi-step process, as set forth below, that aims to generate robust comments and discussion at all levels of the Board and each Committee, with topics ranging from Board composition to processes to materials:

 

   

Step 1: The Governance Committee reviews and approves the process and outline for questions (whether in the form of written questionnaires or questions to be used for open dialogue), including whether to appoint a third-party facilitator.

 

   

Step 2: Directors provide responses to the questions, which address a variety of topics including, among other things:

 

  O   

Board composition and structure;

 

  O   

meetings, materials and topics;

 

  O   

Board interaction with management;

 

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Proposal No. 1: Elect Directors (continued)

 

 

  O   

continuing education; and

 

  O   

effectiveness of the Board.

 

   

Step 3: The evaluation results are then discussed in closed-session discussions:

 

  O   

with the Governance Committee, which reviews the results of the full Board as well as each Committee evaluation;

 

  O   

by each Committee (as necessary), with discussions being led by the independent Committee Chairs; and

 

  O   

by the full Board, with discussions being led by the Non-Executive Chair. Each Committee Chair also reports to the full Board regarding any discussions held at the Committee closed sessions.

 

   

Step 4: Based on evaluation results, the Non-Executive Chair and Committee Chairs work to implement changes in practices or procedures, as appropriate.

The evaluation process has resulted in enhancements or changes to, among other things, meeting materials, meeting topics, meeting structure, committee structure and composition and the evaluation process itself.

Director Orientation and Continuing Education

Director Orientation: Our robust orientation program familiarizes new directors with the Company’s businesses, strategies and policies, and assists new directors in developing company and industry knowledge to optimize their service on the Board. The orientation also provides new directors with an understanding of their fiduciary duties and other requirements associated with serving on the Board of an Irish-domiciled company with shares listed on NASDAQ.

Continuing Education: Regular continuing education programs enhance the skills and knowledge directors use to perform their responsibilities. These programs may include internally developed materials and presentations, programs presented by third parties, and financial and administrative support to attending qualifying academic or other independent programs.

Over the course of the last few years, the new director Orientation and Continuing Education Program has been a standing agenda item on the Governance Committee’s agenda. The Committee has overseen the orientation of the eight new independent directors, solicited input from the directors as to how to better onboard new directors and incorporated feedback into the program.

Director Qualifications

When recommending an individual for new or continued membership on the Board, the Governance Committee considers each nominee’s individual qualifications in light of the overall mix of attributes represented on the Board, and the Company’s current and future needs. In its assessment of each nominee, the Governance Committee considers, at a minimum, the person’s integrity, experience, reputation, judgment, independence, maturity, skills and personality, commitment and, for current directors, his or her performance on the Board and its Committees.

Additionally, the Governance Committee:

 

   

believes that knowledge of the Company’s business and industries, finance, operational transformation, as well as technology and information security, including cyber-security, is also important. Based on such knowledge, the Governance Committee believes the director nominees are uniquely positioned to oversee the Company’s long-term strategy.

 

4    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Proposal No. 1: Elect Directors (continued)

 

 

   

believes that the Board as a whole has the skills to support oversight of ESG matters, as reflected by directors’ experience in the areas of public policy, talent management solutions, healthcare, diversity and inclusion, global management, strategy and risk management, among other areas and as further described below.

 

   

believes that, as the Company’s business also requires continuous compliance with the regulatory requirements of various agencies, experience with regulated financial services is helpful.

 

   

considers each director’s ability to devote the time and effort necessary to fulfill responsibilities to the Company and, for current directors, whether each director has attended at least 75% of the aggregate of the total number of meetings held by the Board and any committee on which he or she served. In 2022, all directors satisfied these criteria.

 

   

believes service on other public or private boards in markets around the world enhances a director’s knowledge and board experience.

 

   

considers the experience of a director on other boards and board committees in both nomination decisions and in recommending the membership slate for each of the Company’s Board Committees.

 

   

believes that leadership experience, including through employment as CEO or senior executive of a public company or membership on the board of directors of a public company, is important to the Board’s ability to oversee management and the Company’s growth strategy.

 

   

believes that, because of the Company’s global reach, international experience or knowledge of or experience in a key geographic area is important.

 

   

seeks a high level of financial literacy and experience for the Board and its Committees, in light of the Company’s public and global nature (including conducting business in different countries and currencies).

In assessing whether directors and director nominees have sufficient time to devote to Board duties and responsibilities, the Governance Committee considers, among other things, the number of other public company boards of directors on which a director serves as well as other commitments. The Company’s Corporate Governance Guidelines restrict the number of public company boards on which our directors may serve. None of the Company’s directors are considered “overboarded” under the Guidelines. The Board believes that each director has demonstrated the ability to devote sufficient time and attention to Board and Committee duties, and otherwise fulfill the responsibilities required of directors.

The Board evaluates each director nominee and each director’s continued service on the Board, based on his or her own merits, knowledge, experience and attributes. For this reason, the Board has not adopted a mandatory retirement age as it believes that doing so might hinder the selection or continued service of a director who would serve as an asset to the Board.

We have highlighted below some key qualifications, attributes, skills and experiences of each director nominee at the AGM that were considered by the Governance Committee. The absence of a particular bullet point does not mean that a director does not possess other important qualifications or skills.

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    5


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Proposal No. 1: Elect Directors (continued)

 

 

 

LOGO

    

 

Independent Director;

Audit and Risk Committee Member*;

Operational Transformation Committee Member

 

Director qualification highlights include:

 

•  CEO/management experience

 

•  Industry experience

 

•  Financial expertise

 

  

 

Dame Inga Beale

 

Dame Inga Beale, 59, has served on the Board since January 1, 2022.

 

Ms. Beale is the former Chief Executive Officer of Lloyd’s of London, a role she held from 2014 to 2018. Previously, Ms. Beale was Chief Executive Officer of Canopius Group Ltd, with its principal operations at Lloyd’s, from 2012 to 2014. Prior to that, from 2008 through 2011, she was Global Chief Underwriting Officer and Head of Mergers & Acquisitions, Organizational Transformation and Internal Consulting for Zurich Insurance Group. She held the role of Group CEO of Swiss reinsurer Converium Ltd in 2006 and 2007, after having spent 14 years in a variety of international roles for GE Insurance Solutions in both Europe and the US. She was appointed Dame Commander of the Order of the British Empire (DBE) in the 2017 New Year Honours for services to the economy.

 

Ms. Beale has served as a member of the Geneva Association Board from 2014 to 2018, a member of the UK Government’s Financial Services Trade and Investment Board from 2015 to 2018, and a member of the London Mayor’s Business Advisory Board from 2016 to 2021. She currently serves on the public company boards of NN Group N.V., Crawford and Company, and Mediclinic International plc, where she is Chair. Ms. Beale is a Chartered Insurer and studied economics and accounting at Newbury College, Berkshire, England.

 

The Board has concluded that Ms. Beale should continue to serve on the Board due to, among other things, her previous executive and management experience in the insurance and reinsurance industry, including her time as CEO of multiple insurance and reinsurance companies. The Board believes that Ms. Beale’s management and directorship experience provides significant insight into global management, strategy, transformation and risk management.

 

*Service as Audit and Risk Committee Chair to begin effective as of the conclusion of the 2023 AGM

 

 

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Proposal No. 1: Elect Directors (continued)

 

 

 

LOGO

    

 

Independent Director;

Audit and Risk Committee Member; Corporate Governance and Nominating Committee Member*

 

Director qualification highlights include:

 

•  Executive/management experience

 

•  International business experience

 

•  Information technology expertise and oversight of information security

 

  

 

Fumbi Chima

 

Fumbi Chima, 48, has served on the Board since April 1, 2022.

 

Ms. Chima is currently the Executive Vice President and Chief Information Officer, a role she has had since 2020, at Boeing Employees’ Credit Union (BECU), a not-for-profit financial cooperative. Prior to BECU, Ms. Chima served in leadership roles at various companies in the retail and financial sectors, including as Chief Information Officer at Adidas AG, from 2019 to 2020, Chief Information Officer at Fox Networks Group, from 2017 to 2019, Chief Information Officer at Burberry Group plc, from 2015 to July 2017, and Chief Information Officer — Asia, at Walmart, Inc., from 2014 to 2015. Ms. Chima also previously served in other leadership roles at Walmart, Inc. from 2010 to 2014, and as Vice President of Corporate Systems at American Express Co. from 2006 to 2010.

 

Ms. Chima currently serves on the public company boards of AZEK Company, Inc., a manufacturer of residential and commercial building products, and Whitbread plc, a British hospitality company. From August 2021 to September 2022, Ms. Chima served on the board of Ted Baker plc, a British luxury clothing company, which delisted from the London Stock Exchange in October 2022. Previously, Ms. Chima served as an independent member of the board of directors of Africa Prudential plc, technology-driven share registration and investor service provider, from August 2020 through March 2022, and served on the board of directors of Global Sources Ltd., a business-to-business media company with a focus on the Greater China market, from September 2016 to September 2017. Ms. Chima previously served in advisory roles for SAP Executive Advisory, from 2019 to 2020, and Apptio EMEA Advisory, in 2020. Ms. Chima received her Bachelor of Arts in Politics and Philosophy from the University of Hull. Ms. Chima’s career accolades include, among others, One of the Top 100 Women in STEM, 2018 One of the Most Influential Black Executives in Corporate America, 2015 Trailblazer Award by Face-to-Face Africa and 2012 IT Leader of the Year.

 

The Board has concluded that Ms. Chima should continue to serve on the Board due to, among other things, her global business and technology experience, including information technology expertise and oversight of information security, and for her leadership in diversity and inclusion efforts, including advocating for women in business globally. The Board believes that Ms. Chima’s broad range of experience with public and private company leadership positions and directorships provides significant insight into the Company’s global operations and information technology.

 

* Service as Corporate Governance and Nominating Committee Chair to begin effective as of the conclusion of the 2023 AGM

 

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    7


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Proposal No. 1: Elect Directors (continued)

 

 

 

LOGO

G

    

 

Independent Director;

Audit and Risk Committee Member; Operational Transformation Committee Member

 

Director qualification highlights include:

 

•  Executive/management experience

 

•  International business experience

 

•  Financial expertise

 

  

 

Stephen Chipman

 

Stephen Chipman, 61, has served on the Board since April 1, 2023.

 

Mr. Chipman has served in executive roles at several organizations. Most recently, from 2018 to 2019, Mr. Chipman served as Group Managing Director of Vistra, a private equity portfolio company, after its purchase of Radius, a private equity-backed global company providing technology-enabled services and solutions, where Mr. Chipman had served as CEO from 2016 through 2018. Prior to that, Mr. Chipman served as CEO of Grant Thornton LLP, a role he held from 2009 to 2014. Mr. Chipman held several roles at Grant Thornton including CEO of Grant Thornton China Management Corp. from 2006 to 2009; US Central Region Managing Partner and Office Managing Partner of Grant Thornton LLP from 2001 to 2006; Managing Partner, Global Services & Worldwide Director, at Grant Thornton LLP from 1996 to 2000; Asia Pacific Regional Technical Director with Grant Thornton International from 1992 to 1995; and Audit Professional at Grant Thornton from 1981 to 1991.

 

Mr. Chipman currently serves as a director of Prudential Insurance Funds overseeing the management and performance of approximately $160 billion of assets in over 100 funds and strategies. He also serves on the board of Stout, a private equity-backed global advisory firm, and as chair of the board of Auxadi Holdo, a private equity-backed international corporate services company. Additionally, Mr. Chipman serves as the interim board chair of One Sky Foundation, a not-for-profit organization. Mr. Chipman was educated at Plymouth College and Plymouth Polytechnic in Plymouth UK. He is a U.S. Certified Public Accountant and a Chartered Accountant in England and Wales.

 

The Board has concluded that Mr. Chipman should continue to serve on the Board due to, among other things, his significant management and strategic experience gained from a multitude of leadership roles. The Board believes that Mr. Chipman’s various executive officer positions provide significant insight into executive management and financial and risk management.

 

 

8    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Proposal No. 1: Elect Directors (continued)

 

 

 

    

LOGO

 

Independent Director; Human Capital and Compensation Committee Member; Operational Transformation Committee Member*

 

Director qualification highlights include:

 

•  CEO/management experience

 

•  International business experience

 

•  Industry expertise

 

  

 

Michael Hammond

 

Michael Hammond, 65, has served on the Board since January 1, 2022.

 

Mr. Hammond is a retired senior executive with experience at several international insurance broking firms. Most recently, he served in a variety of senior roles at Lockton. This included Chairman and CEO, Lockton Overseas, from 2016 to 2017, Chairman, Lockton International Holdings Ltd., from 2016 to 2017, CEO of Lockton International Holdings Ltd., from 2006 to 2016, and CEO of Lockton Companies LLP from 2010 to 2015. He previously served as CEO of JLT Risk Solutions and a member of the Board of JLT Group plc, from 2004 to 2005, and CEO of Marsh UK Ltd., from 2000 to 2003.

 

Mr. Hammond previously served on the board of directors of Lockton Cos., from 2011 to 2016, and, from 2006 to 2017, he served on the boards of directors at a number of privately-owned companies and subsidiaries of Lockton Cos., including as Chairman of Lockton Overseas Ltd., an investment management company, and as a director of Lockton, Inc., a risk management, insurance and employee benefits service provider, Lockton (MENA) Ltd., an insurance service provider, and Lockton Wattana (Thailand) pte, an insurance broker. Previously, Mr. Hammond also served on the boards of directors at JLT, a provider of insurance, reinsurance, employment benefits advice and brokerage services that was acquired by MMC, from 2005 to 2006, Marsh, Inc. (“Marsh”), a global professional services firm, from 2002 to 2003, and certain Marsh subsidiaries, from 2000 to 2003. Mr. Hammond currently serves as the Chairman of The London Insurance Market Charitable Trust and as a member of the University of East Anglia Student Business Enterprise Fund and Advisory Board. Mr. Hammond received his Bachelor of Arts in Economics and Social Studies from the University of East Anglia.

 

The Board has concluded that Mr. Hammond should continue to serve on the Board due to, among other things, his significant experience as CEO at large global insurance broking entities and his industry expertise. The Board believes that Mr. Hammond’s relevant management and board experience provides significant insight into global strategy and operations.

 

*Service as Operational Transformation Committee Chair to begin effective as of the conclusion of the 2023 AGM

 

 

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    9


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Proposal No. 1: Elect Directors (continued)

 

 

 

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Chief Executive Officer

 

Director qualification highlights include:

 

•  CEO/management experience

 

•  International business experience

 

•  Financial expertise

 

  

 

Carl Hess

 

Carl Hess, 61, has served as Chief Executive Officer of the Company since January 1, 2022. Previously, Mr. Hess served as President from August 16, 2021 and, before that, as Head of Investment, Risk and Reinsurance from October 27, 2016 to August 16, 2021. Prior to that, Mr. Hess served as the Co-Head of North America at Willis Towers Watson from January 4, 2016, following the merger of legacy Willis Group and legacy Towers Watson, until October 27, 2016, and as Managing Director, The Americas, of Towers Watson from February 1, 2014 until January 4, 2016. Before that, he served as the Managing Director of Towers Watson’s Investment business from January 1, 2010 until February 1, 2014. Before his service at Towers Watson, Mr. Hess worked in a variety of roles for over 20 years at Watson Wyatt, lastly as Global Practice Director of Watson Wyatt’s Investment business. Mr. Hess is a Fellow of the Society of Actuaries and the Conference of Consulting Actuaries and a Chartered Enterprise Risk Analyst. Mr. Hess has a Bachelor of Arts cum laude in logic and language from Yale University.

 

The Board has concluded that Mr. Hess should continue to serve on the Board due to, among other things, his appointment as CEO and significant experience with and considerable knowledge of Willis Towers Watson, which he gained through his combined years of service as an employee, manager and officer of Willis Towers Watson, legacy Towers Watson and legacy Watson Wyatt. This includes over 20 years of experience in various management roles. The Board believes that Mr. Hess’s substantive expertise in a wide range of the Company’s business, including investments, brokerage and employee benefits and actuarial consulting, as well as his education and affiliations as a Fellow of the Society of Actuaries and member of the Conference of Consulting Actuaries, provides significant insight into Willis Towers Watson’s business and management of a global business.

 

 

 

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Proposal No. 1: Elect Directors (continued)

 

 

 

LOGO

 

Independent Director; Corporate Governance and Nominating Committee Member; Human Capital and Compensation Committee Member

 

Director qualification highlights include:

 

•  Executive/management experience

 

•  Financial expertise

 

•  Industry experience

 

  

 

Jacqueline Hunt

 

Jacqueline Hunt, 55, has served on the Board since April 1, 2023.

 

From 2016 until 2021, Ms. Hunt served as a member of the Allianz SE management board with executive responsibility for the asset management and U.S. life insurance divisions. Prior to that, she served as executive director of Prudential plc and CEO of Prudential UK, Europe and Africa from 2013 to 2015. She served as group CFO of Standard Life from 2010 to 2013. Ms. Hunt has also held a number of senior management positions in companies including Aviva, Hibernian Group, Norwich Union Insurance, PricewaterhouseCoopers and RSA Insurance.

 

Ms. Hunt currently serves on the public company boards of Standard Chartered PLC, a multi-national bank with operations in consumer, corporate and institutional banking, and treasury services, and the Man Group PLC, an active investment management business. She also serves on the board of Rothesay Life PLC, the UK’s pensions insurance specialist. Ms. Hunt holds a Bachelor of Commerce and a Bachelor of Accounting degree from the University of the Witwatersrand and earned the Chartered Accountant designation.

 

The Board has concluded that Ms. Hunt should continue to serve on the Board due to, among other things, her industry experience, her significant management experience at various global companies, as well as her financial expertise. The Board believes that Ms. Hunt’s industry experience and management experience provide significant insight into global management and strategy as well as financial and risk management.

 

 

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    11


Table of Contents

LOGO

Proposal No. 1: Elect Directors (continued)

 

 

 

LOGO

 

Independent Director; Corporate Governance and Nominating Committee Member; Human Capital and Compensation Committee Member

 

Director qualification highlights include:

 

•  CEO/management experience

 

•  Financial expertise

 

•  International business experience

 

  

 

Paul Reilly

 

Mr. Reilly, 68, has served on the Board since October 1, 2022.

 

Mr. Reilly is currently the Chief Executive Officer and Chair of the board of Raymond James Financial, a multi-national independent investment bank and financial services company, having served as CEO since May 2010. Prior to that, he served on the firm’s management team as president and CEO-designate from May 2009 to May 2010. He has served on the firm’s board of directors since 2006. From July 2007 to April 2009, Mr. Reilly was Executive Chairman of Korn/Ferry International, a global provider of talent management solutions with more than 90 offices in 39 countries throughout North America, Latin America, Europe, the Middle East, Africa and Asia Pacific. Mr. Reilly began his tenure with Korn/Ferry International as Chairman and CEO in 2001. Prior to that, he was CEO at KPMG International, a global network of professional services firms and one of the Big Four accounting organization, where he was responsible for the overall strategy and implementation of the firm’s products, services and infrastructure on a global basis. Before being named CEO at KPMG, Mr. Reilly ran the firm’s financial services business and earlier had held senior management positions in its real estate consulting group.

 

Mr. Reilly serves as the Chair of the American Securities Association (ASA) and as a member of the Board at Large of the Securities Industry and Financial Markets Association (SIFMA). He is also active with the Bank Policy Institute. Mr. Reilly’s charitable causes include involvement with the National Leadership Roundtable on Church Management and Our Lady of Divine Providence House of Prayer in Clearwater, Florida. Formerly, he acted as a board member of United Way Suncoast and as the Chair of the American Heart Association Heart Walk and Heart Ball. He received his Bachelor of Science degree and MBA from the University of Notre Dame and remains active with the school, serving the Business Advisory Council, and being recognized as a recipient of the Distinguished Alumnus Award in 2004-2005. In addition to his degrees, he earned the Certified Public Accountant designation.

 

The Board has concluded that Mr. Reilly should continue to serve on the Board due to, among other things, his significant experience as CEO at both a financial services company and a professional services company as well as his international business experience and financial expertise. The Board believes that Mr. Reilly’s relevant executive management and public company board experience provides significant insight into global strategy and operations.

 

 

 

12    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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LOGO

Proposal No. 1: Elect Directors (continued)

 

 

 

LOGO

 

Independent Director; Human Capital and Compensation Committee Chair; Operational Transformation Committee Member

 

Director qualification highlights include:

 

•  Executive/management experience

 

•  Technology experience

 

•  Operational transformation experience

 

  

 

Michelle Swanback

 

Michelle Swanback, 54, has served on the Board since January 1, 2022.

 

Ms. Swanback is currently CEO of TTEC Engage, a business unit of TTEC. Previously, she served as President, Product and Platform, of The Western Union Company from 2020 to 2022. From 2014 to 2020, Ms. Swanback served as the Group Operating Officer at Accenture Digital. She previously served as the lead for Accenture Technology, North America, from 2012 to 2014. She also served as a managing director in the North American operating unit of the Accenture Communications, Media, and Technology operating group from 2011 to 2012. Ms. Swanback has a Bachelor of Science, Computer Information Systems and Finance from Colorado State University, and completed the IMD Executive Management program at Lausanne in Switzerland.

 

The Board has concluded that Ms. Swanback should continue to serve on the Board due to, among other things, her executive management experience as well as her technology and operational transformation experience. The Board believes that Ms. Swanback’s experience, including her leadership positions at global technology companies, provides significant insight into the Company’s global operations and information technology.

 

 

 

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LOGO

Proposal No. 1: Elect Directors (continued)

 

 

 

    

LOGO

 

Independent Director; Non-Executive Chair of the Board of Directors; Operational Transformation Committee Chair*; Audit and Risk Committee Member

 

Director qualification highlights include:

 

•  CEO/management experience

 

•  Relevant board and committee experience

 

•  Financial expertise

 

* Service as Operational Transformation Committee Chair to conclude effective as of the conclusion of the 2023 AGM

 

  

 

Paul Thomas

 

Paul Thomas, 66, has served on the Board since January 4, 2016, as Chair of the Operational Transformation Committee since January 2022 and non-Executive Chair of the Board since the conclusion of the 2022 AGM. Prior to that, starting in January 2010, Mr. Thomas served on the legacy Towers Watson board of directors, prior to the merger between Towers Watson and Willis Group Holdings in 2016, and as a member of the Audit Committee and the Risk Committee.

 

From November 2016 through March 2019, Mr. Thomas served as Senior Advisor of ProAmpac, a leading global flexible packaging company. Mr. Thomas retired on March 31, 2016 from his role as senior executive with the Rank Group NA, a position he had held since January 2011. He was previously the CEO of Reynolds Packaging Group from February 2008 through January 2011, when Alcoa sold the Reynolds Packaging Group business to the Rank Group. Mr. Thomas joined Alcoa in 1978 and, prior to the sale of its packaging businesses, most recently served as Executive Vice President for Alcoa and Group President for its Packaging and Consumer businesses. His prior roles included Executive Vice President responsible for the Alcoa Rolled and Engineered Products Group and Executive Vice President for People and Culture. Mr. Thomas holds a B.S. in Metallurgical Engineering and Material Sciences from Lehigh University and an Executive M.B.A. from the University of Tennessee.

 

The Board has concluded that Mr. Thomas should continue to serve on the Board due to, among other things, his significant experience as CEO or a senior executive at various large global companies, including his service as senior executive of the Rank Group NA, CEO of Reynolds Packaging Group and Executive Vice President of Alcoa. The Board believes that Mr. Thomas’s relevant management and Committee experience provides significant insight into financial and risk management as well as global strategy and operations.

 

 

14    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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LOGO

Proposal No. 1: Elect Directors (continued)

 

 

 

    

LOGO

 

Independent Director; Audit and Risk Committee Member; Corporate Governance and Nominating Committee Member

 

Director qualification highlights include:

 

•  CEO/management experience

 

•  Financial expertise

 

•  International business expertise

 

  

 

Fredric Tomczyk

 

Fredric Tomczyk, 67, has served on the Board since April 1, 2023.

 

Mr. Tomczyk previously served as president and CEO of TD Ameritrade from 2008 to 2016 and, prior to that, as Chief Operating Officer from 2007 to 2008 with responsibility for the implementation of the company’s growth strategy.

 

Prior to joining TD Ameritrade, Mr. Tomczyk served as the vice chair of corporate operations for TD Bank Group from 2002 through 2007. He also held a number of executive roles for Canada Trust, which later became TD Canada Trust. Prior to joining Canada Trust in 1998, he served as the president and CEO of London Life.

 

Mr. Tomczyk currently serves on the public company boards of CBOE Global Markets, Inc., a securities exchange holding company, and Sagen MI Canada, where he also serves as lead independent director and as a director of its operating subsidiary, Sagen Mortgage Insurance Company Canada. Mr. Tomczyk holds a B.S. degree in applied economics and business management from Cornell University and earned the Chartered Accountant designation.

 

The Board has concluded that Mr. Tomczyk should continue to serve on the Board due to, among other things, his significant experience as CEO at a financial services company as well as his financial expertise. The Board believes that Mr. Tomczyk’s management and directorship experience provides significant insight into global management, strategy and risk management.

 

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    15


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Corporate Governance

The Company believes good governance is critical to achieving long-term shareholder value. We are committed to governance policies and practices that serve the long-term interests of the Company and its shareholders.

Corporate Governance Highlights

 

    Separate CEO and independent Board Chair roles for the last several years.

 

    Formal CEO succession planning process.

 

    Share ownership guidelines for directors and executive officers.

 

    Directors and employees prohibited from hedging Company shares.

 

    Directors and executive officers prohibited from having margin accounts and pledging Company shares.

 

    Majority voting for directors in uncontested elections; directors that do not receive a majority vote are not elected to the Board.

 

    Ongoing approach to Board refreshment and Board succession to meet evolving Board composition and Company needs.

 

    Active Board participation in management succession and oversight of Company strategic planning.

 

    Formal Board and Board Committee oversight of ESG initiatives, risks and disclosures.

 

    Annual Board and Committee self- evaluations.

 

    Semi-annual shareholder engagement.

 

    No poison pill.

 

    Shareholders holding 10% of the Company’s share capital can convene a special meeting.

 

    Conditional director resignations required for the Governance Committee’s and the Board’s consideration in the event a director experiences materially changed circumstances.

 

    Annual elections of directors.

 

    Regular executive sessions of independent directors.

 

    Limit on the number of public boards on which directors may serve and assessment of a director’s continued service if he or she accepts membership on another public board.

 

  O    For each director, other than a director who serves an executive officer at WTW or any other public company, maximum of three other public company boards (in addition to WTW). All directors are in compliance.

 

  O    For each director who serves as a public company executive officer (including WTW’s CEO), maximum of one other public company board (in addition to WTW). All directors are in compliance.

 

    Majority of directors required to be independent. Other than the CEO, the current slate is wholly comprised of independent directors.

 

    Annual review of Board Committee composition.

 

    Proxy access proactively implemented.

 

    Onboarding and regular continuing director education.

 

    Board composition, reflecting diversity of gender, ethnicity and nationality, and varied backgrounds and skill sets, including as follows as of the conclusion of the 2023 AGM (assuming all Company-nominated directors are elected):

 

  O    40% of directors identify as female;

 

  O    10% of directors identify as LGBT+;

 

  O    10% of directors identify as Black;

 

  O    60% of directors have non-U.S. citizenship; and

 

  O    75% of Board Committee chairs are diverse.
 

 

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Corporate Governance (continued)

 

 

Board and Committee Member Independence

Based on the recommendation of the Governance Committee, the Board has determined that, with the exception of Mr. Hess, (i) each of the current directors and director nominees and (ii) each of the Board Committee members is independent under the relevant U.S. Securities and Exchange Commission (“SEC”) rules, NASDAQ listing standards and the Board’s Director Independence Standards. The Board’s Director Independence Standards are part of the Company’s Corporate Governance Guidelines, which were adopted by the Board and which comply with the requirements of NASDAQ listing standards.

As discussed above, each director has significant experience and affiliations with other organizations that bring relevant expertise to the oversight of the Company. In evaluating the independence of each director, the Governance Committee considered that, in the ordinary course of business, the Company provides services (such as insurance broking or consulting services) to, receives services from, or provides charitable donations to, certain organizations affiliated with the directors by virtue of directorship, employment status or share ownership. In addition, in the ordinary course of business and on an arm’s-length basis, certain directors receive broking services from the Company on a personal basis. The Governance Committee determined that, in all of the above cases, the transactions do not impair the relevant director’s independence under the applicable SEC rules, NASDAQ listing standards or the Board’s Director Independence Standards.

Board Meetings and Attendance

The Board met formally six times in 2022. Additionally, the Board and its Committees met informally with management on numerous occasions during the course of the year to discuss, among other things, strategic, operational, management, compensation and governance issues. The independent directors held separate executive sessions without management either before or after each of the Board’s regularly scheduled meetings in 2022. The Non-Executive Chair of the Board chaired each executive session. Neither the CEO nor any member of management at any level attends the executive sessions of the independent directors unless invited to discuss a particular matter.

All directors are expected to make every effort to attend meetings of the Board and the Board Committees on which they serve as well as each AGM. All directors who were on the Board in 2022 attended at least 75% of the aggregate number of meetings held by the Board and any Board Committee on which they served in 2022. Further, all directors who were on the Board at that time participated in the 2022 AGM.

Board Leadership Structure

As noted above, the members and chairs of each of the Board Committees are independent based on SEC, NASDAQ and governance standards. As a result, independent directors directly oversee such critical matters as the compensation policy for executive officers, nomination and corporate governance practices, and the integrity of financial statements and internal controls over financial reporting.

The Board has determined that the Company and its shareholders are currently best served by having the roles of Board Chair and CEO undertaken by different individuals, a structure that has been in place for over a decade. In the event they are not, the Corporate Governance Guidelines provide for the appointment of a Presiding Independent Director.

Mr. Thomas will serve as the Non-Executive Board Chair for a term to be renewed each year by the Board. Pursuant to the Company’s Corporate Governance Guidelines, the Non-Executive Chair:

 

   

convenes and presides at executive sessions of the independent and non-management directors;

 

   

serves as principal liaison on Board-related issues between the independent and non-management directors and the CEO and provides the CEO with feedback from executive sessions;

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    17


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Corporate Governance (continued)

 

 

   

prior to Board meetings, discusses with the CEO the information to be provided to directors and reviews and approves such information;

 

   

approves Board meeting agenda items and, with the CEO, proposes for Board approval the Board’s calendar, including the number and frequency of Board meetings, to ensure there is sufficient time for discussion of all agenda items;

 

   

recommends to the Board the retention of outside advisors and consultants who report directly to the Board on Board-related issues;

 

   

consults with the Governance Committee on the appointment of chairs and members for Board Committees;

 

   

is available for consultation and communication with shareholders in appropriate circumstances, as instructed by the Board; and

 

   

performs such other functions and responsibilities as requested by the Board from time to time.

Our Board Chair has actively participated in our multi-year Board succession and refreshment process.

Willis Towers Watson Board Committees

Critical matters such as the compensation policy for executive officers, nomination and corporate governance practices, and the integrity of financial statements and internal controls over financial reporting, and enterprise-wide risk management are overseen by the Board and its Committees, which are comprised solely of independent directors.

The Board Committees, members and a description of each Committee’s function are set forth below in further detail. Each of our Board Committees has its own respective charter, which can be found, along with our Corporate Governance Guidelines in the “Investor Relations — Corporate Governance” section of our website at www.wtwco.com. Copies are also available free of charge on request from the Company Secretary.

 

18    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Corporate Governance (continued)

 

 

Board Committee Slates

As of April 1, 2023, the Board Committee composition is as follows:

 

    

 

Audit and

Risk

 

 

 

Human Capital and  

Compensation 

 

 

 

Corporate
Governance and
Nominating

 

 

 

Operational
Transformation

 

         
Dame Inga Beale   X           X
         
Fumbi Chima   X       X    
         
Stephen Chipman (1)     X           X
         
Michael Hammond       X       X
         
Jacqueline Hunt (1)       X   X    
         
Carl Hess                
         
Brendan O’Neill (2)     X*       X    
         
Linda Rabbitt (2)       X     X*    
         
Michelle Swanback         X*       X
         
Paul Reilly       X   X    
         
Paul Thomas   X             X*
         
Fredric Tomczyk (1)   X       X    

 

*

Designates Committee Chair

 

(1)

Messrs. Stephen Chipman and Fredric Tomczyk and Ms. Jacqueline Hunt joined the Board and their respective Board Committees as of April 1, 2023.

 

(2)

Dr. O’Neill and Ms. Rabbitt are retiring from the Board at the 2023 AGM.

As of the conclusion of the 2023 AGM, assuming all Company-nominated directors are elected, the Board Committee composition will be as follows:

 

    

 

Audit and

Risk

 

 

 

Human Capital and  

Compensation 

 

 

 

Corporate
Governance and
Nominating

 

 

 

Operational
Transformation

 

         
Dame Inga Beale     X*           X
         
Fumbi Chima   X         X*    
         
Stephen Chipman   X           X
         
Michael Hammond       X         X*
         
Jacqueline Hunt       X   X    
         
Carl Hess                
         
Michelle Swanback         X*       X
         
Paul Reilly       X   X    
         
Paul Thomas   X           X
         
Fredric Tomczyk   X       X    

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    19


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Corporate Governance (continued)

 

 

General Description of Board Committee Responsibilities

The Audit and Risk Committee generally assists the Board with overseeing the following:

 

   

the integrity of the Company’s financial statements;

 

   

the selection and oversight of the independent auditors, including their compensation and retention;

 

   

the Company’s compliance with financial, legal and regulatory requirements;

 

   

the independent auditors’ qualifications and independence;

 

   

the performance of the independent auditors and the Company’s internal audit function;

 

   

the Company’s establishment and maintenance of proper internal accounting controls and procedures;

 

   

the preparation of an audit committee report as required by the SEC for inclusion in the Company’s annual proxy statement and as required by NASDAQ;

 

   

the treatment of concerns regarding accounting, auditing, securities law and other matters reported by employees under the Company’s whistleblower policy;

 

   

the review of the Company’s corporate and tax arrangements and structures in connection with the Directors’ Compliance Statement contained in the Irish Statutory Accounts;

 

   

the Company’s identification and management of material enterprise risks;

 

   

the overall enterprise risk management framework and practices used by the Company to identify, assess and manage key risks facing the Company and significant emerging risks;

 

   

the development of plans for risk mitigation for the most significant risks to the Company and monitoring management’s implementation of such plans, and the effectiveness generally of enterprise risk mitigation strategies and activities; and

 

   

management’s approach to risk identification, risk tolerance, risk assessment and risk management for strategic and financial risks facing the Company, as well as operational risks arising out of responsibilities identified in the Committee’s charter, including without limitation risks related to compliance and internal control matters (it being acknowledged that other Board committees have responsibility with respect to the oversight of specified compensation and human capital risks, operational and operational transformation risks, and governance risks, as set forth in their charters).

The Audit and Risk Committee’s focus on risk includes, strategic risk, including risks relating to strategic planning and execution, major financial risk exposures and the steps management has taken to monitor and control such risks, including risks relating to internal controls, disclosure controls and procedures, tax and pension matters, and mergers and acquisitions, among other items. In that regard, pursuant to its charter, the Audit and Risk Committee meets annually with the HCC Committee Chair concerning the HCC Committee’s risk assessment of the Company’s compensation programs. The Audit and Risk Committee is also responsible for reviewing new material transactions, products or services requiring Board approval and, in that connection, making recommendations to the Board regarding the adequacy of the Company’s resources to performance its risk management responsibilities.

The Audit and Risk Committee provides an avenue for communication among internal audit, the independent auditors, management and the Board. The members of management that join the Committee meetings include, among others, the Chief Financial Officer, the Controller, the General Counsel as well as the Heads of Internal Audit and Compliance. In addition, the Audit and Risk Committee discusses with management and, if appropriate, the independent auditors, matters such as the guidelines and policies governing the process by which senior management and the relevant departments of the Company assess and manage the Company’s exposure to risk relating to audit, financial disclosure, tax matters, pension matters and foreign exchange hedging. With respect to compliance, the Audit and Risk Committee discusses with the Chief Compliance Officer the compliance and regulatory risks of the Company, and receives a report outlining the main activities of the compliance function, material regulatory interactions review, progress against the annual compliance plan and the adequacy of

 

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Corporate Governance (continued)

 

 

resources. The Committee also discusses with the General Counsel any significant legal matters that may have a material effect on the Company. There is also an overlap of members between the Audit & Risk Committee and Operational Transformation Committee to ensure proper oversight of all Company risks.

Both Dr. O’Neill and Dame Inga Beale are independent audit committee financial experts, as defined by Regulation S-K, and all Audit and Risk Committee members are financially sophisticated under NASDAQ listing standards in light of their financial experience.

In 2022, the Audit and Risk Committee met formally six times. In addition to holding formal meetings, the Audit and Risk Committee members met informally during the course of the year to discuss and review financial matters related to the Company and its SEC filings, including earnings releases. The Audit and Risk Committee also frequently meets in executive sessions, including separate meetings with management, the internal auditors and external auditors.

The HCC Committee generally assists the Board with the following:

 

   

establishing, in consultation with senior management, the Company’s general compensation philosophy and overseeing the development and implementation of compensation programs in accordance with the philosophy;

 

   

reviewing and approving annual corporate goals and objectives relevant to the compensation of the CEO, evaluating the performance of the CEO in light of those goals and objectives, and (either as a Committee or together with the other independent directors) determining and approving the CEO’s compensation based on this evaluation, which compensation shall be ratified by the independent directors of the Board;

 

   

with respect to the executive officers other than the CEO, after consideration of the CEO’s recommendations, reviewing and approving annual corporate goals and objectives relevant to their compensation, evaluating their performance in light of those goals and objectives and determining and approving their compensation;

 

   

reviewing and approving compensation policies applicable to the executive officers;

 

   

evaluating executive compensation competitive practices and trends;

 

   

reviewing and approving incentive compensation plans for the executive officers, and equity-based plans, subject to any necessary shareholder approval;

 

   

in consultation with senior management, overseeing regulatory compliance with respect to compensation matters;

 

   

reviewing and discussing with senior management the Compensation Discussion and Analysis and approving its inclusion in the Company’s Proxy Statement and Annual Report on Form 10-K;

 

   

reviewing the results of the “say-on-pay” and “say-on-frequency” proposals included in this Proxy Statement and the appropriate response;

 

   

providing input and advice on the implementation of the Company’s human capital and talent strategy, including recruiting and development strategies, inclusion and diversity initiatives and the development of senior leaders.

 

   

making recommendations to the Board on the compensation for non-employee directors, Board Committee Chairs and Board Committee members;

 

   

making recommendations to the Board on director and executive officer share ownership guidelines and monitor compliance therewith;

 

   

annually evaluating the independence of the Committee’s compensation consultants, legal counsel and/or other advisors, taking into consideration the factors enumerated in NASDAQ listing standards;

 

   

reviewing the nature of services provided by the Committee’s compensation consultant, any remuneration provided to such consultant and evaluating, in accordance with SEC rules, whether any conflict of interest exists with respect to such consultant;

 

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Corporate Governance (continued)

 

 

   

reviewing an assessment of the Company’s compensation programs to determine whether they create risks that would be reasonably likely to have a material adverse effect on the Company.

In 2022, the HCC Committee met formally four times. In addition to holding formal meetings, the Committee members met informally during the course of the year to discuss compensation-related matters and acted from time to time by unanimous written consent. After regularly scheduled meetings, the Committee also met in executive session, which included meetings with the compensation consultant.

In 2022, the Compensation Committee recommended the Board change its name to the “Human Capital and Compensation Committee” to more adequately reflect its scope of responsibilities beyond the assessment of compensation to that including human capital and talent matters.

The Governance Committee generally assists the Board with the following:

 

   

recommending to the Board, in light of the Board’s qualifications, the director nominees to stand for election by shareholders and in the event of any director vacancy;

 

   

developing and recommending director independence standards to the Board, periodically reviewing those standards and evaluating directors’ independence;

 

   

developing and recommending to the Board the director selection process for identifying, considering and recommending candidates to the Board and director qualification standards for use in selecting new nominees and periodically reviewing the process and standards;

 

   

assisting the Board in its evaluation of its non-employee directors’ time commitments, including with respect to other board leadership positions;

 

   

reviewing the appropriateness of continued service on the Board of members whose circumstances have changed, including if members contemplate accepting a directorship at another company or an appointment to an audit committee of another company;

 

   

making recommendations to the Board on matters relating to director tenure, which may include the retirement of Board members, term limits or a mandatory retirement age;

 

   

establishing, overseeing and recommending the purpose, structure and operations of the various Board Committees, and the qualifications and criteria for membership on each Board Committee;

 

   

recommending to the Board, from time to time, changes the Committee believes is desirable to the size of the Board or any Committee thereof;

 

   

recommending to the Board a nominee for Chair (or, if applicable, recommending to the independent and non-management directors a nominee for Presiding Independent Director) and recommending to the Board the nominees and the Chair for each Board Committee;

 

   

reviewing periodically and recommending changes to the Board, from time to time, to the Company’s Corporate Governance Guidelines;

 

   

reviewing the orientation process for all new directors and a continuing education program for all directors;

 

   

developing a policy with regards to the Committee’s consideration of any director candidates recommended by the Company’s shareholders and consider director candidates recommended by the Company’s shareholders in accordance with such policy;

 

   

administering and overseeing, on behalf of the Board, the evaluation process for the overall effectiveness of the Board (including the effectiveness of the Board Committees and the Board’s performance of its governance responsibilities);

 

   

reviewing succession plans prepared by management for all senior management;

 

   

overseeing the Company’s ESG initiatives (except as delegated to other Board Committees), with the relevant Board Committees managing their specific ESG responsibilities as set forth in their respective charters, and reporting to the Board, as appropriate;

 

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Corporate Governance (continued)

 

 

   

reviewing the Company’s ESG disclosure in the Proxy Statement;

 

   

approving any charitable contributions over a threshold delegated by the Board;

 

   

reviewing any Company shareholder engagement plans, including referring to another Board Committee for review, if appropriate, or otherwise making recommendations to the Board with respect to shareholder proposals properly submitted for inclusion in the Proxy Statement or for consideration at an AGM; and

 

   

reviewing government relations activities and overseeing any policies regarding political activity.

The Governance Committee believes in fostering strong governance practices and, from time to time, reviews governance principles set out by investors or other outside groups.

In 2022, the Governance Committee met formally four times. After each regularly scheduled meeting, the Governance Committee also met in executive session. In addition to holding formal meetings, the Committee members also met informally on numerous occasions during the course of the year to discuss governance-related matters, including director succession.

The Operational Transformation Committee generally assists the Board with the following:

 

   

helping to oversee the implementation of the Transformation Program, which aims to achieve significant run rate cost savings by the end of 2024;

 

   

overseeing risk management in relation to the Transformation Program and arising out of the Company’s operational processes and functions that support the Company’s business;

 

   

discussing and reviewing with management efforts to develop, implement and monitor the Transformation Program and drive operational efficiencies;

 

   

receiving reports and presentations from management and outside advisors regarding operational risk areas covered by the Committee’s charter; and

 

   

conferring with the Audit and Risk Committee Chair with respect to risk assessments relating to the Transformation Program.

The Operational Transformation Committee was formed effective as of January 1, 2022, and has a term ending on December 31, 2024, concurrent with the conclusion of the Company’s Transformation Program. The Operational Transformation Committee’s risk oversight includes, among other items, risks related to technology, cybersecurity and information security, processes that support quality control within the businesses, market-derived income governance, business continuity activities, market security processes, supplier management, material new products and services that create significant operational risks, and climate-related operational risks, if identified as having a material impact on the business strategy or operations.

In 2022, the Operational Transformation Committee met formally four times. After each regularly scheduled meeting, the Operational Transformation Committee also met in executive session. In addition to holding formal meetings, the Committee members also met informally on a regular basis during the course of the year to discuss matters related to the Company’s Transformation Program. Finally, Ms. Chima, who is not a member of the Operational Transformation Committee but has experience in information technology and oversight of information security, typically attends the cybersecurity discussions held at the Operational Transformation Committee.

Director Nomination and Selection Process

The Governance Committee identifies potential director nominees by preparing a candidate profile based upon the current Board’s strengths and needs, including based on the Company’s strategy and goals for the future, and through a variety of sources, including by engaging search firms, considering input from stakeholders or utilizing the professional networks of the Board and senior management. Nominees must meet minimum qualification standards with respect to a variety of criteria including integrity, reputation, judgment, knowledge, experience, maturity, skills and personality, commitment and independence. The Governance Committee may also take into

 

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consideration additional factors that it may deem appropriate, which may include, among other factors, experience with business and other organizations, the interplay of the candidate’s experience with the experience of other Board members and the extent to which the candidate would be a desirable addition to the Board and any committee thereof.

Further, the Board believes it is important to maintain diversity among its members and is committed to the principles of diversity and inclusion, broadly interpreted to include viewpoints, background, experience, industry knowledge and geography, as well as more traditional characteristics of diversity, such as age, race, ethnicity, gender and sexual orientation, as self-identified by the directors. In recommending candidates for nomination or renomination to the Board, the Governance Committee will consider, in connection with director qualification criteria, the composition of the Board as a whole. During its multi-year Board succession and refreshment process, the Governance Committee considered a wide slate of potential candidates, including women as well as racially and ethnically diverse candidates.

With feedback from the Board members, members of the Governance Committee initiate contact with preferred candidates and, following feedback from interviews conducted by Governance Committee and Board members, recommend candidates to join the Board. The Governance Committee has the authority to retain a search firm to assist with this process. The Governance Committee considers candidates nominated by shareholders and ensures that such nominees are given appropriate consideration in the same manner as other candidates. Recommendations may be submitted to any member of the Governance Committee pursuant to the procedures set forth below under “Communications with Shareholders and Other Constituencies” by writing to the Company Secretary at corporatesecretary@wtwco.com.

The Board’s Role in Risk Oversight

The Company’s management is responsible for the day-to-day management of risks and the Board, including through its Committees, is responsible for understanding and overseeing the various risks facing the Company. Effective risk oversight is an important priority of the Board.

The Board implements its risk oversight function both as a whole through an overall review of risk is in consideration of the Company’s long-term strategies, human capital, and in the transactions and other matters presented to the Board, including capital expenditures, acquisitions and divestitures, and financial matters, and through delegation to its Committees, which meet regularly and report back to the Board. Further, members of the Board with particular expertise in important areas of risk, including financial, insurance and other areas of strategic importance, provide important insight to the Board and, as appropriate, its Committees, in considering these risks.

To ensure that the Board executes on its priorities with an appropriate focus on risk generally, effective January 1, 2022, the Board formed a separate Operational Transformation Committee in addition to combining its Audit and Risk Committees. The Board has generally delegated, through respective Board Committee Charters, (i) to the Audit and Risk Committee, the primary responsibility of assisting the Board in its oversight of the enterprise risk management framework, policies and practices used by the Company to identify, assess and manage key risks facing the Company, including financial and strategic risks as well as risks relating to compliance and internal control matters, tax matters and pension matters, among other matters; and (ii) to the Operational Transformation Committee, the oversight of risks arising out of the Company’s operations that support the Company’s businesses, including risks relating to the Transformation Program, risks related to technology, cybersecurity and information security, processes that support quality control within the businesses, market-derived income governance, business continuity activities, market security processes, supplier management, material new products and services that create significant operational risks, and climate-related operational risks, if identified as having a material impact on the business strategy or operations, among other matters. The Board has also delegated to its other Committees the oversight of risks within their areas of responsibility and expertise. For information on the Board Committees, their responsibilities and areas of risk oversight, see the section above entitled “ — General Description of Board Committee Responsibilities” and “ — ESG Oversight and Activities.”

 

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The Company believes that its Board leadership and Committee structure supports the risk oversight function of the Board. Moreover, the Board’s role in risk oversight of the Company is consistent with the Company’s leadership structure, with the CEO and other members of senior management having responsibility for assessing and managing the Company’s risk exposure, and the Board and its Committees providing oversight in connection with those efforts. Management regularly communicates with the Board, its Committees and individual directors about significant risks identified and how they are being managed. The Board also oversees management’s crisis preparedness planning.

To learn more about risks facing the Company, review the factors included in Part I, “Item 1A. Risk Factors” in the Company’s Annual Report on Form 10-K for the year ending December 31, 2022 as updated by subsequent filings by the Company with the SEC. The risks described in such filings are not the only risks facing the Company. Additional risks and uncertainties not currently known or that may currently be deemed to be immaterial also may materially adversely affect the Company’s business, financial condition or results of operations in future periods.

ESG Oversight and Activities

In 2019, the Company formed a cross-functional management committee (the ESG Taskforce) to coordinate and facilitate communication of the Company’s ESG initiatives applicable to its own operations . Information on our ESG commitments and the various ESG-related awards we have received is available on our website at https://www.wtwco.com/en-US/About-Us/ environmental-social-and-governance; this information is not part of or incorporated by reference into this Proxy Statement.

With respect to Board oversight of ESG matters in general, the Board takes an approach that the most appropriate Committee should maintain oversight over a particular issue rather than concentrating all ESG initiatives into any one Committee. The Committees report to the Board as appropriate. For example:

 

   

The Governance Committee has general oversight of ESG initiatives (with the relevant Board Committees managing their specific ESG responsibilities as set forth in their respective charters), reviews ESG disclosure in the proxy statement and discusses with management, on at least an annual basis, its corporate social responsibility initiatives, which include the Company’s environmental sustainability program and charitable contributions.

 

   

The Audit and Risk Committee has the primary responsibility of assisting the Board in its oversight of the framework, policies and practices used by management to identify, assess and manage key strategic and operational risks (other than with respect to operational transformation and risks overseen by the Operational Transformation Committee or other Committees) facing the Company. The Audit and Risk Committee reviews ESG reporting and financial disclosure included in documents filed with the SEC or required under Irish law.

 

   

The Operational Transformation Committee oversees risks arising out of the Company’s operational processes and functions that support the Company’s businesses; as such, it reviews business continuity risks, including climate-related operational risks, if identified as having a material impact on the business strategy or operations.

 

   

The HCC Committee reviews talent and culture, including inclusion and diversity, as well as social initiatives such as gender pay gap reporting.

ESG Commitments

Our clients, colleagues and other stakeholders expect us to conduct our business with integrity and in an environmentally and socially responsible manner. We take these expectations seriously and, consistent with what we believe enhances long-term value, have embraced principles that are aligned with our business priorities, are consistent with our commitment to ethical and sustainable practices and demonstrate our respect for those communities in which we operate across the globe.

 

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To reinforce our commitments, we have in place our ESG Taskforce to provide central governance over our ESG efforts across the organization and to ensure our commitments are aligned with the Company’s strategic priorities. The ESG Taskforce is sponsored by our General Counsel, Chief Financial Officer and Chief Administrative Officer, and comprises representatives from across the business segments and corporate functions.

To learn more about our ESG principles, commitments and related statements, including our Inclusion & Diversity report (which includes EEO-1 data), TCFD Statement and SASB disclosures, visit: https://www.wtwco.com/en-US/ About-Us/environmental-social-and-governance. The information on, or accessible through, our website is not part of or incorporated by reference into this Proxy Statement.

Non-Employee Director Compensation

Willis Towers Watson’s non-employee director compensation takes into account, among other things, the Company’s size and complexity as well as the compensation paid by its peer companies and other similarly situated Irish-domiciled, U.S.-listed companies.

In May 2022, the Board adopted a revised Compensation Policy and Share Ownership Guidelines for Non-Employee Directors (the “NED Compensation Policy”), which, among other things, eliminated additional cash fees for Board Committee membership and provided for a currency election with respect to cash fees and expense reimbursements. Prior to the adoption of the revised NED Compensation Policy, Audit and Risk Committee members and Operational Transformation Committee members each received an additional $15,000 cash fee, Compensation Committee members received an additional $12,500 cash fee and Governance Committee members received an additional $10,000 cash fee.

Outlined below are the fees paid to the non-employee directors for each term of service (which runs from the date of the AGM to the date of the next meeting the subsequent year) under the NED Compensation Policy currently in effect.

 

   

All Non-Employee Directors

  

•  $125,000 cash fee, payable 100% in equity at the non-employee director’s election; and

 

•  time-based restricted share units equal to $200,000 that vest in full on the earlier of (x) the one-year anniversary of the grant date and (y) the next subsequent AGM following the grant date.

   

Non-Executive Chair of the Board

  

•  $200,000, payable 50% in equity and 50% in cash, or 100% in equity at the Non-Executive Chair’s election.

 

•  If the Chair of the Board also serves as a Chair of a Committee, he or she is not permitted to receive Committee Chair fees.

   

Audit and Risk Committee Chair

  

•  $25,000 cash fee

   

Corporate Governance and Nominating Committee Chair

  

•  $12,500 cash fee

   

Human Capital and Compensation Committee Chair

  

•  $15,000 cash fee

   

Operational Transformation Committee Chair

  

•  $25,000 cash fee

 

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The following table sets forth cash and other compensation paid or accrued to the non-employee directors of Willis Towers Watson during 2022. The below compensation includes the Board Committee membership cash fees paid to the non-employee directors through the 2022 AGM held in June 2022; as stated above, after that date, pursuant to the revised NED Compensation Policy, the non-employee directors did not receive additional cash fees for Board Committee membership and the Board Chair did not receive Committee Chair fees. The table does not reflect compensation paid to the new directors who joined the Board in 2023.

 

         

Willis Towers Watson

Non-Employee Director

   Fees Earned
or Paid in Cash
($)
     Share
Awards
($) (1)
     All Other
Compensation
($) (2)
     Total ($)  
         
Dame Inga Beale (3)      138,104        200,000        —                  338,104  
         
Fumbi Chima (4)      28,022        325,000        —                  353,022  
         
Michael Hammond (5)      137,012        200,000        —                  337,012  
         
Brendan O’Neill (6)      154,368        200,000        —                  354,368  
         
Linda Rabbitt (7)      16,868        325,000        —                  341,868  
         
Paul Reilly      31,250        150,000        —                  181,250  
         
Michelle Swanback (8)      145,460        200,000        —                  345,460  
         
Paul Thomas (9)      198,791        300,000        —                  498,791  

 

(1)

On June 8, 2022, each of the non-employee directors received 968 time-based restricted share units (“RSUs”), except for (i) Mses. Chima and Rabbitt who each received 1,574 RSUs in connection with their base director fee equity election; (ii) Mr. Reilly who received a pro-rated equity award of 746 RSUs in connection with his October 1, 2022 commencement date; and (iii) Mr. Thomas who received 1,453 RSUs in connection with his Non-Executive Chair fee. The RSUs vest in full on the earlier of the one-year anniversary of the grant date and the Company’s 2023 AGM. The share award value shown is the full fair value as of the date of grant.

 

(2)

The Company reimburses directors for reasonable travel and related expenses incurred in connection with their participation in Board or Board Committee meetings. The Company also hired tax consultants, whose fees are expected to be approximately 15,000 in the aggregate, in Dublin, Ireland and the U.S. to prepare the directors’ Irish and U.S. 2022 tax documentation.

 

(3)

The above fees reflect Dame Inga Beale’s role as a member of both the Audit and Risk Committee and the Operational Transformation Committee.

 

(4)

The above fees reflect Ms. Chima’s role as a member of both the Audit and Risk Committee and the Governance Committee.

 

(5)

The above fees reflect Mr. Hammond’s role as a member of both the HCC Committee and the Operational Transformation Committee.

 

(6)

The above fees reflect Dr. O’Neill’s role as Chair of the Audit and Risk Committee and a member of the Governance Committee. In 2022, Dr. O’Neill also served as a board member of Willis Limited, the Company’s principal insurance brokerage subsidiary outside of the U.S., pursuant to which he received an annual cash fee of £50,000.

 

(7)

The above fees reflect Ms. Rabbitt’s role as Chair of the Governance Committee and a member of the HCC Committee.

 

(8)

The above fees reflect Ms. Swanback’s role as Chair of HCC Committee and a member of the Operational Transformation Committee.

 

(9)

The above fees reflect Mr. Thomas’s role as Chair of the Operational Transformation Committee and a member of the Audit and Risk Committee.

 

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Share Ownership Guidelines

Under our share ownership guidelines, which is reviewed with the HCC Committee, non-employee directors are required to accumulate Willis Towers Watson shares equal to five times the directors’ annual cash retainer of $125,000 (i.e., $625,000) within eight years of (i) their appointment to the board of their respective legacy company (for legacy Willis Group or legacy Towers Watson directors who serve on the Board) or (ii) their appointment to the Board. The threshold dollar amount is intended to ensure alignment with the Company’s long-term strategy and the time period is intended to attract and retain qualified new board members and candidates. Ordinary shares, deferred shares, share equivalents, RSUs and restricted shares count toward satisfying the guidelines, but options to purchase shares do not. Each director is prohibited from transferring these shares until six months after he or she leaves Board service (other than to satisfy tax obligations on the vesting/distribution of existing equity awards), but is permitted to transfer any shares in excess of this amount. If, as a result of share price decline subsequent to a non-employee director meeting the ownership requirement, the non-employee director no longer satisfies the ownership requirement, he or she is not required to buy additional shares to meet the ownership requirement. In the event a non-employee director has not met the share ownership requirement, he or she is prohibited from transferring any Willis Towers Watson shares (other than to satisfy tax obligations on the vesting/distribution of existing equity awards). In the case of financial hardship, the ownership guidelines may be waived in the discretion of the HCC Committee until the hardship no longer applies or such other appropriate time as the Committee determines. All current non-employee directors have satisfied their share ownership requirements.

The following table sets forth the non-employee directors’ equity ownership as of December 31, 2022. It does not reflect the equity granted to the new directors who joined the Board in 2023.

 

     
Non-Employee Director      Shares        RSUs  
     
Dame Inga Beale        147          968  
     
Fumbi Chima        58          1,574  
     
Michael Hammond        147          968  
     
Brendan O’Neill        6,520          968  
     
Linda Rabbitt        13,973          1,574  
     
Paul Reilly        48  (1)         746  
     
Michelle Swanback        147          968  
     
Paul Thomas        10,953          1,453  

 

(1)

Mr. Reilly’s 48 shares are held via revocable trust.

For more information regarding the number of shares beneficially owned by each director as of March 20, 2023, see the section entitled “Additional Information — Security Ownership of Certain Beneficial Owners and Management — Directors, Director Nominees, Named Executive Officers and Other Executive Officers.”

Review and Approval of Related Person Transactions

The Company has adopted written policies and procedures governing the review and approval of transactions between the Company and any of its directors or executive officers, director nominees, any security holder who is known to the Company to own of record or beneficially more than 5% of any class of the Company’s voting securities or their immediate family members (each, a “Related Person”) to determine whether such persons have a direct or indirect material interest. The Company’s directors, director nominees and executive officers complete an annual director and officer questionnaire, which requires the disclosure of Related Person transactions. In addition, directors, director nominees and executive officers are obligated to advise the Audit and Risk Committee of any Related Person transaction of which they are aware, or become aware, and, in the event that any such transactions involve difficult or complex issues, the directors and executive officers are obligated to advise the

 

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General Counsel. Further, transactions that are determined to be directly or indirectly material to a Related Person are disclosed in the Company’s Proxy Statement or Annual Report on Form 10-K in accordance with SEC rules. The Audit and Risk Committee reviews and approves or ratifies any Related Person transaction that is required to be disclosed. In the course of its review and approval or ratification of a disclosable related person transaction, the Audit and Risk Committee considers, among other factors it deems appropriate:

 

   

the position within or relationship of the Related Person with the Company;

 

   

the materiality of the transaction to the Related Person and the Company, including the dollar value of the transaction, without regard to profit or loss;

 

   

the business purpose for and reasonableness of the transaction (including the anticipated profit or loss from the transaction), taken in the context of the alternatives available to the Company for attaining the purposes of the transaction;

 

   

whether the transaction is comparable to a transaction that could be available on an arms-length basis or is on terms that the Company offers generally to persons who are not Related Persons;

 

   

whether the transaction is in the ordinary course of the Company’s business and was proposed and considered in the ordinary course of business; and

 

   

the effect of the transaction on the Company’s business and operations, including on the Company’s internal control over financial reporting and system of disclosure controls or procedures, and any additional conditions or controls (including reporting and review requirements) that should be applied to such transaction.

Any member of the Audit and Risk Committee who is a Related Person with respect to a transaction under review may not participate in the deliberations or vote regarding the approval or ratification of the transaction, provided, however, that such director may be counted in determining the presence of a quorum at a meeting at which the Audit and Risk Committee considers the transaction.

2022 Related Person Transactions under Item 404 of Regulation S-K

BlackRock, Inc. (“BlackRock”) filed a Schedule 13G/A with the SEC reporting that, as of December 31, 2022, BlackRock and certain of its subsidiaries were beneficial owners of more than 5% of our outstanding shares. During 2022, BlackRock Advisors (UK) provided services to Willis Group Services Limited with respect to Willis Pension Trustees Limited and the UK pensions scheme trust. BlackRock received approximately $180,000 for these services and software solutions, which were provided in the ordinary course of business on an arm’s-length basis.

Mr. Gene Wickes’ son, Mr. Colin Wickes, is employed by the Company as a benefits advisory and compliance consultant. Effective April 1, 2022, Mr. Colin Wickes’ base salary was increased to $104,900 and his target STI opportunity, subject to individual and company performance, was increased to 10% of base salary; both are aligned with the compensation structure in place for other broad-based employees in similar roles. In 2022, Mr. Colin Wickes received approximately $8,700 in pension and other benefits available to other broad-based employees in similar roles. Mr. Gene Wickes was not involved in any employment or compensation decision by the Company with respect to Mr. Colin Wickes. Mr. Gene Wickes oversees the Benefits Delivery & Administration business of the Company, and his son does not report to him directly or indirectly. No other transactions are required to be disclosed under Item 404 of Regulation S-K.

Code of Conduct

We have adopted a Code of Conduct applicable to all our directors, officers and employees, including our CEO, the CFO, the Principal Accounting Officer and all those involved in the Company’s accounting functions. Our Code of Conduct can be found in the “Investor Relations — Corporate Governance” section of our website at www.wtwco.com. It is also available free of charge on request from the Company Secretary at corporatesecretary@wtwco.com. We intend to post on our website any amendments to, or waivers of, a provision of our Code of Conduct in accordance with Item 406 of Regulation S-K.

 

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Communications with Shareholders and Other Constituencies

The CEO is responsible for establishing effective communications with the Company’s stakeholder groups, including shareholders, the press, analysts, clients, suppliers, governments and representatives of the communities in which it operates. It is the policy of the Company for the CEO to appoint individuals to communicate and interact fully with these stakeholders. The Chair or another spokesperson chosen by the Board will speak for the Board when the Board determines it is appropriate for the Board to have a distinct and separate spokesperson. Often the Board will look to senior management to speak for the Company; however, the Board is also committed to engaging with shareholders to promote open and sustained dialogue in a manner consistent with the Company’s communications policies and procedures.

Non-employee directors are not precluded from communicating directly with shareholders or other constituencies about Company matters, although directors are required under the Corporate Governance Guidelines to coordinate with the Chair and senior management before doing so. An interested person may communicate with independent directors or the non-management directors as a group by writing to the Company Secretary at corporatesecretary@wtwco.com. The Company Secretary will forward the communication to the director(s) to whom it is addressed.

All communications should include the following information:

 

   

if the person submitting the communication is a security holder, a statement of the type and amount of the securities of the Company that the person holds;

 

   

if the person submitting the communication is not a security holder and is submitting the communication as an interested party, the nature of the person’s interest; and

 

   

the address, telephone number and e-mail address, if any, of the person submitting the communication.

Please note that communications may be shared with Company management.

Please see the section “Additional Information — Shareholder and Other Proposals for the 2023 AGM” at the end of this Proxy Statement for shareholders seeking to present a proposal for inclusion in the Company’s proxy materials for the 2023 AGM.

Shareholder Outreach Program

The Company frequently engages with shareholders. Each year, during the spring and fall seasons, we reach out shareholders holding at least a majority of our shares and then discuss the feedback with our Board. The purpose of our year-round outreach is to foster relations with our shareholders by enhancing communications on corporate governance, executive compensation and environmental and social issues and providing our shareholders with a forum to discuss any questions they may have or voice any criticisms. We also use the opportunity to explain the various proposals included within the Proxy Statement. Members of management and directors have participated in discussions with shareholders.

The Governance and HCC Committees are both involved in the outreach program. Generally, we review our outreach plans and the results of our outreach efforts and discuss any significant feedback with both Committees (and the full Board, as appropriate). The Committees continue to value and consider shareholder feedback, among other factors, in their evaluation of the Company’s executive compensation program and corporate governance structure.

In 2022, we reached out to shareholders holding approximately 60% of our outstanding shares, with approximately 40% of outstanding shares responding to the outreach in some manner. In connection with the 2022 proxy season outreach, shareholders were generally supportive of the Company’s proposals, which we believe is evidenced by our 2022 Say-on-Pay proposal to approve the NEOs’ compensation having received

 

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approximately 96.7% of the votes cast in favor at the 2022 AGM. Further, we received feedback from certain shareholders and have incorporated that feedback in parts of our Board succession plans as discussed in the section entitled “Proposal No.1: Elect Directors — Multi-Year Board Succession and Refreshment” and in parts of our executive compensation programs, including generally aligning our incentive plans to external reporting and incorporating Free Cash Flow as a metric in our STI design for 2023.

Vote Required for Special Meetings

Shareholders holding 10% of the Company’s share capital have the ability to convene a special meeting.

 

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Proposal No. 2: Advisory (Non-binding) Vote to Ratify the Appointment of the Independent Auditors and a Binding Vote to Authorize the Board of Directors, Acting through the Audit and Risk Committee, to Fix the Independent Auditors’ Remuneration

For the fiscal year ending December 31, 2023, the Willis Towers Watson Audit and Risk Committee approved, and the Board ratified, the appointment of (i) Deloitte & Touche LLP, Independent Registered Public Accounting Firm, to audit the financial statements of Willis Towers Watson and (ii) Deloitte Ireland LLP, Independent Statutory Audit Firm, to audit the Irish Statutory Accounts of Willis Towers Watson. Deloitte & Touche LLP and Deloitte Ireland LLP are the respective U.S. and Irish member firms of the Deloitte Touche Tohmatsu Limited network.

We are seeking ratification of both of these appointments in a non-binding advisory vote from our shareholders at the 2023 AGM. We are not required to have our shareholders ratify the appointments of our independent auditors, but we are nonetheless doing so because we believe it to be a matter of good corporate governance practice. If our shareholders do not ratify the appointments, it will be regarded as notice to the Board and the Audit and Risk Committee to consider selecting different firms. Even if the appointments are ratified, the Audit and Risk Committee may select different independent auditors at any time if it determines that such selections would be in the best interest of Willis Towers Watson and our shareholders.

The Board unanimously recommends that you vote, on a non-binding advisory basis, “FOR” the ratification of the appointment of (i) Deloitte & Touche LLP as the Company’s Independent Registered Public Accounting Firm and (ii) Deloitte Ireland LLP as the Company’s Statutory Audit Firm for the Irish Statutory Accounts; and, on a binding basis, the authorization of the Board, acting through the Audit and Risk Committee, to fix the independent auditors’ remuneration.

A majority of the votes cast by shareholders at the 2023 AGM is required for the proposals. We expect that one or more representatives of Deloitte & Touche LLP and Deloitte Ireland LLP will be present at the 2023 AGM. Each of these representatives will have the opportunity to make a statement, if he or she desires, and is expected to be available to respond to appropriate questions.

The Audit and Risk Committee reviews the auditors’ independence and performance in deciding whether to retain them or engage different independent auditors. In the course of this review, the Committee considers, among other things, the auditors’:

 

   

independence and process for maintaining independence;

 

   

historical and recent performance on the audit;

 

   

capability and expertise in handling the breadth and complexity of our worldwide operations;

 

   

appropriateness of fees for audit and non-audit services; and

 

   

status as a registered public accounting firm with the Public Company Accounting Oversight Board (“PCAOB”).

 

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Fees Paid to the Independent Auditors

The fees that the Company incurs for audit, audit-related, tax and other professional services reflect the complexity and scope of the Company’s operations, including:

 

   

operations of the Company’s subsidiaries in multiple, global jurisdictions in more than 140 countries;

 

   

the complex, often overlapping regulations to which the Company and its subsidiaries are subject in each of those jurisdictions; and

 

   

the operating companies’ responsibility for preparing audited financial statements.

The following fees have been, or will be, billed by Deloitte & Touche LLP or its respective affiliates for professional services rendered to Willis Towers Watson for the fiscal years ended December 31, 2022 and December 31, 2021 ($ in thousands).

 

      2022    2021

 

Audit fees (1)

  

 

$16,007

  

 

$19,927

 

Audit-related fees (2)

  

 

       899

  

 

    1,193

 

Tax fees (3)

  

 

       217

  

 

       236

 

All other fees (4)

  

 

         59

  

 

         24

 

Total fees

  

 

$17,182

  

 

$21,380

 

(1)

Fees for the audits of annual financial statements of Willis Towers Watson, reviews of the financial statements included in the quarterly reports for that fiscal year, audits relating to carve-out financial statements and statutory audits for subsidiary undertakings.

 

(2)

Fees for assurance and audit-related services that are traditionally performed by the Company’s independent auditor, such as employee benefit plan audits, review of SEC filings and attest services not required by statute or regulation.

 

(3)

Tax fees comprise fees for various tax compliance, consultation and planning services.

 

(4)

All other fees includes other permitted services, which in 2022 and 2021, consisted of research, subscription-based fees and presentations.

Audit and Risk Committee Pre-approval Process

The Audit and Risk Committee has adopted a policy regarding the pre-approval of services provided by the Company’s independent auditors, which can be found in the “Investor Relations — Corporate Governance” section of the Company’s website at www.wtwco.com. This policy requires all services provided by the Company’s independent auditors, both audit and permitted non-audit services, to be pre-approved by the (i) Audit and Risk Committee, (ii) the Audit and Risk Committee Chair or (iii) in the Chair’s absence, any other independent member of the Committee ((ii) and (iii) defined as a “designated member”). The decisions of a designated member of the Audit and Risk Committee shall be reported to the Audit and Risk Committee at its next regularly scheduled meeting.

The pre-approval of audit and permitted non-audit services may be given at any time before engagement for a specified service. Further, the policy outlines the audit and non-audit services that have been pre-approved by the Audit and Risk Committee. Pre-approval fee levels for these services to be provided by the independent auditor will be established by the Audit and Risk Committee at an annual fee meeting and pre-approved for the 12 months thereafter. All other services not listed in the policy must be specifically pre-approved by the Audit and

 

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Proposal No. 2: Advisory (Non-binding) Vote to Ratify the Appointment of the Independent Auditors and a Binding Vote to Authorize the Board of Directors, Acting through the Audit and Risk Committee, to Fix the Independent Auditors’ Remuneration (continued)

 

 

Risk Committee or a designated member. For pre-approved services that arise between regularly scheduled Committee meetings and exceed the pre-approval fee levels set in the annual fee meeting, the Audit and Risk Committee has pre-approved an additional

pre-established fee level, which is to be administered by the Controller. The Audit and Risk Committee approved all services described in the “— Fees Paid to the Independent Auditors” section above in accordance with this policy.

Audit and Risk Committee Report

The Audit and Risk Committee is currently composed of six non-employee directors: Brendan O’Neill (Chair), Dame Inga Beale (who will succeed Dr. O’Neill as Chair, effective as of the conclusion of the 2023 AGM), Fumbi Chima, Stephen Chipman, Paul Thomas and Fredric Tomczyk. Both Dr. O’Neill and Dame Inga Beale are independent audit committee financial experts, as defined by Regulation S-K, and all Audit and Risk Committee members are considered to be financially sophisticated under NASDAQ listing standards in view of their respective financial expertise.

The Audit and Risk Committee operates under a Charter, which is described in detail under “Corporate Governance — Willis Towers Watson Board Committees.” Among its other responsibilities described in its Charter referenced above, the Audit and Risk Committee assists the Board in its oversight of the quality and integrity of the Company’s financial reporting, internal controls over financial reporting, financial management processes and risk management at the Company and subsidiary level as well the appointment, retention, performance and compensation of the Company’s independent auditor. The Audit and Risk Committee meets with members of management, including the Chief Financial Officer, the Controller, the General Counsel as well as the Heads of Internal Audit, Compliance and Risk. The Audit and Risk Committee’s focus on risk relates to major financial risk exposure, pertaining to, among other items, regulatory, audit, financial disclosure, tax matters, pension matters and foreign exchange hedging, and the steps management has taken to monitor and control such risks. Executive management is responsible for the Company’s financial statements and overall reporting process, including the system of internal controls. The independent auditors are responsible for conducting annual audits and quarterly reviews of the Company’s financial statements in accordance with auditing standards of the PCAOB and expressing an opinion as to the conformity of the annual financial statements with U.S. generally accepted accounting principles (“GAAP”). With respect to compliance, the Audit and Risk Committee discusses with the Chief Compliance Officer the compliance and regulatory risks of the Company, and receives a report outlining the main activities of the compliance function, material regulatory interactions review and progress against the annual compliance plan.

In the performance of its oversight function, the Audit and Risk Committee has reviewed and discussed the audited financial statements as of and for the year ended December 31, 2022, with management and the independent auditors. These discussions included the quality, the clarity of the disclosures and the appropriateness of the accounting principles and underlying estimates and other communications required to be discussed under PCAOB standards. The Audit and Risk Committee has also discussed with the auditors, the auditors’ independence from Willis Towers Watson and its management, including the written disclosures and the report received from the auditors regarding the auditors’ communications with the Audit and Risk Committee concerning independence as required by the PCAOB in Rule 3526, Communication with Audit Committees Concerning Independence. The independent auditors and the Company’s internal auditors had full access to the Audit and Risk Committee, including at regular meetings without management present.

It is not the duty or responsibility of the Audit and Risk Committee to conduct auditing or accounting reviews or procedures. In performing their oversight function, members of the Audit and Risk Committee rely, without independent verification, on the information provided to them and on the representations made by management and the independent auditors. Accordingly, the Audit and Risk Committee’s considerations and discussions do not

 

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Proposal No. 2: Advisory (Non-binding) Vote to Ratify the Appointment of the Independent Auditors and a Binding Vote to Authorize the Board of Directors, Acting through the Audit and Risk Committee, to Fix the Independent Auditors’ Remuneration (continued)

 

 

assure that the audit of the Company’s financial statements has been carried out in accordance with GAAP or that the financial statements are presented in accordance with GAAP.

Based upon the review and discussions described in this report, and subject to the limitations on the role and responsibilities referred to above, the Audit and Risk Committee (not including Stephen Chipman and Fredric Tomczyk, who joined the Audit and Risk Committee on April 1, 2023 and have not signed this report) agreed that the audited financial statements referred to above be included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2022, filed with the SEC.

Submitted by the Audit and Risk Committee of the Board of Directors of Willis Towers Watson

Brendan O’Neill (Chair), Dame Inga Beale, Fumbi Chima and Paul Thomas

 

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Proposal No. 3: Advisory (Non-binding) Vote on Named Executive Officer Compensation

Recognizing that executive compensation is an important matter for our shareholders, and in accordance with SEC rules, we are asking our shareholders to approve an advisory resolution on the compensation of our named executive officers as disclosed in this Proxy Statement.

This proposal, commonly known as a “say-on-pay” proposal, is not intended to address any specific item of compensation, but rather the overall compensation of our named executive officers and our executive compensation philosophy, policies and practices as described in this Proxy Statement. Although the voting results are not binding, the Board and the HCC Committee will take into account the results of the vote when considering future executive compensation arrangements.

We encourage our shareholders to read the Compensation Discussion and Analysis, which immediately follows this proposal. The Compensation Discussion and Analysis describes in more detail our executive compensation program and related policies and practices and explains the decisions the HCC Committee has made under this program and the factors considered in making those decisions. We also encourage our shareholders to review the 2022 Summary Compensation Table and other related compensation tables and narratives, which provide detailed information on the compensation of our named executive officers.

Accordingly, we ask our shareholders to vote “FOR” the following resolution, which requires the affirmative vote of a majority of the votes cast:

“RESOLVED, that the shareholders of Willis Towers Watson Public Limited Company approve, on an advisory basis, the compensation of the Company’s named executive officers as disclosed in the Company’s Proxy Statement for the 2023 AGM in accordance with the SEC’s rules, including in ‘Executive Compensation: Compensation Discussion and Analysis,’ ‘Compensation Tables — Summary Compensation Table’ and related tables and disclosure.”

The Board of Directors unanimously recommends a vote “FOR” the advisory (non-binding) resolution approving the overall executive compensation of Willis Towers Watson’s named executive officers, described in this Proxy Statement pursuant to the compensation disclosure rules of the SEC.

 

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Executive Compensation: Compensation Discussion and Analysis

The Compensation Discussion and Analysis (“CD&A”) describes our compensation philosophy and provides an overview and analysis of (i) our 2022 compensation programs and policies for our NEOs; (ii) the material compensation decisions made by the Human Capital and Compensation Committee (the “HCC Committee”) under those programs and policies as reflected in the executive compensation tables that appear following this CD&A; and (iii) the material factors that the HCC Committee considered and the process it utilized in making those decisions.

CD&A Table of Contents

 

   

Executive Summary

     38  
   

NEO 2022 Compensation at a Glance

     38  
   

2022 Company Highlights

     41  
   

Shareholder Engagement and Say-on-Pay

     43  
   

Executive Compensation Design

     44  
   

Pay Philosophy

     44  
   

Elements of Executive Compensation

     45  
   

Compensation Practices at a Glance

     46  
   

Compensation Decisions and Outcomes

     47  
   

Base Salary

     47  
   

Short-Term Incentive Compensation

     47  
   

Long-Term Incentive Compensation

     54  
   

Benefits

     57  
   

2023 Compensation Preview

     59  
   

Compensation Governance

     61  
   

Role of the HCC Committee

     61  
   

Role of the External HCC Committee Consultant

     61  
   

Use of Peer Company Data

     62  
   

Compensation and Risk

     63  
   

Additional Information

     66  
   

Share Award Policy

     66  
   

Tax and Accounting Implications

     66  

 

   
    2022      

    NEOs      

 

•   Carl Hess – CEO

 

•   Andrew Krasner – CFO

 

•   Julie Gebauer – Global Head of HWC

 

•   Adam Garrard – Global Head of R&B

 

•   Matthew Furman – General Counsel

 

 

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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

Executive Summary

NEO 2022 Compensation at a Glance

Strategic Alignment

Our Grow, Simplify and Transform Strategy, which was launched in September 2021, is a multi-year plan aiming to generate outstanding value for all shareholders. When setting performance targets for the 2022 STI and LTIP, the HCC Committee considered the Company’s strategic priorities and related goals. Further, in its assessment of performance at year-end, the HCC Committee evaluated the Company’s performance and the NEOs’ contributions and progress towards predetermined goals for the year.

 

 

Strategic Priorities

 

 

Grow

 

 

 

Simplify

 

 

 

Transform

 

 

Invest to grow at or above

market in priority areas

 

 

Increase agility and effectiveness;

do the basics well

 

 

 

Enhance client and colleague experience through operational excellence

 

2022 Incentive Plans Overview

In light of the Company’s Grow, Simplify and Transform strategy, management and the HCC Committee undertook a thorough review of executive officer incentives to ensure 2022 and longer-term priorities are appropriately reflected. The 2022 incentive plans are summarized below. The objectives of the program changes were to: (i) align rewards with progress towards the Company’s publicly disclosed long-term goals, and (ii) create a unifying, team mindset as the Company focuses on execution of its new strategy.

 

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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

 

2022 STI Design Summary

 

 

Enterprise Financial Performance

 

 

(66.7% of Total STI)

 

 

Individual Performance

 

 

(33.3% of Total STI)

 

•  50% — Adjusted Net Revenue

 

•  50% — Adjusted Operating Income

 

Payout determined using sliding scale for each metric that correlates performance and payout.

 

Potential Payout Opportunity: 0% – 200%

 

 

•  50% — Qualitative assessment of segment / geography / function financial performance (as applicable to each NEO)

 

•  50% — Individual objectives and contributions to shared key enterprise operational initiatives (including inclusion and diversity, colleague engagement, innovation and transformation)

 

Potential Payout Opportunity: 0% – 200%

 

 

   
   

2022 LTIP Design Summary

   
   

75% PSUs

 

(cliff vests at end of performance period, subject to performance)

     

25% RSUs

 

(vests ratably over three years)

   

•  Aligns executive interests with those of our shareholders

 

•  Incentivizes long-term decision making and meaningful value creation, and rewards
   exceptional performance

 

•  PSU metrics selected to align a significant portion of executive compensation with publicly
   disclosed 2024 financial targets*, which reflect the Company’s growth strategy and
   commitment to driving shareholder value:

 

   

•    Introduced in 2022

 

•    Intended to support retention as the Company executes its Grow, Simplify, Transform strategy

 

•    Further aligns the Company’s LTI program with common market practice

 

   

 

 

50% Adjusted Operating
Margin

 

 

   

 

 

30% Adjusted Net
            Revenue            

 

 

   

 

 

20% Adjusted
            EPS            

 

 

 
   

 

Results based on performance relative to 2024 target for each metric with payout determined using sliding scale for each metric.

 

Potential Payout Opportunity: 0% – 200%

 

   

* Given that the 2022 LTIP PSU targets were aligned to 2024 financial targets originally disclosed at our 2021 Investor Day, in light of the completion of the Company’s divestiture of its Russian subsidiaries, in February 2023 the HCC Committee modified the 2022 LTIP PSU targets to align with the Company’s recast 2024 financial targets, which were previously disclosed. The HCC Committee believed that this modification was necessary to support the objectives of the program design and to maintain alignment among all stakeholders. The modification was ratified by the Board.

Summary of NEO 2022 Target Total Direct Compensation

 

NEO

        Base Salary               STI Target (1)               LTI Target (2)         Target
Total Direct
    Compensation (3)    

Mr. Hess

 

  $1,000,000   $1,750,000   $7,250,000   $10,000,000

Mr. Krasner

 

  $   800,000   $1,000,000   $1,600,000   $  3,400,000

Ms. Gebauer

 

  $   650,000   $   585,000   $1,137,500   $  2,372,500

Mr. Garrard *

 

  $   624,864   $   562,378   $1,093,512   $  2,280,754

Mr. Furman

 

  $   590,000   $   737,500   $   885,000   $  2,212,500

* The figures for Mr. Garrard have been converted into dollars at the five-year average exchange rate (2018 – 2022) (£1:$1.3018).

 

(1)

2022 STI targets ranged from 90% – 175% of base salary.

 

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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

(2)

2022 LTI targets ranged from 150% – 725% of base salary.

 

(3)

For more information regarding the details of the above and actual compensation earned by the NEOs in 2022, including NEO pension benefits, see the discussion under “Compensation Decisions and Outcomes” and the Summary Compensation Table under “Compensation Tables” below.

2023 Compensation and Incentive Plan Design Changes

In February 2023, the HCC Committee approved certain changes to: (i) executive officer 2023 incentive plan designs, including changes to the STI enterprise financial performance metrics (replacing Adjusted Operating Income with Adjusted Operating Margin and adding Free Cash Flow as a new metric) and a shift from absolute dollar to growth rate targets for certain LTIP metrics and (ii) 2023 target total direct compensation for Mr. Hess, Ms. Gebauer and Mr. Garrard. These changes are further discussed in the section entitled “— Compensation Decisions and Outcomes — 2023 Compensation Preview” below.

 

40    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

2022 Company Highlights

In 2022, we focused on executing against our strategic priorities, continuing to bring the best of WTW to our clients, and generating value for our shareholders and all other stakeholders. We delivered results that generally aligned with our expectations. These results reflected the benefits of our vigorous retention and hiring efforts, investments in technology, initiatives to simplify our company, the successful execution of our transformation efforts and the unwavering dedication of our leaders and colleagues. In a complex operating environment, our focus, agility and resilience allowed us to deliver strong performance and progress, including a substantial return of capital to our shareholders. Key highlights are described below.

 

 
Solid Financial Performance in 2022
         

LOGO

 

    Revenue    

 

 

 

Income from

Operations

 

 

  Operating Margin  

 

 

 

Diluted

EPS

 

 

 

Cash Flows from
  Operating Activities  

 

 

 

$8.9B

 

– 1%

 

 

$1.2B

 

– 47%

 

 

13.3%

 

  –1,120 basis points  

 

 

$8.98

 

– 73%

 

 

$812M

 

– 61%

         

LOGO

 

 

Organic

    Revenue    

 

 

 

Adjusted

 Operating Income 

 

 

 

Adjusted

  Operating Margin  

 

 

 

Adjusted

EPS

 

 

 

Free Cash

Flow

 

     + 4% growth   

 

 

 

$1.9B

 

+ 3% growth

 

 

20.9%

 

+ 100 basis points

 

 

$13.41

 

  + 16% growth  

 

 

$674M

 

– 65%

 

The Company’s results were consistent with or better than the public guidance for 2022 it established early in the year. The Company provided this guidance for organic revenue growth, adjusted operating income and adjusted operating margin (the Company did not provide guidance for the other metrics set forth above).

 

•   The 4% increase in organic revenue in 2022 was in line with the mid-single-digit organic revenue growth the Company had targeted at the start of the year, despite significant headwinds from book of business settlement activity in the prior year. Furthermore, in the last two quarters of 2022, organic revenue growth was much higher than it was earlier in the year, indicating strong momentum towards the Company’s long-term growth goals.

 

•   In addition, the 3% growth in adjusted operating income, and the 100 basis point increase in adjusted operating margin, exceeded our targets for 2022 for improved profitability. This margin performance was primarily driven by Transformation Program savings materially exceeding our target for the year.

 

•   The 16% improvement in adjusted EPS was primarily driven by the organic growth and improved profitability described above, as well as by significant share buybacks.

 

Income from operations, operating margin, diluted EPS, cash flows from operating activities and free cash flow from prior year included the $1 billion in income received as a result of the termination of the proposed Aon transaction. In addition, diluted EPS from prior year included discontinued operations of $2.1 billion. These metrics also were impacted by expenses related to the Transformation Program, which are excluded from non-GAAP measures.

 

 

2 

See pages 57-62 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2022, filed with the SEC on February 24, 2023, for a reconciliation of GAAP to non-GAAP figures identified in this CD&A. All financial results are presented on a continuing operations basis except where stated otherwise.

 

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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

The financial accomplishments above were driven by our progress against our strategic priorities in 2022 and key achievements for the year, which are summarized below.

 

 
Significant Progress on our Strategic Priorities in 2022
   
Grow   

•   Significant investment in new talent contributing to our performance – During 2022, attrition stabilized, and we hired over 9,700 colleagues, demonstrating the appeal of WTW as a destination for talent. Our investment translated into revenue growth in 2022 and we expect this to continue throughout 2023.

 

•   Launched new products and platforms and expanded our client solutions – We remain focused on driving better outcomes for our clients through our innovative and differentiated offerings.

   
Simplify   

•   Simplified the Company’s organizational structure increasing agility and effectiveness – We completed the realignment and re-segmentation of the Company into two segments and three geographies effective as of January 1, 2022.

 

•   Implemented corporate rebrand from Willis Towers Watson to WTW to reflect a unified future

   
Transform   

•   Continued progress on our Transformation Program with annualized savings in 2022 that materially exceeded our target for the year – We realized $129M in annualized savings in 2022 and $149M in cumulative annualized savings since the program’s inception in 2021, putting us on track to achieve our 2024 target of $360M (which was increased from the originally announced target of $300M).

 

•   Returned a significant amount of capital to our shareholders in 2022, paying $369M in dividends (a 2.5% increase per share) and repurchasing 15.7M shares for $3.5B – We continue to pursue a disciplined capital allocation strategy that balances capital return with internal investments and strategic M&A to deploy our capital for high return opportunities.

 

 

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42    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

Reflecting the achievements described above and other factors taken into consideration, NEO 2022 STI awards were earned at between 102.9% and 110.7% of target and the 2020 LTIP PSUs, which had a performance period that concluded at the end of 2022, were earned at 96.8% of target. A detailed discussion of performance relative to the goals and objectives of each plan can be found in the section entitled “— Compensation Decisions and Outcomes” below.

 

 

Leadership and Board Transition in 2022

 
Mr. Hess commenced his role as CEO of the Company on January 1, 2022 where he led significant management changes, driving towards the Company’s Grow, Simplify, Transform strategy, and supported the Board refreshment, including the addition of eight new independent directors and the retirement of seven independent directors. For additional detail on the Board refreshment, see section entitled “Proposal No.1: Elect Directors — Multi-Year Board Succession and Refreshment.”

Shareholder Engagement and Say-on-Pay

The Company frequently engages with shareholders. Each year, during the spring and fall seasons, we reach out to shareholders holding over a majority of our shares in the aggregate and then discuss the feedback we receive from them with our Board. The purpose of our year-round outreach is to foster relations with our shareholders by enhancing communications on corporate governance, executive compensation and environmental and social issues and providing our shareholders with a forum to discuss any questions they may have or voice any criticisms. We also use the opportunity to explain various proposals included within the Proxy Statement. Members of management and directors have participated in discussions with shareholders.

The Governance and HCC Committees are both involved in the outreach program. Generally, we review our outreach plans and the results of our outreach efforts and discuss any significant feedback with both Committees (and the full Board, as appropriate). The Committees continue to value and consider shareholder feedback, among other factors, in their evaluation of the Company’s executive compensation program and corporate governance structure.

 

LOGO

   In 2022, we reached out to shareholders holding approximately 60% of our outstanding shares, with approximately 40% of outstanding shares responding to the outreach in some manner. In connection with the 2022 proxy season outreach, shareholders were generally supportive of the Company’s proposals, which we believe is also evidenced by our 2022 Say-on-Pay proposal to approve the NEOs’ compensation having received approximately 96.7% of the votes cast in favor at the 2022 AGM. Further, we received feedback from certain shareholders and have incorporated that feedback in parts of our Board succession plans as discussed in the section entitled “Corporate Governance — Shareholder Outreach Program” and in parts of our executive compensation programs, including generally aligning our incentive plans to external reporting and incorporating Free Cash Flow as an explicit metric in our STI design for 2023, as discussed in the section below entitled “— Compensation Decisions and Outcomes — 2023 Compensation Preview.

 

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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

Executive Compensation Design

Pay Philosophy

WTW is in the business of people, risk and capital. We believe that a unified approach to these areas can be a path to growth for organizations around the world. In that spirit, we bring the collective power of our colleagues together – as ‘One WTW’ – to serve and support our clients. We operate in attractive markets – both growing and mature – with a diversified platform across geographies, industries, segments and lines of business. Our vision is to be the best advisory, broking and solutions company for the benefit of all our stakeholders – creating a competitive advantage and delivering sustainable, profitable growth. We believe we can achieve this through executing on our three strategic priorities: Grow, Simplify and Transform. To be successful, it is critical for us to attract and retain highly qualified executives and colleagues who embrace our vision and support our growth strategy in a collaborative manner, in alignment with the long-term interests of our shareholders.

Our compensation policy is governed by the following principles, which guide how we structure our executive compensation program and reach compensation decisions for our NEOs:

 

   
Principle    How We Achieve This
   

Attract, motivate and retain    

highly qualified executives    

  

•  In determining appropriate target pay opportunities, the HCC Committee evaluates a number of factors, including but not limited to an individual’s role, tenure, experience, contribution and performance, as well as comparisons to peers and market practices.

 

•  Although the HCC Committee looks at each component of compensation (base salary, STI, LTI and pension) separately, it also looks at the total rewards package in aggregate to ensure competitiveness, to incentivize top performance, and to aim for internal equity among the executive team members and shareholder alignment.

 

   

Align executive interests with    

our strategy of maximizing    

shareholder value    

  

•  LTI award (in the form of 75% PSUs and 25% RSUs) makes up the largest portion of the CEO’s target total direct compensation and, on average, 46% of the other NEOs’ target total direct compensation.

 

•  PSU performance metrics align a significant portion of NEO compensation with publicly disclosed 2024 financial targets, which reflect WTW’s strategic priorities and commitment to driving shareholder value.

 

•  PSUs align executive rewards to enterprise performance and share price performance.

 

•  RSUs align executive rewards to share price performance and support retention.

 

   

Align executive team interests    

to drive profitable growth    

  

•  Majority of STI awards are based on enterprise financial performance and shared key enterprise operational initiatives which support and drive successful execution of our strategic priorities.

 

   
Pay for performance       

•  Significant portion of NEO compensation is variable and at-risk, including STI awards (cash) and LTI awards (equity). 90% of the CEO’s 2022 target total direct compensation was variable and on average, 74% of the other NEO’s 2022 target total direct compensation was variable.

 

•  Incentive plans include a range of metrics to reward executives for exceptional performance and contributions at the enterprise, business and individual levels

 

 

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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

Elements of Executive Compensation

The following table summarizes the core elements of our executive compensation program in 2022.

 

Pay Component

       Target Total Direct Compensation Pay Mix   Key Features
          CEO    Other NEO Avg     
     

Base Salary

 

Provides market-competitive fixed pay to attract and retain highly talented executives

     

LOGO

 

•  Reflects executive’s role, responsibilities and individual performance

 

•  Salary adjustments made only to reflect changes in responsibilities or when market or internal conditions warrant

     

Short-Term Incentive Compensation

 

Provides short-term cash awards based on performance relative to achievement against established financial and qualitative objectives

     

LOGO

 

•  NEO 2022 STI Target Range: 90% – 175% of base salary

 

•  Components: 66.7% Enterprise Financial Performance; 33.3% Individual Performance

 

•  Enterprise Financial Performance Metrics: 50% Adjusted Net Revenue; 50% Adjusted Operating Income. Payout determined using sliding scale for each metric that correlates performance and payout.

 

•  Individual Performance Measures: 50% qualitative assessment of segment / geography / function financial performance; 50% individual objectives and contributions to shared key enterprise operational initiatives

 

•  STI Payout Opportunity: 0% – 200% of target

 

•  The attainment level for the enterprise financial performance component is intended to closely align with the resulting percent of target that the broad-based colleague bonus pool is funded.

     

Long-Term Incentive Compensation

 

Provides long-term equity awards that align executive interests with those of our shareholders, incents and rewards long-term decision making and meaningful value creation and aims to retain high-performing executives

     

LOGO

 

•  NEO 2022 LTI Target Range: 150% – 725% of base salary

 

•  Vehicles: 75% PSUs (cliff-vest at end of three-year period, subject to satisfaction of performance); 25% RSUs (vest ratably over three years)

 

•  PSU Performance Metrics: Aligned to publicly disclosed 2024 targets – 50% Adjusted Operating Margin; 30% Adjusted Net Revenue; 20% Adjusted EPS

 

•  PSU Payout: PSUs vest based on performance relative to 2024 Company targets. Payout determined using sliding scale for each metric that correlates performance and payout.

 

•  PSU Payout Opportunity: 0% – 200% of target

 

•  Program features for executive officers and broad-based colleagues are fully aligned

     

Retirement and Other Benefits

 

Encourage sustained services and retention and provide future retirement security; promote health and well-being

          

•  Retirement Plans: Qualified and supplemental non-qualified retirement plans

 

•  Welfare: NEOs are eligible to participate in the medical, life insurance and other welfare benefits available to all other colleagues

 

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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

Compensation Practices at a Glance

We maintain a comprehensive compensation and governance framework aligned with market practices and standards.

 

   

What We Do

  What We Don’t Do
   

    Annual “say-on-pay” vote (as recommended by the Board and management and as supported by a majority of shareholders).

 

    Independent compensation consultant selected, engaged and overseen by the HCC Committee.

 

    A substantial majority of total compensation for executives is tied to performance.

 

    A substantial portion of our annual LTI equity awards for executive officers are subject to performance-based vesting requirements.

 

    Dividend equivalents accrued on PSUs and RSUs are only paid if and when the underlying shares vest.

 

    Compensation recoupment policy applicable to executive officers’ cash and equity incentive awards in the event of financial restatement as well as detrimental conduct, as discussed under “Compensation Recoupment Policy” below.

 

    All LTI awards subject to double-trigger vesting upon change in control.

 

    Significant share ownership guidelines for executive officers and non-employee directors.

 

    HCC Committee oversight of risks associated with compensation policies and practices.

 

 

  x   No backdating of share options and no option repricing without shareholder approval.

 

  x   No excise tax gross-ups.

 

  x   No share reserve automatic replenishment (evergreen) provision in any share-based plans.

 

  x   No hedging by directors and executive officers or pledging by directors and employees of Company shares.

 

  x   No significant perquisites for NEOs.

 

  x   No CEO employment agreement.

 

46    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

Compensation Decisions and Outcomes

Base Salary

The HCC Committee strives to set base salary at a competitive level based on an executive’s position in the relevant markets in which the executive operates. The HCC Committee generally does not provide annual merit increases to executives, but rather rewards exceptional performance through STI and/or LTI awards. Adjustments to base salaries are made by the HCC Committee to reflect changes in responsibilities or when competitive market or internal conditions warrant. Following a review of external market data, effective April 1, 2022, Mr. Furman’s base salary was increased from $550,000 to $590,000. There were no other changes to NEO base salaries during 2022.

Short-Term Incentive Compensation

STI awards are an integral component of the NEOs’ total compensation intended to deliver exceptional pay for exceptional performance over the near-term. Each NEO is eligible to receive an annual STI award with a target value expressed as a percentage of his or her base salary. The targets were established by the HCC Committee based on an evaluation of each executive officer’s total compensation, market practice and preexisting employment arrangements. There were no changes to STI target opportunities for the NEOs in 2022.

 

 

2022 STI

at a Glance

  

 

•  NEO 2022 STI targets ranged from 90% to 175% of base salary

 

•  Use of quantitative and qualitative performance measures

 

•  Enterprise financial performance based on Adjusted Net Revenue and Adjusted Operating Income with payout determined using established sliding scales that correlate performance and payout

 

•  Individual performance based on qualitative assessment of segment / geography / function financial performance, and individual objectives and contributions to shared key enterprise operational initiatives

 

•  Payouts capped at 200% of target

 

•  NEO 2022 STI awards ranged from 102.9% to 110.7% of target

 

   

2022

Design

Changes

  

•  Focused financial results on Adjusted Net Revenue and Adjusted Operating Income objectives aligned with progress towards our Grow, Simplify and Transform strategy.

 

•  Enterprise performance component results determined based on formulaic assessment including established financial metrics and targets and sliding scales that correlate performance and payout.

 

•  Individual performance component weighting increased from 20% to 33.3% of award to allow for stronger differentiation and emphasis on additional performance measures: (i) segment, geography or function performance, as applicable to each NEO and (ii) contributions to shared key enterprise operational initiatives. Additionally, individual performance results no longer multiplied by enterprise funding percentage.

 

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    47


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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

2022 STI Design

The 2022 STI program was based upon specific enterprise financial results and individual performance as outlined in the table below:

 

 
STI Components, Weightings and Performance Metrics*
   

 

Enterprise Financial Performance

 

66.7% of Total STI Opportunity

 

 

Individual Performance

 

33.3% of Total STI Opportunity

   

 

•  50% — Adjusted Net Revenue

 

  50% — Adjusted Operating Income

 

Payout determined using sliding scale for each metric that correlates performance and payout (described below).

 

 

•  50% — Qualitative assessment of segment, geography or function financial performance (as applicable to each NEO)

 

•  50% — Individual objectives and contributions to shared key enterprise operational initiatives, including inclusion and diversity, colleague engagement, innovation and transformation

 

* The HCC Committee retains discretion on the overall payout.

 

 

Enterprise Financial Performance Metric Definitions

 

 

The metrics are intended to generally align with external reporting, subject to further adjustments to better measure organic performance on a constant currency basis:

 

•  Adjusted Net Revenue – Total “Revenue” as reported by the Company in its Form 10-K for the fiscal year ended December 31, 2022, calculated on a “Constant Currency” basis, which represents the year over year change in revenues excluding the impact of foreign currency fluctuations, and on an organic basis to exclude the impact of acquisitions and divestitures during the same period.

 

•  Adjusted Operating Income – Income from operations adjusted for amortization, integration expenses, restructuring costs and other non-recurring items. This will be calculated on a “Constant Currency” basis which represents the year over year change in revenues excluding the impact of foreign currency fluctuations. Adjusted Operating income will also be reflected on an organic basis to exclude the impact of acquisitions and divestitures. 

 

The 2022 STI financial metrics and weightings for enterprise financial performance were intended to align rewards with progress towards publicly disclosed long-term goals and create a unifying, team mindset as the Company focuses on execution of its strategic priorities. The HCC Committee selected the above metrics to support the achievement of profitable growth.

Our STI and LTI programs include Adjusted Net Revenue as a performance metric. Adjusted Net Revenue was selected as an LTIP metric to create alignment with our 2024 financial goals and shareholders as discussed in the section below entitled “— PSU Performance Metrics, Targets and Weightings”. Adjusted Net Revenue was incorporated into STI to encourage and reward progress towards the 2024 Adjusted Net Revenue goal. The HCC Committee believes that the revenue metric serves a different purpose and rewards different outcomes as incorporated in the 2022 STI and LTI.

In determining enterprise financial performance targets for 2022, the HCC Committee considered the Company’s strategic priorities and set challenging but achievable target levels at 100% payout to incent strong financial performance. The financial targets, which contemplate progress towards our 2024 financial targets, were based on the budget agreed upon by the Board with management. The HCC Committee then set the financial metric weightings and approved the metric sliding scales and individual NEO STI targets. Actual performance for each metric was measured against target performance and the resulting payout percentage determined using the applicable sliding scale was applied to the corresponding portion of each NEO’s target STI award.

 

48    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

2022 STI Awards

The following table sets forth the STI awards approved by the HCC Committee and paid in cash to the NEOs for the fiscal year ended December 31, 2022.

 

NEO    

 

 

2022

Base

Salary

 

   

STI

    Target    

as % of

Base

Salary

 

   

2022

STI

Target

 

   

Enterprise

Financial

Performance 

Result

 

(66.7% of STI 
Opportunity)

 

 

Qualitative  

Assessment  

of Segment /  

Function  

Financial  

Performance  

 

 

Individual  

Objectives /  
Contributions  
to Shared  
Key  
Enterprise  
Operational  

Initiatives  

 

 

Overall

Individual

Performance 

Result

 

(33.3% of STI 
Opportunity)

 

 

2022

STI

Award

 

   

2022  

STI Award  

    as % of      

STI Target  

 

Mr. Hess

 

$

1,000,000

 

 

 

175%     

 

 

$

1,750,000

 

 

103.5%

 

103.5%

 

100.0%

 

101.8%

 

$

1,801,052

 

 

102.9%

Mr. Krasner

 

$

800,000

 

 

 

125%     

 

 

$

1,000,000

 

 

103.5%

 

125.0%

 

125.0%

 

125.0%

 

$

1,106,595

 

 

110.7%

Ms. Gebauer

 

$

650,000

 

 

 

90%     

 

 

$

585,000

 

 

103.5%

 

125.0%

 

125.0%

 

125.0%

 

$

647,358

 

 

110.7%

Mr. Garrard *

 

$

624,864

 

 

 

90%     

 

 

$

562,378

 

 

103.5%

 

125.0%

 

125.0%

 

125.0%

 

$

622,324

 

 

110.7%

Mr. Furman

 

$

590,000

 

 

 

125%     

 

 

$

737,500

 

 

103.5%

 

105.0%

 

120.0%

 

112.5%

 

$

785,415

 

 

106.5%

* The figures for Mr. Garrard have been converted into dollars at the five-year average exchange rate (2018 – 2022) (£1:$1.3018).

The below sections discuss the results of enterprise financial performance and individual performance that were used to determine the NEO 2022 STI awards.

Enterprise Financial Performance (66.7% of STI Opportunity)

 

   

 

 

Adjusted Net Revenue

 

(50% of Enterprise Financial Performance Result) 

 

   

 

 

Adjusted Operating Income

 

(50% of Enterprise Financial Performance Result) 

 

           

Performance

as % of

2022 Target

 

 

Adjusted Net
Revenue

($M)

 

 

Payout

as % of

Target

 

       

Performance

as % of

2022 Target

 

 

Adjusted
Operating Income

($M)

 

 

Payout

as % of

Target

 

 

104.0%

 

 

$9,240.6

 

 

200%

 

 

 

 

 

 

115.0%

 

 

$2,061.5

 

 

200%

 

100.0%

 

 

$8,885.2

 

 

100%

 

 

 

 

 

 

100.0%

 

 

$1,792.6

 

 

100%

 

  97.0%

 

 

$8,618.6

 

 

  90%

 

 

 

 

 

 

  92.0%

 

 

$1,649.2

 

 

  85%

  94.0%

  $8,352.1     50%    

  85.0%

  $1,523.7     50%

 

< 94.0% 

 

 

< $8,352.1   

 

 

    0%

 

 

 

 

 

 

< 85.0% 

 

 

< $1,523.7   

 

 

    0%

For compensation purposes, the 2022 Adjusted Net Revenue target was $8,885.2 million (which represented 4% growth over the Company’s 2021 Adjusted Net Revenue) and the 2022 Adjusted Operating Income target was $1,792.6 million (which represented 6% growth over the Company’s 2021 Adjusted Operating Income). The HCC Committee believed these were aggressive metrics for the maximum level of financial performance, which would have been extremely difficult to attain but if attained, would have significantly contributed to the creation of substantial long-term value.

For compensation purposes, the Company achieved 2022 Adjusted Net Revenue of $8,824.2 million. Based on the interpolation of the above Adjusted Net Revenue sliding scale, this produced a performance result of 97.7% for this portion of each of the NEOs’ STI awards. For compensation purposes, the Company achieved 2022 Adjusted Operating Income of $1,837.7 million. Based on the interpolation of the above Adjusted Operating Income sliding scale, this produced a performance result of 116.8% for this portion of each of the NEOs’ STI awards.

Based on the application of the above two scales, the blended Enterprise Financial Performance result against the Adjusted Net Revenue and Adjusted Operating Income targets was 107.2% of target. For calculation of awards, the result was reduced by 3.7%, to 103.5%, to fund a one-time cash payment for colleagues with salaries less than $75,000, in light of the current economic conditions.

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    49


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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

Individual Performance (33.3% of STI Opportunity)

When assessing the individual performance of each NEO, the HCC Committee considered achievements relative to objectives and initiatives in the performance areas noted below, which contributed to strong overall performance and progress on the execution of our strategic priorities. The HCC Committee also considered the CEO’s performance recommendations for the NEOs other than himself.

 

         
     

Financial*

 

 

Individual Strategic

 

 

Shared Operational

 

   
Qualitative assessment of segment, geography or function financial performance, as applicable to each NEO   Individual strategic objectives vary by NEO and cover the following performance areas: clients, people, financial and operational excellence and innovation   NEO contributions to shared key enterprise operational initiatives, including inclusion and diversity, colleague engagement, innovation and transformation
   

50% of Individual Performance

 

 

50% of Individual Performance

 

* Financial performance includes a qualitative assessment of the achievement of the Enterprise Financial component goals and support for enhanced Free Cash Flow performance and growth (CEO and CFO), performance against budget revenue and operating income (segments) and management of direct expense budgets (functions).

Below is a summary of the achievements considered by the HCC Committee when determining each NEO’s individual performance for 2022.

 

 

NEO  

 

 

 

2022 Achievements

 

   

Mr. Hess

 

CEO

 

•  Rapid acclimation into his new role as CEO of the Company, including: disciplined performance and financial leadership; implementation of management structure, including simplification through reduced matrix management and increased double-hat roles; launch of new WTW brand, vision and purpose; initiation and completion of strategy study; authentic engagement with colleagues, instrumental to stabilization of the company; substantial presence in the market, with clients, shareholders and partners, as well as thought leadership; and building strong relationships with the Board and effectively managing onboarding for new directors.

 

•  Strong leadership in connection with the Company’s commitment to a disciplined capital allocation strategy, which returned a significant amount of capital to our shareholders in 2022: $369M in dividends and 15.7M shares repurchased for $3.5B.

 

•  Focused leadership and support in driving the Company’s progress on the Transformation Program which delivered annualized savings of $129M in 2022, exceeding target for the year and positioning the Company to achieve our 2024 target of $360M.

 

•  Supported enhanced Company innovation efforts, including standing up the new Innovation & Acceleration function, expansion of the WTW Innovation Lab and implementation of accelerated concept to market processes. Numerous new solutions have been selected for commercial activation, new partnerships secured for our Climate business and new open innovation opportunities have been identified with several strategic partners.

 

•  Provided focused attention to colleague engagement through a variety of colleague listening platforms such as townhall, leadership and team meetings, pulse surveys, our colleague experience council and more frequent colleague communications. This contributed to improved colleague trust, alignment to the strategy and vision, and stabilized attrition.

 

•  Personal leadership and commitment to improving inclusion and diversity, including increased female and racially diverse representation in senior and executive leadership and focused initiatives to progress hiring, development and progression of diverse talent. Female representation globally, and racially diverse representation in the U.S. (which is the only country where such reporting is currently available), improved year over year in leadership and leadership pipeline roles.

 

2022 Individual Performance Result: 101.8%

 

 

50    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

 

NEO  

 

 

 

2022 Achievements

 

   

Mr. Krasner  

 

CFO

 

•  Personal leadership and contributions to transformation efforts within the Finance function, including delivering targeted savings in 2022, shortening the closing process and rebuilding the enterprise-wide long range planning tool.

 

•  Significant support of enterprise-wide transformation efforts including implementation of a financial platform to plan, track progress and ensure accountability, successful execution of external reporting framework and delivery of external objectives.

 

•  Important contributions to drive the Company’s progress on the Transformation Program which delivered annualized savings of $129M in 2022, exceeding target for the year and positioning the Company on track to achieve our 2024 target of $360M.

 

•  Successfully managed the Company’s disciplined capital allocation strategy, including strategy execution and continued work with ratings agencies on ratings objectives, which returned a significant amount of capital to our shareholders in 2022: $369M in dividends and 15.7M shares repurchased for $3.5B.

 

•  Significant efforts in enhancing our Investor Relations activities, including strategic redesign leading to improved processes, quality of materials and interactions with stakeholders, and rebuilding sell-side research coverage.

 

•  Implemented improvements to internal and Board-level financial information reporting.

 

•  Further developed the Finance leadership team with the hiring and onboarding of a new Head of Tax and Head of Internal Audit.

 

•  Disciplined financial management of the Finance function, which was under budget for the year.

 

•  Demonstrated a strong commitment to colleague engagement efforts and initiatives, including the establishment of the Colleague Engagement Council focused on learning and development and inclusion and diversity in the Finance function.

 

2022 Individual Performance Result: 125.0%

 

   

Ms. Gebauer  

 

Global Head of HWC

 

•  Exceptional contributions to the recovery and stabilization of the business in 2022, including unwavering leadership in 2022 as the segment completed business strategy reviews and developed and began to execute on plans to improve cross-selling and accelerate growth, which produced meaningful benefits in the fourth quarter with a noteworthy portion of discretionary project sales referred by other businesses.

 

•  Built a high-performing leadership team within the HWC segment and actively engaged with all members to support and enable achievement of their priorities, including engagement of at-risk colleagues, involvement in high-profile sales pursuits, evaluation of inorganic opportunities and oversight on transformation efforts.

 

•  Supported enterprise-wide innovation efforts by actively engaging in the review, testing, development and commercialization process and championing new solutions to execute innovation strategies and achieve innovation priorities.

 

•  Critical contributions to transformation efforts within the HWC segment, including: development of transformation plans; identification of risk and mitigation strategies; and delivery of 2022 transformation cost savings which exceeded target by 55%.

 

•  Personal leadership in inclusion and diversity and colleague engagement efforts and initiatives, including: improving female representation at the senior leader level within the segment by 4% in 2022 by actively managing careers through senior level promotions; improving the pace, approach and success of recruiting; and continued focus on retention through colleague wellbeing and enablement with improved resources, tools and processes.

 

•  The HWC segment delivered solid financial performance in 20223, achieving 3% organic revenue growth and 26.1% operating margin, an improvement of 50 basis points from prior year due to improved operating leverage and transformation-related savings.

 

2022 Individual Performance Result: 125.0%

 

 

3 

See pages 47-49 and 90-91 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2022, filed with the SEC on February 24, 2023, for a discussion of segment results.

 

 WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY    51


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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

 

NEO  

 

 

 

2022 Achievements

 

   

Mr. Garrard  

 

Global Head of R&B

 

•  Exceptional contributions to the recovery and stabilization of the business in 2022, including: the ongoing rollout of our industry specialization strategy; substantial efforts to expand R&B’s talent base in 2022 with significant investments in talent expected to contribute meaningfully to the business in 2023; and improvement of attrition rates across the R&B segment.

 

•  Continued optimization of the producer model with significant increase of sales per producer and book size per producer.

 

•  Supported the One WTW structure, strategy and hybrid work model by ensuring clear understanding of and adherence to the roles and responsibilities of each matrix dimension, including: update and implementation of R&B approval matrix to empower leaders; completion of hybrid working analysis; and development of guidance and tools to support new working patterns and ongoing colleague engagement and development.

 

•  Steadfast commitment to driving better outcomes for our clients through innovative and differentiated offerings in 2022, including: the launch of a customized online platform for the aviation sector, which gives our clients access to WTW’s expertise across the globe 24/7; and the launch of the pilot phase of an innovative digital commercial insurance platform that will improve connectivity, giving brokers efficient, flexible trading options.

 

•  Personal leadership in inclusion and diversity and colleague engagement efforts and initiatives, resulting in decreased attrition and increased hiring year over year, including: recruitment of diverse talent into senior roles across all geographies with diverse panels established for senior selection processes; deployment of targeted learning and development solutions with specific focus on manager capability and underrepresented talent; continued identification of investment hires throughout 2022 in line with R&B strategic priorities; and work underway to further build external talent pipeline with a key focus on underrepresented talent.

 

•  The R&B segment delivered strong financial performance in 20224, despite the turbulence of recent years, achieving 3% organic revenue growth (4% excluding the impact of book of business sales) and 21.2% operating margin; the decline in margin compared to prior year (23.4%) was due to intentional significant investments in talent which are expected to continue to gain momentum in 2023 as the contributions of these hires become more meaningful.

 

2022 Individual Performance Result: 125.0%

 

 

(4) 

See pages 47-49 and 90-91 of our Annual Report on Form 10-K for the fiscal year ended December 31, 2022, filed with the SEC on February 24, 2023, for a discussion of segment results.

 

52    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

 

NEO  

 

 

 

2022 Achievements

 

   

Mr. Furman  

 

General Counsel

 

•  Significantly supported enterprise-wide transformation efforts, including: ensuring that Legal, Risk and Compliance operate in an integrated and complementary way to support the Transformation Program; overseeing strong compliance and risk management activities; implementing projects within the Office of General Counsel (“OGC”) to innovate and simplify operations and to make processes more effective and efficient; and instituting enhancements to the client contracting process to support the new sales and client management model.

 

•  Developed a new team structure to simplify and streamline processes in support of the Company’s strategy and established a diverse leadership team, including successfully onboarding a new Chief Compliance Officer and Chief Risk Officer.

 

•  Supported the Board and management on legal and other issues relating to leadership and Board succession processes, including conducting onboarding and leading the team responsible for the Company’s semi-annual shareholder outreach on corporate governance, executive compensation, environmental and other matters.

 

•  Enabled significant corporate transactions and managed related regulatory matters, including providing leadership and support with respect to the Willis Re closings and the Russia divestiture.

 

•  Effectively managed litigation, investigation and E&O exposures, including instituting processes designed to reduce potential exposure.

 

•  Efficiently managed core outside counsel spending across the Company so that such spending was flat with prior year, consistent with goals.

 

•  Personal leadership in inclusion and diversity efforts and colleague engagement initiatives, including advancing the OGC’s robust Colleague Engagement Committee (including its I&D working group), expanding the mentorship program and continuing to implement diverse slates for senior positions.

 

2022 Individual Performance Result: 112.5%

 

 

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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

Long-Term Incentive Compensation

LTI consists of equity-based awards that are intended to align executive interests with those of our shareholders, incent and reward long-term decision making and meaningful value creation and retain high-performing executives.

 

   

2022 LTIP

    at a Glance    

  

•  NEO 2022 LTI targets ranged from 150% to 725% of base salary (awards granted at target value)

 

•  Features performance-based and time-based components (75% PSUs and 25% RSUs)

 

•  PSU performance metrics aligned to publicly disclosed 2024 financial targets: 50% Adjusted Operating Margin; 30% Adjusted Net Revenue; 20% Adjusted EPS

 

•  PSUs vest based on performance relative to 2024 targets with payout determined using sliding scale for each metric that correlates performance and payout

 

•  PSU payout capped at 200% of target

 

   

2022

Design

Changes

  

•  Introduction of time-based RSUs into program to support retention throughout the transformation period and to further align the LTI program with common market practice

 

•  Financial performance metrics for PSUs were selected to align a significant portion of executive compensation with publicly disclosed 2024 financial targets (as compared to relative TSR metric used in prior years), which reflect Company’s growth strategy and commitment to driving shareholder value

 

•  Aligned grant timing for all executive officers to April 1st (in prior years, LTI award was granted to CEO in January and to other executive officers in July)

 

 

2022 LTIP Awards

The HCC Committee approved the following 2022 LTI awards for the NEOs which were granted at target value on April 1, 2022:

 

       
NEO  

2022

Base Salary

 

LTI Target as % of

Base Salary

 

2022

LTI Award

Mr. Hess

 

$1,000,000

 

725%

 

$7,250,000

Mr. Krasner

 

$800,000

 

200%

 

$1,600,000

Ms. Gebauer

 

$650,000

 

175%

 

$1,137,500

Mr. Garrard *

 

$624,864

 

175%

 

$1,093,512

Mr. Furman

 

$590,000

 

150%

 

$885,000

* The figures for Mr. Garrard have been converted into dollars at the five-year average exchange rate (2018 – 2022) (£1:$1.3018). Note that actual 2022 LTI award granted to Mr. Garrard was determined based on his 2022 LTI target value (GBP) and then converted to USD based on the average exchange rate for the 30 business days ending on the date of the grant (April 1, 2022).

In connection with Mr. Hess’s new role as CEO effective January 1, 2022, the HCC Committee considered peer group proxy data and approved an increase to his 2022 LTI target from 150% (prior role as Head of Investment, Risk and Reinsurance) to 725% of base salary. Following a review of external market data and internal pay equity, the HCC Committee approved the following increases to NEO LTI targets in February 2022: (i) Ms. Gebauer’s 2022 LTI target from 150% to 175% of base salary, (ii) Mr. Garrard’s 2022 LTI target from 150% to 175% of base salary and (iii) Mr. Furman’s 2022 LTI target from $750,000 to 150% of base salary.

 

54    WILLIS TOWERS WATSON PUBLIC LIMITED COMPANY 


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Executive Compensation: Compensation Discussion and Analysis (continued)

 

 

2022 – 2024 LTIP Design

 

 

75% PSUs

(cliff vesting at the end of the three-year period, subject to performance)

  

 

25% RSUs

(ratable vesting over three years)

PSU Performance Metrics, Targets and Weightings

The PSU performance metrics are intended to measure organic performance and align with external reporting, as recast for the Russia divestiture.

 

   

Adjusted Operating Margin

2024 Target = 23.0%

(50% of PSU Results)

  Adjusted Operating Margin means “income from operations” generated during the performance period as reported by the Company in its Form 10-K and adjusted for the items defined in the Form 10-K for the performance period divided by Adjusted Net Revenue. Total Adjusted Operating Margin results will be modified for acquisitions closed during the Performance Period.
   

Adjusted Net Revenue

2024 Target = $9.9B

(30% of PSU Results)

  Adjusted Net Revenue means total “Revenue” as reported by the Company in its Form 10-K for the performance period. The goals and attainment level of Adjusted Net Revenue will be determined on a “Constant Currency” basis, which will reflect prevailing exchange rates during the performance period, and on an organic basis to reflect the impact of acquisitions closed in 2022 and 2023 and divestitures closed in 2022 through the end of the performance period. Adjusted Net Revenue will be modified for acquisitions closed during the performance period.
   

Adjusted EPS

2024 Target = $17.50

(20% of PSU Results)

  Adjusted EPS means the “Diluted Earnings per Share” as reported by the Company in its Form 10-K for the performance period, as adjusted for the items defined in the Non-GAAP section of the Form 10-K for the performance period, divided by average shares outstanding. The goals and attainment level of Adjusted EPS will be determined on an organic basis to reflect the impact of acquisitions closed in 2022 and 2023 and divestitures closed in 2022 through the performance period. Adjusted EPS will be modified for the impact of acquisitions closed in the performance period. Additionally, the Adjusted EPS goal will be modified to reflect the form of consideration paid or received and the use of cash proceeds to repurchase shares.

Management and the HCC Committee believe that delivering improved margins, revenue growth and earnings per share are essential to successful execution of our strategic priorities that will benefit all stakeholders. Emphasis on Adjusted Operating Margin, as demonstrated by the metric weightings, will allow the Company to make the necessary investments in order to achieve the strategy, while delivering profitable and sustainable growth through the complementary Adjusted Net Revenue and Adjusted EPS metrics.

Determination of Earned PSUs

Earned PSUs will be determined based on a sliding scale for each PSU financial performance metric with a 100% (target) payout if the applicable 2024 financial target is achieved.

 

   

Sliding Scale Payout Range: The payout for each metric will be below 100% if results fall below target and above 100% if results are above target. The sliding scales contain thresholds, such that there is a potential of 0% payout for each metric if threshold performance is not achieved and 200% payout if the maximum performance goal is achieved. The performance ranges on each metric are independent and it is possible to earn a payout on one metric and not the others (assuming threshold performance has been met on that metric).

 

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Alignment to Strategic Priorities: The performance ranges for each metric were established so that target is aligned with three-year strategic priorities and the corresponding maximum performance goals represent significant outperformance relative to those publicly disclosed 2024 financial targets.

The Company believes any further detail on the performance ranges is competitively sensitive.

Vesting Schedule

 

 
2022 LTIP Equity Vesting Schedule
 

•  PSUs – Earned PSUs (determined as detailed above) will vest on the third anniversary of the grant date (i.e., April 1, 2025), provided the NEO remains continuously employed by the Company through the vesting date (unless the NEO meets the retirement vesting eligibility requirements* under the terms of the program).

 

 

•  RSUs – RSUs will vest in three equal installments with an installment vesting on each of the first three anniversaries of the grant date, provided the NEO remains continuously employed by the Company through the applicable vesting date (unless the NEO meets the retirement vesting eligibility requirements* under the terms of the program).

 

 

•  Vested PSUs and RSUs are payable in Company shares and dividend equivalents will accrue on the PSUs and RSUs but are only paid to the same extent and at the same time as the underlying shares vest.

 

* Mr. Hess, Ms. Gebauer and Mr. Garrard are eligible for retirement treatment under the terms of the plan. For additional details, refer to the section entitled “Compensation Tables — Potential Payments to Named Executive Officers Upon Termination and/or Change in Control.”

2020 – 2022 LTIP Performance Results and Payout

PSUs were granted to all NEOs who were executive officers on July 20, 2020 pursuant to the 2020 LTI program with a performance period from January 1, 2020 to December 31, 2022. Following the end of the performance period, earned PSUs were determined based on the Company’s achievement of the performance targets established for the 2020 LTI program as set forth in the following table:

 

     
Performance Level  

WTW’s TSR Relative

to the S&P 500

 

Payout

(as % of Target # of PSUs Granted)

     
Maximum   75th Percentile   200%
     
Target   50th Percentile   100%
     
Threshold   25th Percentile   50%
     
< Threshold   < 25th Percentile   0%

The Company achieved an annualized TSR over the three-year performance period of 9.4% which resulted in a percentile ranking of 48.4% relative to the S&P 500. Based on the interpolation of the above sliding scale, the Company’s percentile ranking produced a payout of 96.8% of the target number of shares granted under the PSU award including dividend equivalents accrued through the vesting date. The earned shares under the award are expected to vest in July 2023 for each NEO. For additional detail, see section entitled “Compensation Tables — Outstanding Equity Awards at Fiscal Year-End.”

 

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Benefits

Retirement Plans

U.S. Plans

In 2022, all NEOs, except for Mr. Garrard, participated in qualified and supplemental non-qualified retirement plans sponsored by the Company in the United States. The Company’s sponsorship of such plans is consistent with its belief that retirement plans continue to represent a crucial and viable means to encourage sustained service with the Company and to provide for the future retirement security of our colleagues. When the HCC Committee assesses the competitiveness of compensation for the Company’s executives, it considers the impact of changes in pension value to positioning of total compensation.

 

   

Qualified Pension Plan The Willis Towers Watson Pension Plan is a broad-based, tax-qualified defined benefit pension plan that provides benefits to eligible colleagues of the Company using two stable value formulas (non-contributory and contributory). In general, all U.S. salaried and hourly colleagues are eligible to participate after completing one year of service. For additional details, see section entitled “Compensation Tables — Pension Benefits at 2022 Fiscal Year-End.”

 

   

Non-Qualified Stable Value Excess Plan The Willis Towers Watson Non-Qualified Stable Value Excess Plan for U.S. Employees (“WTW Stable Value Excess Plan”) is an unfunded deferred compensation plan for select management and other highly compensated colleagues, including the Company’s executive officers, with the purpose of providing participants with supplemental and deferred compensation benefits through the accrual of a contributory or non-contributory stable value benefit. For additional details, see section entitled “Compensation Tables — Non-Qualified Deferred Compensation for the Fiscal Year Ended December 31, 2022.”

 

   

Qualified Savings Plan The 401(k) savings plan is available for U.S. employees to provide a means for saving towards retirement and pursuant to which matching contributions are made. All NEOs other than Mr. Garrard participated in the 401(k) Plan in 2022.

 

   

Non-Qualified Deferred Savings Plan The Willis Towers Watson Non-Qualified Deferred Savings Plan for U.S. Employees (the “WTW Deferred Savings Plan”) is an unfunded deferred compensation plan for select management and other highly compensated colleagues who contribute significantly to the future success of the Company, including the Company’s executive officers. The purpose of the plan is to provide this group with a means to defer receipt of a portion of their compensation, and potentially to receive a discretionary matching contribution from the Company. All NEOs other than Mr. Garrard participated in the WTW Deferred Savings Plan in 2022. For additional details, see section entitled “Compensation Tables — Non-Qualified Deferred Compensation for the Fiscal Year Ended December 31, 2022.”

U.K. Plans

For U.K. employees, a defined contribution plan, the Willis Group Personal Pension Plan (which replaced the Willis Stakeholder Pension Scheme as of February 1, 2015), is available for new employees. Mr. Garrard did not participate in the Willis Group Personal Pension Plan during 2022, and instead elected to receive cash supplements in lieu of Company contributions to the Willis Group Personal Pension Plan.

Other Benefits

Employee Welfare Benefit Plans

Our NEOs are eligible to participate in the medical, life insurance and other welfare benefits available to all other colleagues. There are no special medical plans or other welfare plans for our NEOs.

 

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Perquisites

The HCC Committee does not believe that providing generous executive perquisites is necessary to attract and retain executive talent or consistent with its pay-for-performance philosophy. In 2022, we did not provide perquisites to the NEOs, other than as described in the “Summary Compensation Table” or in modest amounts, less than $10,000 and not required to be itemized under applicable SEC rules.

Severance Benefits

The HCC Committee believes that severance benefits are a necessary component of a competitive compensation program because they minimize distraction and ensure continuity during times of uncertainty or transition, including during a change in control. In certain cases, such benefits are consideration for an executive’s agreement not to compete. Set forth below is a summary of the NEOs’ termination arrangements as of December 31, 2022. The NEOs do not receive any form of tax gross-ups, significant perquisites or automatic payments in connection with a change in control of the Company.

Executive Severance Plans

All NEOs except for Mr. Furman are participants of the Company’s executive severance plans adopted on March 8, 2020 described further below. Effective as of February 22, 2022, the executive severance plans were amended to make certain changes reflected below. For additional details on payments that may be due to the NEOs in certain termination scenarios, see “Compensation Tables — Potential Payments to Named Executive Officers Upon Termination and/or Change in Control.”

The Willis Towers Watson Public Limited Company Severance and Change in Control Pay Plan for U.S. Executives as amended on June 5, 2020 and February 22, 2022 (the “U.S. Executive Severance Plan”) and the Willis Towers Watson Severance and Change in Control Pay Plan for Non-U.S. Executives as amended on February 22, 2022 (the “Non-U.S. Executive Severance Plan,” and together, the “Executive Severance Plans”), provide for the payment of severance benefits to NEOs in the termination scenarios summarized below.

 

 

 

Executive Severance Plans Summary

 

 

 

Involuntary Termination*

 

Outside of Change in Control Period

     

 

•  CEO: (i) 2x Base Salary (paid in monthly cash installments); (ii) 2x STI Target; and (iii) cost of COBRA premiums for the continuation of group healthcare coverage for up to 24 months following participant’s termination

 

•  Other NEOs: (i) 1x Base Salary (paid in monthly cash installments); (ii) 1x STI Target; and (iii) cost of COBRA premiums for the continuation of group healthcare coverage for up to 18 months following participant’s termination**

 

Qualifying

Termination*

 

During Change in Control Period

     

 

•  CEO: (i) 3x Base Salary (paid in cash lump sum); (ii) 3x STI Target; (iii) pro-rata portion of STI award payable for year in which termination occurs based on period participant is employed during year; and (iv) cost of COBRA premiums for the continuation of group healthcare coverage for up to 24 months following participant’s termination

 

•  Other NEOs: (i) 2x Base Salary (paid in cash lump sum); (ii) 2x STI Target; (iii) pro-rata portion of STI award payable for year in which termination occurs based on period participant is employed during year; and (iv) cost of COBRA premiums for the continuation of group healthcare coverage for up to 18 months following participant’s termination**

 

* Involuntary Termination means a participant’s employment is involuntarily terminated without “cause” and other than due to the participant’s death or “permanent disability.” Qualifying Termination means an

Involuntary Termination or a participant’s resignation for “good reason” in connection with a “change in control.” Change in Control Period is the period commencing 6 months prior to a change in control and ending 24 months following a change in in control.

** Continued medical coverage is included in the U.S. Executive Severance Plan only. As a non-U.S. person, Mr. Garrard is not covered by the U.S. Executive Severance Plan.

 

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Equity award vesting acceleration treatment is addressed separately on an annual basis and set forth in executive’s equity award agreements.

Under the Executive Severance Plans, if any payments and benefits constitute “parachute payments” within the meaning of Section 280G of the Code and would otherwise be subject to the excise tax imposed by Section 4999 of the Code, then the payments and benefits will be either delivered in full or delivered as to such lesser extent which would result in no portion of such benefits being subject to such excise tax, whichever of the foregoing amounts, taking into account the applicable federal, state and local income taxes and the excise tax imposed by Section 4999 of the Code, results in the receipt by the participant on an after-tax basis, of the greatest amount of benefits, notwithstanding that all or some portion of such benefits may be taxable under Section 4999 of the Code. Additional information on the Executive Severance Plans, as well as the plan documents, can be found in our Current Reports on Form 8-Ks filed with the SEC on March 11, 2020 and on February 28, 2022.

In addition to the severance benefits described above, in the event of Mr. Krasner’s resignation for “good reason” prior to the 6-month period preceding a “change in control” or after the 24-month period following a “change in control” (as such terms are defined in the U.S. Executive Severance Plan), Mr. Krasner would be entitled to: (i) monthly cash installments during a 12-month period equal to the sum of 12 months of base salary and one times target STI and (ii) the cost of COBRA premiums for the continuation of group healthcare coverage for up to 18 months following the termination date. Additionally, in the event of a Qualifying Termination and whether or not a “change in control” occurs (as such terms are defined in the U.S. Executive Severance Plan), prior to full vesting of his sign-on RSU award (granted in September 2021), the Company will (i) accelerate the vesting of any outstanding unvested RSUs under the award at the time of his termination, subject to the approval of the HCC Committee; or, in the absence of such approval, (ii) pay him the cash value of the outstanding unvested RSUs under the award.

In addition to the severance benefits described above, effective as of June 17, 2022, the HCC Committee approved certain enhanced termination provisions applicable to Mr. Garrard’s outstanding and future LTI awards, as further described in the section entitled “Compensation Tables — Potential Payments to Named Executive Officers Upon Termination and/or Change in Control.” Furthermore, termination provisions under Mr. Furman’s employment agreement are described in the section “Compensation Tables — Potential Payments to Named Executive Officers Upon Termination and/or Change in Control.”

2023 Compensation Preview

Special Equity Awards

On April 1, 2023, the HCC Committee granted to each of Ms. Gebauer and Mr. Garrard a one-time special equity award of RSUs, equal to approximately $200,000, in recognition of their exceptional contributions to the recovery and stabilization of the business during 2022. The RSUs vest ratably over two years.

 

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2023 Incentive Plan Changes

In February 2023, the HCC Committee approved certain changes to the 2023 incentive plans as described below.

 

    2023    

STI Design

  

 

•  Replaced the Adjusted Operating Income metric with Adjusted Operating Margin to better align compensation and behaviors with the long-term best interests of the Company.

 

•  In response to feedback received from certain shareholders, incorporated an enterprise Free Cash Flow performance metric in the enterprise financial performance portion of the executive officer 2023 STI design (in addition to Adjusted Net Revenue and Adjusted Operating Margin).

 

    2023    

LTIP Design

  

 

•  The Adjusted Net Revenue and Adjusted EPS performance metrics for 2023 LTIP will be measured as growth rate targets rather than absolute dollar values. This shift is intended to: (i) provide improved understanding and tracking of our target performance for colleagues and shareholders and (ii) modify the current metrics in a fashion appropriate with the absence of publicly announced absolute dollar value targets.

 

As noted above, during the shareholder outreach program, certain shareholders requested that we incorporate Free Cash Flow as an explicit metric within our incentive plans, as it was one of the metrics discussed during our Investor Day strategy. In response, the reconstituted HCC Committee approved incorporating Free Cash Flow as an explicit specific metric in the quantitative portion of the 2023 STI design. The Committee did not incorporate Free Cash Flow as a metric within the 2023 LTIP design because it believed success on the LTIP metrics set forth above would result in improved cash flows – meaning senior executives are already incentivized to significantly improve cash flows through the 2023 LTIP (in addition to the 2023 STI explicit metric).

2023 Target Total Direct Compensation Changes

In February 2023, following a review of external market data and internal pay equity, the HCC Committee approved increases to 2023 target total direct compensation for Mr. Hess, Ms. Gebauer and Mr. Garrard as detailed below. No changes to base salary were made for these individuals.

 

NEO

 

 

2023    

     Base Salary         

 

 

2023    

     STI Target         

 

 

2023    

     LTI Target         

 

 

2023    

Target Total Direct    
Compensation    

 

 

% Increase  

from 2022  

 

Mr. Hess (1)

  $1,000,000       $2,000,000       $8,500,000       $11,500,000       15%  

Ms. Gebauer (2)

  $   650,000       $   812,500       $1,300,000       $  2,762,500       16%  

Mr. Garrard * (2)

  $   624,864       $   781,080       $1,249,728       $  2,655,672       16%  

 

*

The figures for Mr. Garrard have been converted into dollars at the five-year average exchange rate (2018 – 2022) (£1:$1.3018).

 

(1)

Mr. Hess’s 2023 STI target was increased from 175% to 200% of base salary and 2023 LTI target was increased from 725% to 850% of base salary.

 

(2)

Ms. Gebauer and Mr. Garrard’s 2023 STI targets were increased from 90% to 125% of base salary and 2023 LTI targets were increased from 175% to 200% of base salary.

 

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Compensation Governance

Role of the HCC Committee

The role of the HCC Committee and its interplay with management and the Board as a whole are set forth below.

 

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Management

 

 

 

HCC Committee

 

 

 

Board of Directors

 

     

•   CEO makes recommendations to HCC Committee on compensation for executive officers, including NEOs, based on holistic assessment of each executive’s individual performance and overall Company financial goals for fiscal year

 

•   No member of management participates in discussions concerning his or her own compensation

 

•   As appropriate, other executive officers will attend meetings to provide opinions and recommendations

 

 

•   Evaluates compensation levels for NEOs and administers Company’s executive compensation program

 

•   Reviews and approves all components of executive compensation for NEOs

 

•   Annually reviews and approves corporate goals and key objectives related to NEO compensation, evaluates NEO performance in light of those goals and objectives and determines and approves NEO compensation

 

•   Reviews, among other things, compliance with share ownership guidelines, proxy season trends, shareholder feedback and the compensation risk assessment

 

•   Reviews talent, culture*, inclusion and diversity initiatives

 

•   Reviews its Charter, responsibilities and annual calendar

 

•   Engages an independent compensation consultant

 

 

•   Ratifies all components of executive compensation for CEO

 

•   Approves HCC Committee recommendations on non-employee director compensation, share ownership guidelines and policy

 

* With respect to assessing culture, the Company implements a multi-dimensional strategy to gather feedback from colleagues, which includes among other things, formal engagement via company-wide surveys as well as frequent pulse surveys and other listening mechanisms. Insights from these initiatives are shared back with the HCC Committee.

Role of the External HCC Committee Consultant

The HCC Committee has the independent authority to hire external consultants as well as the sole authority to retain and terminate the services of its consultant. In 2022, the HCC Committee engaged Semler Brossy Consulting Group LLC (“Semler Brossy”) as its independent consultant.

During the course of 2022, Semler Brossy worked directly under the guidance of the Company’s HCC Committee, in cooperation with management, to assist the HCC Committee with executing its executive compensation-related responsibilities. In such role, the HCC Committee’s consultant served as an objective third-party advisor in assessing the reasonableness of compensation levels and the appropriateness of the design of the evolving compensation program structure in supporting the current and future business strategy and human resource objectives. Semler Brossy attended all formal meetings of the Company’s HCC Committee during 2022.

During 2022, Semler Brossy supported the Company’s HCC Committee by assisting with the design and administration of the Company’s executive compensation pay practices, including:

 

   

reviewing and providing input on the peer group used to benchmark executive pay;

 

   

assessing the market pay data used to inform 2022 pay decisions;

 

   

providing input on the pay decisions for the Company’s executive officers, including pay mix and levels;

 

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reviewing and providing input on the Company’s annual and long-term incentive plan designs;

 

   

reviewing the Company’s Compensation Risk Assessment;

 

   

reviewing compensation disclosures, including the CD&A;

 

   

keeping the HCC Committee informed of changes in the regulatory or governance environment for executive compensation issues; and

 

   

reviewing the Company compensation plans relative to proxy advisory standards.

The HCC Committee was also provided compensation market data and inputs from WTW consultants. The HCC Committee along with Semler Brossy used the data and analysis provided by the WTW consultants to ensure that the compensation practices were consistent with the compensation philosophy and objectives for both the amount and composition of executive compensation, including that of Mr. Hess. Based on the data and analysis provided by the WTW consultants as reviewed by Semler Brossy as well as information from management and Semler Brossy, the HCC Committee applied business judgment in recommending compensation awards, taking into account the dynamic nature of the brokerage and consulting businesses internationally and the adaptability and response required by the senior leadership to manage significant changes that arose during the course of the year.

Other than serving as the consultant to the HCC Committee, Semler Brossy provides no other services to the Company. The HCC Committee determined that, based on the factors specified in the exchange listing rules, Semler Brossy’s services produced no conflicts of interest. The WTW consultants work for the Company and are therefore by definition not independent advisors, although they do provide professional advice, data and guidance to the HCC Committee with the concurrence of Semler Brossy.

Use of Peer Company Data

In making its determinations for fiscal year 2022, the HCC Committee considered publicly available information of a select group o